3-Star Hotels in Cermenate

I am very disappointed with this Hotel as it didn't have a working air conditioning during our stay, even though they advertise at *********** and their webpage as having it. I complained several times to Hotel's front desk and they said they they were working with their technical department to fix it. Nothing was ever done since we requested it a after our first night at the hotel. The only thing they did is to put a fan in the room, that was their solution to the problem. We were unable to sleep comfortably because of the heat as summer moved in. Decided to move to another hotel and shorten our stay, but the Hotel decided to apply penalty for the whole stay. What about the fact that they cheat their guests offering A/C when it doesn't have it? Apart from the fact that breakfast items run our early and you have to end up with a very limited assortment of foods. I really advise guests, to avoid this Hotel, specially if you are sensible to heat during the night. (it was around 30”C)