Hotel Ristorante I Castelli

Not as great as in the pictures but I'm assuming this is a typical room in a small town such as this. The lighting could be better but overall still okay. Unfortunate I did not manage to go to their restaurant as it was closed on that day.

Good place for visit Alba or Business Trip in Ferrero

This hotel is very much into cost cutting and skimping. The hotel has good potential but in the end gives as little as it can. My dad nearly fell in the shower as they didnt have anti slip mats, which are generally standard in a 4 star hotel. There were no tea making facilities. They advertised a coffee and drinks bar on the ground floor but it wasn't staffed and on one occassion when we did try to ask a staff member, they had run out of draught beer. Another night, we were told it was closed and we thought, this is supposed to be 4 star, and its all closed before 10:30! Restaurant was lovely for food but again, some nights closed, and you got kicked out early. We tried to have a drink after dinner, but were told, they'd closed. This was c.9:30. Gym was not a gym, just a few items crammed into a small room to tick a box, a bit like the coffee and drinks bar - both used to tick a box and say "we provide...". Worst of all was breakfast - terrible! Very narrow selection, stale and cardboard type food. No salads or good quality food. What was there was generally UPF. Toaster had only one type of white skinny UPF bread, and this hotel stocked a minimum, running out and topping up with 5 or 6 slices. After 2nd day, I just settled for a small pack of gone off All Bran, then got fresh food in a local cafe. Location is very close to Alba but if you plan staying in this hotel, be prepared - bring your own anti-slip mat, your own kettle and tea, your own toilet paper, and best to avoid booking breakfast, if you do, you'll only eat really poor quality food for breakfast in this hotel. Air con was also terrible and would not set lower than 22 degrees, though even at that, it didnt appear to function as well as in other hotels. Hotel Scrooge!

The hotel is located very close to the old city center, you can everywhere within 15 minutes walking. It's 12 minutes to the train station and a bus runs directly in front of the hotel. The hotel itself however would be more fairly rated as a 3-star international category. The rooms were clean, but bare, the beds very hard. There was no minibar or even a bottle of water in the room, no coffee nor tee. The view is to the bus carpark and a factory. The elevators lurch, in the gym half the machines were out of order, the ones that did work were about 20 years old. The breakfast was acceptable once, the next day we went out for breakfast, as it was the bare minimum and the coffee from the machine was not good.

Good location.