South Lake Hotel

South Lake Hotel Reviews

South Lake Hotel

No.3798 Nanhu Road, Chaoyang District, Changchun, Jilin, 130022, ChinaView Hotel Details
South Lake Hotel
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South Lake Hotel Guest Reviews

4.7/5
Outstanding
1455 review
Verified reviews
Location4.9
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(1455)
Positive reviews(1439)
Reviews with photos/video(468)
Classy environment(464)
Delicious breakfast(178)
Garden view(102)
Tasty restaurant(40)
(36)
Perfect for kids(27)
Luxurious(9)
Delicious buffet(8)
Negative reviews(16)
Petr Ungerman
Business Queen Room
Stayed in мая 2024 г.
Family
6 review
3.7/5
Posted on 1 июня 2024 г.
The hotel is in good location in forrest area. The service is quite good and staff friendly.
Response from Property: Hello dear vip，South Lake Hotel is known as “the forest hotel in the city ”. Thank you for your choice and recognition of the environment. If you feel that our service needs improvement, please feel free to provide valuable feedback at any time. We look forward to meeting you again,Wishing you a happy life
ZhongLing
Budget 2-bed Room
Stayed in апр. 2024 г.
Family
1 review
5.0/5
Outstanding
Posted on 11 апр. 2024 г.
I remember this place being guarded by armed soldiers back in the days when I grew up in Changchun. It hosted many top officials from China and many other countries. It was a surprise to see it open to the public now. We had a great experience staying there. This compound is unique in that it sits on a large piece of land with lakes, walking paths and bridges. This hotel is old but beautifully maintained over the years. It is quiet at night, a nice change from the busy city. The breakfast buffet doesn't have many Western options, but very good regardless. Friendly staff.
Response from Property: Dear guest, hello. Thank you for visiting Nanhu Hotel and giving us 5Score positive reviews! Nanhu Hotel is a quiet morning in the bustling city, bathed in the morning light, breathing fresh air, adding a touch of laziness and nostalgia to leisure and leisure. I hope our unique environment and unparalleled service will leave you with unforgettable memories after leaving. Thank you again for sharing your stay experience. Looking forward to meeting you again.
Paul Yearick
Cozy Room (2 beds) (Main building)
Stayed in апр. 2024 г.
Family
24 review
4.7/5
Amazing
Posted on 5 апр. 2024 г.
This is an excellent property and we will stay here again. The service is great and the location very good. The breakfast is also very good, although they could have a few more western options. The hotel is beautiful, the staff are professional and elegant. Th only other suggestion is to upgrade their exercise room. All in all, highly recommended.
Response from Property: Dear guest,hello. Thank you for staying at South Lake hotel and take precious time to submit comments! hotel we will continuously improve our equipment and facilities, and strive to provide you with a more professional living environment and services.We will definitely contribute to the internet Network guests to provide a high-puality consumption experience. South Lake hotel staff sincerely look forward to your visit again
Hudongli
Cozy Room (Double bed) (Main building)
Stayed in дек. 2021 г.
Couples
6 review
5.0/5
Outstanding
Posted on 4 янв. 2022 г.
Good location and excellent service
Response from Property: Dear guest. Thank you for your stay and your good comments. South Lake Hotel is an oasis and paradise in the city. It is the wish and unremitting efforts of all the South Lakers to bring you a good living experience. We sincerely invite you to come again. Looking forward to seeing you again! Wish you a happy life!
Guest User
Qi Dong Business Twin Room
Stayed in дек. 2024 г.
Solo travellers
13 review
5.0/5
Outstanding
Posted on 9 дек. 2024 г.
Every detail of the hotel is very thoughtful, making people feel very intimate and comfortable, it is really impeccable! The hotel's garden environment is very good! The afternoon tea on the first floor is very exquisite!
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Response from Property: Dear guest, thank you for taking the time out of your busy schedule to share your stay experience with us. Nanhu Hotel has always hoped to create a comfortable and clean living environment for every guest. Your affirmation will continue to inspire us to move forward. Guests who pursue nature and quality life can meet your needs at Nanhu Hotel. We sincerely look forward to your visit again!
Hzhxuhui
Cozy Room (2 beds) (Main building)
Stayed in нояб. 2024 г.
Other
96 review
4.7/5
Amazing
Posted on 29 нояб. 2024 г.
Jilin Province Nanhu Hotel has a beautiful environment, convenient transportation, winding paths and thoughtful service. Liu Lili and Yan Dongxue are dedicated and enthusiastic.
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Response from Property: 尊敬的賓客您好，非常感謝您的肯定並分享您的入住體驗！賓館始終致力於為客人提供貼心、舒心、暖心的服務，您的滿意就是我們最大的責任與動力！南湖賓館作為吉林省重要的接待窗口，被譽為“吉林省國賓館”，同時也是您瞭解區域人文、享受高品質服務的最佳選擇。
Guest User
Qi Dong Deluxe Family Triple Room
Stayed in нояб. 2024 г.
Family
1 review
5.0/5
Outstanding
Posted on 24 нояб. 2024 г.
The environment is very good, suitable for walking, and there are free-range deer. The service is also very good, whether it is the front desk reception, room service, or breakfast area, they are all very thoughtful The breakfast is good, the style is moderate, the quality is sufficient, and there are local characteristics
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Response from Property: Dear guests, thank you for your love for Nanhu Hotel and for spending a pleasant time here. The hotel always tries its best to provide perfect and warm service for every guest. We are very happy to see your praise. The expectation of every guest is the direction of the hotel. We will continue to work hard to give you more impeccable service and detailed experience, so that your journey will be perfect. Looking forward to your visit again!
Guest User
Cozy Room (2 beds) (Main building)
Stayed in нояб. 2024 г.
Family
15 review
5.0/5
Outstanding
Posted on 17 нояб. 2024 г.
Of course I have to comment on a good hotel! Very cost-effective! After going to so many places, Jilin Nanhu is definitely a hotel that I think is worth the money. The decoration is a bit old, the food tastes very good, not fancy food, very solid. The service is authentic and in place, the food is delicious, and the price is reasonable! Perfect This five-star praise must be given to you!
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6/8
Response from Property: 尊敬的賓客您好，感謝您在百忙之中抽出時間與我們分享您的入住體驗。南湖賓館一直希望能為每一位賓客營造舒適整潔的居停環境，您的肯定將繼續激勵着我們前行。追求自然和優質生活的賓客，在南湖賓館可以滿足您的需求。我們誠摯期待您再次蒞臨體驗！
WUwuWU
Cozy Room (2 beds) (Main building)
Stayed in нояб. 2024 г.
Other
8 review
4.7/5
Amazing
Posted on 15 нояб. 2024 г.
Breakfast is served from 7:00 to 9:30. The breakfast time is too short. Eating is like a war. This time is only suitable for conference guests. It does not take care of individual guests. The categories are quite complete. It is recommended to extend it to 10 o'clock. There is plenty of mineral water in the room. There is incense in the corridor. The herbal fragrance is quite nice. There is delicious ginseng and red date tea in the lobby. The hotel covers an area of ​​1,200 acres. There are squirrels and deer in the forest. You can go and look for them when you have time. The housekeeping department works very carefully. I left a hat and hand cream in the drawer of the room. The housekeeping department took the initiative to contact me and helped me mail it. Thank you.
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6/9
Response from Property: 尊敬的賓客您好！ 感謝您入住南湖賓館並留下評語。常言説，細節決定成敗。數不盡的細節服務也許不奢侈，也許不浪漫，但卻能夠點滴入心，最終能使賓客滿意，這才是我們最大成就感與幸福感的來源。我們會努力提高自己的細節服務，同時希望得到您對我們的寬容與理解。真誠歡迎您的再次光臨，祝生活愉快！
Guest User
Cozy Room (Double bed) (Main building)
Stayed in окт. 2024 г.
Solo travellers
14 review
4.5/5
Great
Posted on 15 окт. 2024 г.
The room facilities are very old, the facilities are a bit old, and the hygiene is good. The hotel has a huge forest and is very close to Nanhu Park. The scenery is beautiful and quiet. The breakfast is very Jilin local characteristics and tastes good. The front desk and room attendants are enthusiastic and patient, and can quickly help guests solve problems. Because it is located in a scenic area, it is not very convenient to eat and shop around, so be mentally prepared.
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Response from Property: Dear guests, hello! Thank you for choosing to stay at Nanhu Hotel! We are very pleased to see that you have praised and affirmed the hotel environment, breakfast and services. We believe that your encouragement will enable us to continue to maintain our enthusiastic and professional service attitude. We feel honored to receive your praise and love, and sincerely look forward to your visit again!
Guest User
Budget 2-bed Room
Stayed in окт. 2024 г.
Couples
31 review
4.7/5
Amazing
Posted on 9 окт. 2024 г.
The hardware facilities of the State Guesthouse are excellent, and the outdoor environment is particularly good. It is very suitable for a stroll after dinner. It is also the filming location of "The World". You can make an appointment for a shuttle bus with the lobby manager. The breakfast tastes good, but the only regret is that I ate hair in the noodles. The overall service attitude is very good and enthusiastic.
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Response from Property: 尊敬的賓客，您好！感謝您選擇入住南湖賓館，很高興讀到您詳細的點評。在您的點評中，我們發現此次入住早餐未能達到您的期望，餐飲部門對此非常重視，已經做了認真的調查和整改。您的寬容和理解是對我們工作的鼓舞與支持。真誠期待您的再次光臨！
Guest User
Cozy Room (2 beds) (Main building)
Stayed in окт. 2024 г.
Family
6 review
4.5/5
Great
Posted on 22 окт. 2024 г.
The hotel with the best natural environment in Changchun, the environment is very comfortable, the facilities and guest environment of Building 7 are far better than the main building, and it is recommended for families to live in Building 7, because the main building has too many people, too mixed, and too much noise pollution. The quality of the waiters and managers of various departments can be said to be the best in Changchun, very thoughtful and responsible, including the doorman (such as No. 8 ). Deer, squirrels, weasels, and various magpies can be seen in the hotel gardens, and children like them very much.
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6/7
Response from Property: Dear guest, first of all, I apologize to you. The main building is mainly used for reception and conference, so this phenomenon may occur occasionally. However, the hotel always tries its best to provide perfect and warm service for every guest. The expectation of every guest is the direction of the hotel. We will continue to work hard to give you more impeccable service and detailed experience, so that your journey will be perfect. Looking forward to your visit again!
Bulangxiongbuzaijia
Premier 2-bed Room
Stayed in окт. 2024 г.
Family
61 review
5.0/5
Outstanding
Posted on 8 окт. 2024 г.
The environment in the hotel is quite good, with a large private garden, a natural oxygen bar, sika deer, squirrels, chipmunks, and birds. If the lakeside area behind Building 5 is included in the hotel's trail area, it will be even more perfect, comparable to Wuhan East Lake Hotel. The service is very good and attentive, with nightly bed service and free desserts. The room is a bit old, and if it can be renovated, it will improve the experience a lot. The breakfast is OK, and the ingredients are in place.
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6/9
Response from Property: Dear guest, hello. First of all, thank you for your love for Nanhu Hotel and for spending a pleasant time here. The hotel always tries its best to provide perfect and warm service for every guest. We are very happy to see your praise. The expectation of every guest is the direction of the hotel. We will continue to work hard to give you more impeccable service and detailed experience, so that your journey will be perfect. Looking forward to your visit again!
Guiwenchao
Cozy Room (Double bed) (Main building)
Stayed in окт. 2024 г.
Family
36 review
5.0/5
Outstanding
Posted on 6 окт. 2024 г.
This is a small matter, the hotel's entire chain is linked, and it makes up for it beyond expectations, showing strict management; in addition, the breakfast is rich, the environment is beautiful, and the transportation is convenient, which is impeccable. The only shortcoming is that you can't see the scenery outside the window on the second floor, but the flaws do not outweigh the merits. It is the first choice hotel in Changchun!
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Response from Property: Dear guests, your recognition is like a ray of sunshine, warming our hearts. Thank you for your high evaluation of the hotel. We will continue to work hard to make every guest feel the attentive service at home. Looking forward to your next stay, I wish you and your family happiness! Happy holidays!
Guest User
Qi Dong Business Double Bed Room
Stayed in окт. 2024 г.
Family
2 review
3.5/5
Posted on 4 окт. 2024 г.
The room facilities can't be said to be old, they should be considered broken. I thought there was a drawer under the wash basin, but it fell off when I touched it. It turned out to be a wooden board put up with two nails. It almost hit me. The sewer in the room smelled bad, and there was also a smell of paint or something. The stench woke me up at around 2 a.m. The soundproofing was very, very bad. I could hear the neighbors talking, coughing, and going to the toilet clearly. The big brother next door was either vomiting or coughing. I basically went to bed at around 5 a.m. The only good thing about the hotel is that it is located on the Nanhu Park side. I have been here many times before, but this time was the most frustrating. I still gave it a full rating for the service. The service staff is quite good, the service is really good. For a room costing over a thousand, I feel that four hundred is too much. The breakfast is also terrible. When I went there at around eight o'clock, many rooms were empty. Some were replenished, which is considered timely, but some were gone. The dining time is from seven to nine thirty, and it feels like you have to get up very early to eat. Of course, the service staff is still very good ~ Five stars for the service alone, the rest are just average. It is not a good place to rest in a hotel, which is terrible. It was the same before. I always felt that the sound insulation was not good. I could make do with it before, but this time I had to toss for a whole night. If you can't rest in a hotel, no matter how good the service is, it's meaningless!
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