South Lake Hotel

South Lake Hotel Reviews

South Lake Hotel

No.3798 Nanhu Road, Chaoyang District, Changchun, Jilin, 130022, ChinaView Hotel Details
South Lake Hotel
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South Lake Hotel Guest Reviews

4.8/5
Excellent
1567 review
Verified reviews
Location4.9
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(1567)
Positive reviews(1549)
Reviews with photos/video(517)
Classy environment(490)
Delicious breakfast(201)
Garden view(85)
Tasty restaurant(42)
Perfect for kids(36)
(36)
Luxurious(9)
Delicious buffet(8)
Negative reviews(18)
Guest User
Privilege Queen Room
Stayed in Feb 2025
Solo travellers
7 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Stunning location in park, quiet, relaxing. Huge compound, particularly pretty with New Year red lanterns adorning trees. Staff kind and welcoming. Nice and clean, good bedding. 
Response from Property: 尊敬的賓客您好! 感謝您的發現之旅,對南湖的點贊,對服務人員和各方面的認可。南湖一直在致力提升與打造完美的服務境界,以贏得賓客的最佳入住體驗。您的讚美鼓勵,南湖會作為前行的動力繼續努力。歡迎您再次入住,並祝工作順利,生活愉快!
Inaya❤️
Cozy Room (2 Beds) (Main Building)
Stayed in Feb 2025
Family
36 review
3.2/5
Posted on Feb 18, 2025
The location is great. It is inside a big park. However, the room there was a bad smell coming from the bathroom.
Response from Property: Dear guest,Thank you for choosing our hotel. We truly appreciate your recognition of our environment. We sincerely apologize for the problem of the unpleasant odor in the room that you mentioned. We will strengthen the maintenance and management of the room facilities and improve our service quality to prevent such incidents from happening again.We wish you a pleasant journey, and the beautiful city of Changchun looks forward to your next visit.
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Petr Ungerman
Business Queen Room
Stayed in May 2024
Family
7 review
3.7/5
Posted on Jun 1, 2024
The hotel is in good location in forrest area. The service is quite good and staff friendly.
Response from Property: Hello dear vip,South Lake Hotel is known as “the forest hotel in the city ”. Thank you for your choice and recognition of the environment. If you feel that our service needs improvement, please feel free to provide valuable feedback at any time. We look forward to meeting you again,Wishing you a happy life
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ZhongLing
Budget 2-bed Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
I remember this place being guarded by armed soldiers back in the days when I grew up in Changchun. It hosted many top officials from China and many other countries. It was a surprise to see it open to the public now. We had a great experience staying there. This compound is unique in that it sits on a large piece of land with lakes, walking paths and bridges. This hotel is old but beautifully maintained over the years. It is quiet at night, a nice change from the busy city. The breakfast buffet doesn't have many Western options, but very good regardless. Friendly staff.
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Response from Property: Dear guest, hello. Thank you for visiting Nanhu Hotel and giving us 5Score positive reviews! Nanhu Hotel is a quiet morning in the bustling city, bathed in the morning light, breathing fresh air, adding a touch of laziness and nostalgia to leisure and leisure. I hope our unique environment and unparalleled service will leave you with unforgettable memories after leaving. Thank you again for sharing your stay experience. Looking forward to meeting you again.
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Paul Yearick
Cozy Room (2 Beds) (Main Building)
Stayed in Apr 2024
Family
28 review
4.7/5
Amazing
Posted on Apr 5, 2024
This is an excellent property and we will stay here again. The service is great and the location very good. The breakfast is also very good, although they could have a few more western options. The hotel is beautiful, the staff are professional and elegant. Th only other suggestion is to upgrade their exercise room. All in all, highly recommended.
Response from Property: Dear guest,hello. Thank you for staying at South Lake hotel and take precious time to submit comments! hotel we will continuously improve our equipment and facilities, and strive to provide you with a more professional living environment and services.We will definitely contribute to the internet Network guests to provide a high-puality consumption experience. South Lake hotel staff sincerely look forward to your visit again
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decding
Business 2-bed Room
Stayed in Mar 2025
Family
23 review
4.0/5
Very Good
Posted on Apr 8, 2025
[Brief review] Except for the garden view, the others are all about looking at the windows and the roof (business), and because of the structure of the house, the non-garden view is a bit far from the elevator. Anyway, the price is about the same, and those who don't like facing the wall can directly choose the garden view. [Facilities] As a state guesthouse, it has basically everything it should have, such as the sewing kit, which is very classic... Although the room and bathroom are not big, they have everything they should have. [Food] The breakfast is rich and there are many choices. The original 45-minute breakfast time was eaten for 1 hour. The ginseng series is a feature, and the ginseng red date tea and ginseng astragalus tea next to the front desk are also highlights. [Environment] There was a reason why I gave up another one and chose this one. There are deer, but this is a rare opportunity! You can't definitely see it when you come! Because they may not be released (I didn't even find the deer house, and I was too lazy to ask one by one)... Of course, if you have enough time, you can look for it while walking around. [Service] It varies a lot from person to person. The lobby guy on the day of check-in was very enthusiastic. Seeing that we wanted to drink the water near the front desk, he reminded us to heat it up before drinking it for a better taste. He proudly said that this was specially prepared by the restaurant chef. He was very friendly and kind to the elders. [Others] The souvenirs at the entrance of the hotel are actually quite good. There are all kinds of prices. I would like to buy them. It’s up to you to be extravagant and frugal. They are quite unique (such as ginseng handmade soap). I suggest that friends who have stayed here can consider it. I thought it must be available online, but I didn’t find it when I came back!
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Original TextTranslated by Google
6/18
Response from Property: Dear guests, thank you for staying at Jilin Nanhu Hotel. The hotel attaches great importance to the guests' experience. Providing guests with a comfortable and cozy environment and the best service is our ultimate goal. Your recognition is a great encouragement and support to us. We look forward to seeing you again! I wish you a happy life!
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Guest User
Cozy Room (2 Beds) (Main Building)
Stayed in Apr 2025
Family
35 review
5.0/5
Outstanding
Posted on Apr 14, 2025
Very good stay experience, the hotel environment is beautiful and well-equipped, the staff is warm, polite and responsible, the room facilities are complete, the space is spacious and very quiet and comfortable, and the breakfast variety is rich, nutritious and healthy.
Original TextTranslated by Google
Response from Property: Dear guest, hello. First of all, thank you for your love for Nanhu Hotel and for spending a pleasant time here. The hotel always tries its best to provide perfect and warm service for every guest. We are very happy to see your praise. The expectation of every guest is the direction of the hotel. We will continue to work hard to give you more impeccable service and detailed experience, so that your journey will be perfect. Looking forward to your visit again!
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Manglitouxiande
Cozy Room (2 Beds) (Main Building)
Stayed in Feb 2025
Family
9 review
4.7/5
Amazing
Posted on Feb 5, 2025
Beautiful environment, opposite is Nanhu Park, with a big slide! Nanhu Hotel is very large inside, you can enjoy the snow scenery, and there are deer 🦌🦌🦌. The TV series "The World" was filmed. The breakfast is great and unique. Environment: NICE Service: NICE Facilities: A little old Hygiene: Clean and tidy
Original TextTranslated by Google
6/20
Response from Property: Dear guest, hello! Thank you for staying at Nanhu Hotel and leaving a comment. For a hotel with a history, although in the process of more than 60 years of development, it has accumulated a profound corporate culture, formed a unique service quality, and achieved a superior natural ecology, but behind the long years, there are also aging equipment and facilities that have been bothering us, which requires us to constantly make up for it. Looking forward to your visit again and wish you a happy life!
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Baozhu
Premier 2-bed Room
Stayed in Feb 2025
Family
12 review
4.8/5
Amazing
Posted on Feb 16, 2025
I haven't written a review for a long time. It's really good. Although the facilities and layout of the room are a bit old, the overall evaluation is very online. It is worthy of being a state guesthouse. The ingredients used for breakfast are very good. They are not pre-made dishes in express hotels. The buns are steamed and the vegetables are fried. The taste is very good. There are also deer and squirrels in the courtyard. It is also a good choice to stroll in the courtyard in your spare time. Nanhu Park is across the road, there are mountains near here, and the Hongqi Street business district is not far away.
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Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Nanhu Hotel. We are very pleased to see that you have praised and affirmed the hotel services, breakfast, etc. We believe that your encouragement will enable us to continue to maintain our enthusiastic and professional service attitude. We feel honored to receive your praise and love, and sincerely look forward to your visit again!
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Mienmama
Cozy Room (2 Beds) (Main Building)
Stayed in Feb 2025
Family
33 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The service facilities of the State Guesthouse are trustworthy. In the past two years, I have also started to pay attention to hotels that receive government personnel. The cost-effectiveness is very high, mainly for hygiene. Such hotels are very reassuring for parent-child travel. Nanhu Park is across the road. I played in Nanhu Park for two days, which is convenient. The breakfast is not as exaggerated as the comments say, it is more average, and the chicken soup feels very light. I don’t know if it is a local habit in Changchun.
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Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! 5 points of praise has been received. Thank you very much! Nanhu Hotel has a beautiful environment and a long cultural history. Of course, the most important thing is that the service of Nanhu is superb. State guest territory, state guest treatment, state guest service, warm smile, we sincerely welcome you to stay again to experience a different Nanhu Hotel. I wish you a happy new year! Family health!
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Miniandefangzi
Cozy Room (Double Bed) (Main Building)
Stayed in Feb 2025
Family
5 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The hotel is like a big forest, quiet and beautiful. It takes only a few minutes to walk to Nanhu Park, and the children had a lot of fun. The hotel service is in place and well-trained. When we left the hotel, the hygienist saw our children pushing the luggage and took the initiative to help send them to the gate. It was so loving. Thank you Aunt Liu Li!
Original TextTranslated by Google
Response from Property: Dear guest, hello. First of all, thank you for your love for Nanhu Hotel and for spending a pleasant time here. The hotel always tries its best to provide perfect and warm service for every guest. We are very happy to see your praise. The expectation of every guest is the direction of the hotel. We will continue to work hard to give you more impeccable service and detailed experience, so that your journey will be perfect. Looking forward to your visit again!
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Xuehuadekuaile1983
Cozy Room (2 Beds) (Main Building)
Stayed in Jan 2025
Family
48 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The hotel is large and elegant, with ice sculptures in the hotel. The facilities are a bit old, but clean and tidy, the service is really good, and my family has mobility difficulties, so they provided us with a lot of help and convenience.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, hello! Thank you for your recognition of the hotel in all aspects. It is our greatest joy and comfort that the work of the hotel staff is recognized. Your affirmation and encouragement make us love and respect our work more; your support and trust will allow us to return more guests with more enthusiasm and more meticulous service. We look forward to serving you again and wish you a happy life!
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Guest User
Privilege Queen Room
Stayed in Jan 2025
Other
8 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Because I accidentally saw this hotel, I added Changchun to my trip to Northeast China. It turned out to be a very correct decision. The service attitude that really makes people feel at home, the garden that is as beautiful as a fairyland, and the location just across the road from Nanhu Park make us regret not booking a few more nights. Especially the brothers and sisters at the front desk, not only are they all handsome men and beautiful women 😍, but their service attitude is really very, very, very good! ! Every time they are very active to run over to help with the luggage, they are seriously devoted to serving the guests at work, their clothes are neat and clean, and after observation, no one is looking at the phone or chatting, which is really professional. Moreover, in the case of heavy snow, many people stepped on the lobby during the Spring Festival, but the lobby was still clean and shiny, and it really felt that the management was very good. As for how beautiful the garden and the deer are on snowy days, there is no need to elaborate. I like this hotel so much, I will come to Changchun for it for the second, third, and fourth time!
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Original TextTranslated by Google
6/8
Response from Property: "Dear guest: Hello! Thank you for your review. Countless guests have praised the hotel environment. As you said, we live in the forest every day. We are so lucky to do our favorite and meaningful work in such an environment and in such a team! The Northeast has four distinct seasons. We sincerely invite you to come and enjoy the different beauty of Nanhu in four seasons. I wish you a happy life!
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Guest User
Cozy Room (2 Beds) (Main Building)
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Super good reviews, the hotel is low-key and clean, the breakfast is refreshing and delicious, it is right next to Nanhu Park, the service attitude is also very nice, as long as you need them, they are always there. Special thanks to the staff named M on WeChat, who assisted us in sending our luggage to the airport, so that we don't need to go to the hotel to pick up the luggage after watching the Ji Wusong, and can directly take the high-speed rail to Longjia Airport to catch the return flight as scheduled.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of our service. It is the most gratifying thing for us that the work of hotel staff is recognized. Your affirmation and encouragement make us love and respect our work more; your support and trust will enable us to return more guests with more enthusiasm and more meticulous service. We look forward to serving you again and wish you a happy life!
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Guest User
Cozy Room (2 Beds) (Main Building)
Stayed in Jan 2025
Family
3 review
4.2/5
Very Good
Posted on Feb 3, 2025
The hotel has a nice exterior environment, with a large forest, and I saw deer. There are also some simple ice sculptures. The interior decoration is old-fashioned, which is in line with the temperament of a state guesthouse, but the room is not big. I brought a 24-inch suitcase and a 20-inch suitcase, but I couldn't spread them out. The breakfast is average, and it's enough to eat, but don't expect too much. The location is good, opposite the hotel is Nanhu Park, and there are many entertainment activities in the park during the Spring Festival.
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Original TextTranslated by Google
Response from Property: Dear guest, Hello! Thank you for staying at Jilin Nanhu Hotel and leaving a fair review. Nanhu Hotel was built in 1958 and officially opened for business in 1960. The natural oxygen bar of the 800,000 square meters of garden is a paradise for animals and plants. It is the state guesthouse of Jilin Province with rich historical and cultural heritage. Many well-known Chinese and foreign people have stayed here, and various international and domestic forums are also focused here. I hope to have the opportunity to serve you again and bring you a wonderful stay experience. I look forward to meeting you again and wish you a happy new year!
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