Guest User
September 14, 2024
They took my 50-yuan room card, and the courier has arrived, but they won’t refund my money. They also don’t answer my calls or reply my messages. This is the first time I’ve seen a hotel with such poor service. Doesn’t the platform care? It's a rip off, the card cost 50 yuan, I sent it back by courier for 10 yuan, but they wouldn't even return the 50 yuan to me, is there any justice in this world? ! ! ! Take a look at this chat record. All the phone messages were not replied and the money was not refunded. This is such a big hotel, have they never seen money?
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