New Century Resort Hotel Qizi Bay Reviews

Nice hotel, great environment.

Perfect. The staff was nice. We have a great stay at the hotel. The water park is super.

Best experience ever!

Environment: The location of the hotel is very good, the sea view is beautiful, and there is a sunset on the west coast that is rare to see in our country. Watching the sea and sunset from the observation deck outside the lobby is very comfortable and relaxing. However, the surrounding area is relatively desolate, and it is not convenient if you are not driving by yourself. The nearby scenic spots such as Dajiao Park are also relatively primitive and have a low degree of commercialization. Although they are beautiful, they are indeed inconvenient. Facilities: Standard configuration of a resort hotel. There are many options for raising children, including outdoor water parks, indoor game consoles, etc., as well as day care centers. However, most of the items here require extra fees. Since there is really nothing around, the money has to be earned by the hotel. . Hygiene: It is not easy to maintain normal standards. This hotel is huge, and I feel that the cleaning staff is under a lot of pressure. Moreover, the surrounding Taiyuan ecology is full of insects, so it takes a lot of effort to maintain hygiene. While watching the sea in the lobby, I observed an employee wiping an outdoor table, which shows that they usually pay more attention to hygiene. Service: I am used to giving 5-star reviews to others, but I have to give this one a low score. It's not that the staff are unenthusiastic, but that the customer awareness is insufficient. This is a management problem. Due to the remote location of the hotel, we provide a pick-up and drop-off service to Qiziwan Station. However, what is surprising is that after making an appointment to drop us off one day in advance, there was no driver to see us off at the departure time! ! ! After contacting the concierge department, a staff member contacted the driver several times before finding the driver. At first, he was not sure what time the driver would arrive. In the end, in order to ensure that we did not miss the bus, we had to call a taxi and go to the station. The high-speed train is followed by a return flight. If you miss the flight, you will be in a hurry. Drop-off is a very important thing for passengers. It is not difficult to review the registration information every day and make arrangements. I can only understand that it is a problem of customer service awareness. It is recommended that the hotel optimize this work process. If you can't do it, it's better not to do it. Without this expectation, passengers will make their own arrangements. Qizi Bay is beautiful but also very boring, suitable for leisurely relaxation.

I chose Qiziwan Kaiyuan Resort mainly because it includes all the food, drinks, entertainment and entertainment in one place, which is super suitable for families and those who stay in hotels. The room is very large, and the balcony faces the sea at 180 degrees. As soon as you enter the room and see the blue sea, you are particularly happy. The invincible angle is the best angle to watch the sunset on the sea. Sitting on the sofa on the balcony, enjoying the sea breeze, drinking tea, eating fruits and surfing the Internet, it is simply not too pleasant. The bathroom is large enough and well partitioned. I like the Chinese-style decoration of the bathroom. The breakfast is rich in variety and tastes quite good, and the coffee is of good quality. My favorite thing about the buffet dinner is the sashimi salmon and tuna here. They are super fresh and delicious, fresher than the sashimi in many five-star hotels. I like the hotel’s outdoor infinity swimming pool, as well as parent-child projects such as the Children’s Water Village and the Lazy River. They are super suitable for children and can be played all day long. The hotel staff are polite and enthusiastic, and the room service is very considerate and welcoming. The welcome fruit also includes a bottle of red wine, which is a nice surprise. Special praise goes to the housekeeper Xiaolin, who is professional and considerate, and responds promptly. He patiently responded to my questions and requests as soon as possible. We are a family trip. My son had so much fun playing in Xiaotong Water Village and Lanren River that he didn’t want to go home. Although we The privileges include late check-out. Xiaolin was more considerate and extended our check-out to 3 pm, so that the children could have more time to play in the water park. Thank you!

Service: The service here is amazing. Thank you Xiaolin for contacting us before checking in to discuss various matters and also gave us a breakfast. Helping to book various activities is also very timely. The waiters I met on the road had very good attitudes. The waiters who helped children dig in the sand and those who fed pets were also very patient and played with the children for a long time. I was very impressed with the service here, everyone felt so friendly. Facilities: The hotel has a water park for children and a naughty castle that is not very big. I was also impressed by the breakfast. There are many varieties, including freshly cooked seafood porridge, Hainan pancakes, freshly cooked noodles and so on. It was a surprise anyway. The hotel is a bit far from the beach. It takes about ten minutes to walk and there are many steps. If there are elderly people who are unable to climb stairs, then go to Dajiao, Zhongjiao and Xiaojiao to watch the sea.

1. No one was there to receive us. Only one person was checking us in at the front desk. It was messy. 2. No one in the reception, concierge, or catering department can guide you. You have to find the room by yourself. 2. The facilities are outdated and the sound insulation is poor 3. Chinese restaurant routine. No ordering required. 300 per person. There were more than a dozen of us. It was really amazing. I have never given a bad review since I booked the hotel. fed up

The parent-child suite was booked. The hotel's children's water world needs to be paid separately. It is not very suitable for young children. We paid an additional 40 yuan for the hotel, but many of the equipment are not suitable for babies to play, so we went to the swimming pool to swim. It is recommended that young babies stay in the swimming pool. The hotel is very beautiful for taking sunset photos. The hotel has Chinese and Western restaurants. We ate at the hotel during our stay because it is far from the county town and we are not happy to run too far with our children. There is an area of ​​the hotel close to the sea, but you need to walk a staircase. There are many reefs below and the beach is relatively small. If you want to go to the beach, it is recommended to go to Dajiao Park.

This trip with children is very satisfactory in all aspects, the service is good, the room is good! The environment is comfortable and the children like it very much! There are no other problems except that there are too many people! I will come again next time

A completely super five-star experience, crazy call for Qiziwan Kaiyuan! Travel: Haikou Meilan high-speed rail seamlessly connects to the hotel for free pick-up in 1.5 hours. Although it is a bit off, the road is actually quite smooth. Accommodation: 4.28 check-in is directly upgraded to a sea view room. The room and lobby are magnificent, clean and tidy, and it is worthy of the most beautiful sunset viewing spot on the west coast. Every employee of the hotel greets with a smile, welcomes fruits and night bed snacks every day, and the housekeeper Xiao Jin who responds to every request makes people feel good. Play: There are so many parent-child activities in the hotel that we can't play them all, such as catching the sea + Happy Water Village + Lazy River Rafting + Dajiao Beach Playing Sand and Water (with shuttle bus pick-up). We played these few things, and 3 days are not enough to play. Each one has different fun and freshness. Catching the sea is really amazing! There are hermit crabs all over the ground! (There was a red envelope quietly placed on the table in the room, with a bunch of coupons inside, and no one reminded us. We only found out when we left... It felt like we spent an extra 100 million 🤣) Food: We were too lazy to go to town (mainly because the kids were playing in the water from morning to night 😂) We ate at the hotel for three days. The Chinese restaurant's products were stable and hygienic (but the dishes were really slow to serve), the price was moderate, and the review set meal was also very cost-effective. The Western restaurant also had a single-person discount set meal at noon, and the quantity was so large that we ate one for two people. I felt pretty good after eating for three days, and I didn't feel like I had nothing to eat. Tell me, why do you have to go to Sanya to squeeze in with people? 😄

The room was upgraded and had a great view of the sea. The water in the children's water house was warm and the children were very happy in the water house. The breakfast was rich and changed for two days. Fruits were provided in the room at noon. The service was very considerate and a little yellow duck gift was given.

The hotel is in a very good location. Walk 500 meters from the lobby to the beach, which is a stone shell beach similar to volcanic geology. You can go fishing and catch crabs and hermit crabs. The hotel's breakfast is very rich. There are many children's entertainment facilities on the first floor. What is particularly amazing is that in the very cold winter in Hainan this year, this hotel is the only one along the line with a hot spring pool, which is so comfortable.

It’s worth staying as a family. It can meet all your needs, including beaches, surfing, night markets, swimming pools, supermarkets, shopping malls, Thai restaurants, photo check-ins, and bars. The service staff are very enthusiastic, especially the housekeeper Xiao Jin! I ran around during my stay. Next, the service was warm and thoughtful, and a birthday cake was also given.

When I came in to check in, Xiao Su, the receptionist at the front desk, was very polite and said that I booked a lower room type and was upgraded to a sea view room with a better view. Qizi Bay is not so prosperous, but there are kiosks and restaurants in the hotel, especially the breakfast. Hainan's famous snacks. It's the first time I've encountered such a good one these days while traveling on the Western Route. It's great. I can just have a simple hot pot for dinner. The room is big and clean, and there's a clothes drying rack on the large balcony. It's so attentive. When we checked out on the second day, Xiaosu brought us coconuts to relieve the heat. She was very attentive and nice.