Guest Reviews of Kanglai Hotel (Changsha Huanghua Airport)
9.6/10
Excellent
7616 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.6
Service9.7
Cleanliness9.7
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Positive reviews(7561)
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Close to airport(1655)
Easy to get around(1405)
Delicious breakfast(952)
Friendly front desk staff(838)
Perfect for business trips(630)
Awesome gym(403)
Negative reviews(55)
kaihock
Superior Queen Room
Stayed in Sep 2025
Travelling with friends
13 review
10/10
Outstanding
Posted on Oct 16, 2025
Great services and support from 管家。Our flight arrived close to midnight. The hotel was kind enough to pick us to hotel, and also packed noddles for our supper ! We travel as friends and booked 4 room. We were heading to ZJJ the next day via private vehicle. Great location as airport hotel.
Response from Property: 【免費接送機場+入住管家服務】您的肯定讓我們倍感温暖。我們也會堅持做好酒店全體員工的禮儀培訓,為每一位到來的您們感受到最好的服務,地處長沙黃花機場的康萊酒店提供免費接送,期望您的再次入住!
Guest User
Winnie The Pooh
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 9, 2025
Booked Kanglai for my first time stay in Changsha as it’s near the airport, they can arrange free pick up so it’s convenient when we arrive airport at midnight. The staff is warm and friendly, answered all question we have and also provide super at night. Special thanks to the receptionist (龙姑娘)on helping us with our DIDI apps as we face some issues when trying to engage driver. This visit leaves me a good impression as this is my first time visiting China, will consider to return in future.
Response from Property: 【免費接送+免費宵夜+入住管家服務+連住優惠】尊敬的客人您好,非常感謝您選擇黃花康萊酒店。酒店位於長沙黃花機場車程約8分鐘距離的位置,我們提供24小時免費接送,由於機場的管制停車不能超過5分鐘,為了減少您等待的時間,如果您有行李託運,建議取完行李後聯繫前台預約接機,如果您沒有行李託運,建議您步行到達取行李大廳的時候預約接機,我們在接到電話之後會立即派車將您接回酒店,如有需要的話您也可以在前台預約出發至機場的車。酒店不僅設有品種多達40種的自助早餐,也為您準備了深夜食堂(21:00-24:00)免費夜宵。如您駕車出行,可將車輛免費停放在酒店停車場,酒店共計設有地上地下停車場共計三層,24小時安保巡邏無需擔心車輛安全問題。客房用品都是經過消毒且獨立包裝,為您的入住提供安心保障。
EEyoreeeeee
Superior 2-bed Room
Stayed in Aug 2025
Family
5 review
8.5/10
Very Good
Posted on Sep 8, 2025
Good location near to airport and provide free airport transfer. Provide noodles as supper.
Response from Property: Dear Guest: Hello! Thank you very much for your support and various recognition of the hotel. Everything we do is only to bring a unique stay experience to each guest. We are truly touched to see your satisfaction and acknowledgment. We will continue to strive and be ready for your return at any time. If you encounter any problems or are dissatisfied during your stay, we welcome you to communicate with our relevant person in charge at any time, so that we can resolve it for you as soon as possible. We sincerely look forward to your next visit~ We hope to receive your perfect praise next time~
Guest User
Superior Queen Room
Stayed in Apr 2025
Solo traveller
37 review
9.5/10
Amazing
Posted on May 14, 2025
Kanglai Hotel is located at the strategic location facing diagonally the flight path from other cities to Changsha Huanghua Airport. From the room allocated to me, I can see the inbound flight in flight but not when the flight lands or departs. To see the flight landing and taking off, walk 30 minutes to the inner path next to the vacant Hede Business Hotel located along Airport Road to reach Hunan General Aviation Head Office and walk to the space behind the vacant headquarters. Enroute, I pass by the public toilet building, the aviation school for youths, China Post cargo and mail processing centre and two bus stops.
I feel sense of accomplishment after shooting many photos of aircraft landing including the extremely rare West Air A319neo.
I am satisfied with my hotel selection and visit to the hotel after the airport staff called the hotel to pick me up at Door 4 on the departure level. I am also satisfied with the very high level of cleanliness like disinfected towels.
I hope to stay in Room 8901 in Kanglai Hotel again if I planned a summer trip to Changsha Huanghua Town.
6/19
Response from Property: 【Free pick-up and drop-off + free midnight snack + housekeeper service】Dear guests, thank you very much for choosing to stay at Huanghua Colife Hotel and taking the time to comment for us. The hotel is only about 8 minutes away from Changsha Huanghua International Airport. In order to facilitate the travel of friends, the hotel has set up a 24-hour free airport pick-up and drop-off service. When you come to Colife, you are our family. We are particularly concerned about everything during your stay. We will do our best to provide you with services. We hope that you will be satisfied with your stay and give us a five-point review. Thank you again for choosing Huanghua Colife Hotel and look forward to your stay again!
ann voon ng
Superior 2-bed Room
Stayed in Apr 2025
Solo traveller
16 review
10/10
Outstanding
Posted on Jun 1, 2025
Great Stay!
I had a very good experience at this hotel. The room was clean and comfortable, and the staff were friendly and helpful. The location was convenient, and everything I needed was nearby. I would definitely stay here .
Response from Property: 【免費接送機場+免費宵夜+入住管家服務】您的肯定讓我們倍感温暖。我們也會堅持做好酒店全體員工的禮儀培訓,為每一位到來的您們感受到最好的服務,地處長沙黃花機場的康萊酒店不僅提供24小時免費接送,如果您深夜到來還能品嚐到長沙最地道的米粉,期望您的再次入住!
Guest User
Winnie The Pooh
Stayed in Feb 2025
Family
8 review
10/10
Outstanding
Posted on Mar 31, 2025
Spacious room and toilet, clean, very helpful front desk and housekeeping staff. Free airport pickup and drop off (shared 6-seater car) was convenient. Free supper (noodle soup) provided 9pm-12am at the ground floor near the reception was an added bonus.
Response from Property: 【免費接送機場+免費宵夜+入住管家服務】您的肯定讓我們倍感温暖。我們也會堅持做好酒店全體員工的禮儀培訓,為每一位到來的您們感受到最好的服務,地處長沙黃花機場的康萊酒店不僅提供24小時免費接送,如果您深夜到來還能品嚐到長沙最地道的米粉,期望您的再次入住!
Guest User
Rolling Around King Bed Room (Friends Outing + Sleep-easy Bedding)
Stayed in Aug 2025
Family
3 review
9.0/10
Great
Posted on Sep 22, 2025
Room very spacious and good.
Extreme heavy cigarette smell in the room.
Breakfast only starts at 7am. Good if it can starts at 6am.
Shutter van was not appealing.
Overall, it was a value stay.
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。您入住期間遇到任何問題,或有不滿意的地方,我們都隨時歡迎您與我們的相關負責人進行溝通,以便我們在第一時間為您解決,衷心期待您的下次光臨~期待下次能夠得到親的滿分表揚哦~
Arshaluys Hakobyan
Superior Queen Room
Stayed in Jun 2025
Couple
2 review
9.5/10
Amazing
Posted on Jul 18, 2025
The hotel is good, near to the airport. The service was great. People were very helpful and nice!
Response from Property: 【Free pick-up and drop-off free late-night snack check-in butler service】Dear guests, thank you very much for choosing to stay at Huanghua Kanglai Hotel and taking the time to make a review for us, the hotel is only about 8 minutes away from Changsha Huanghua International Airport, in order to facilitate the travel of the majority of friends, the hotel has set up 24-hour free pick-up and drop-off airport, come to Kanglai you are our family, we are particularly concerned about everything during your stay, we will definitely do our best to serve you, We hope you will be satisfied with your stay and can give us a five-star review. Thank you again for choosing Huanghua Kanglai Hotel, looking forward to your stay again!
Guest User
Suite - 1-Room (1 Living Room, 2 Bathrooms)
Stayed in May 2025
Family
4 review
8.0/10
Very Good
Posted on Jun 20, 2025
Hote is very near to airport. Staff offered free breakfast to my family of 3 when we wanted to buy breakfast tickets.
Response from Property: Dear guests, Hello! Thank you very much for your support and recognition of the hotel, everything we do is only to bring a different experience to every guest, we are really very touched to see your satisfaction and affirmation, we will continue to work hard to always be ready for you to come back at any time. If you encounter any problems during your stay, or if you are not satisfied, we are always welcome to communicate with our relevant person in charge, so that we can solve it for you in the first time, and sincerely look forward to your next visit ~ Looking forward to getting a full score of praise from you next time~
Guest User
Rolling Around King Bed Room (Friends Outing + Sleep-easy Bedding)
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 11, 2025
Staff was very responsive and attentive. They arranged the airport transfer within mins of we informing of our arrival even as it was near midnight. They checked us in so fast and we got very clean and functional rooms side by side as we booked 2 rooms. In morning they provided us free breakfasts as well since our room was with no meals pre- arranged. Overall very efficient & attentive services. A very good choice when you fly in late into Changsha and wish to rest well.
Response from Property: 【免費接送+免費宵夜+入住管家服務】尊敬的賓客您好:感謝您對我們的肯定,為了給您提供更加細緻周到的服務體驗,我們新推出蝸睡系統服務,很多生活必需品、消費品及酒店點餐都是可以通過手機掃碼提交在最快的時間內送達您的房間內,讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。滿意衹有起點、沒有終點,我們會用真心、誠心、用心、愛心期待您 的下次光臨。祝您天天好心情!
Guest User
Superior Queen Room
Stayed in Sep 2024
Couple
4 review
10/10
Outstanding
Posted on Nov 3, 2024
Very nice hotel close to the airport. The room is clean and spacious, I was really impressed with the service, it was great . Although the hotel did not have a scheduled shuttle to the airport at the time we wanted to leave, the hotel receptionist called us a taxi and the hotel paid for it
Overall, if you have an early flight, it is a great place to stay
Response from Property: 【Free Pickup and Drop-off Free Night Snack Housekeeper Service】Thank you very much for your stay and for giving us a-star review. Changsha Huanghua Kanglai Hotel is located in the Changsha Huanghua Airport area, offering 24-hour free pickup and drop-off. The third floor of the hotel features a gym and a self-service laundry room, while the first floor houses Yunlai Restaurant, which has received widespread acclaim users. We provide the utmost convenience for your travel. If you have any needs during your stay, please feel free to contact us. We look forward to your stay.
Guest User
Superior Queen Room
Stayed in Mar 2025
Couple
15 review
6.5/10
Posted on Apr 9, 2025
Close location to the airport with free shuttle service. Facility is clean enough to meet basic standard.
Response from Property: 【免費接送+免費宵夜+入住管家服務】尊敬的客人您好,非常感謝您選擇入住黃花康萊酒店並抽出時間為我們做出點評,酒店距離長沙黃花國際機場車程僅8分鐘左右,為了方便廣大朋友們的出行,酒店設定了24小時全天候免費接送機場,來到康萊您就是我們的家人,您入住期間的一切我們都尤為關心,我們一定會竭盡所能為您提供服務,期望您入住滿意可以為我們做出五分點評。再次感謝您選擇黃花康萊酒店,期待您的再次入住!
Guest User
Superior Queen Room
Stayed in Feb 2025
Family
6 review
8.5/10
Very Good
Posted on Mar 10, 2025
Good hotel for air traveller, located in 5 mins from airport, and close to metro station as well. Outdoor swimming pool was closed, though mentioned in hotel amenities without any suspension notice
Response from Property: Sorry for the bad experience, after your feedback, we have modified the relevant display on the Internet for the first time, you can take a look at the recent reviews of other guests, there is no such situation. We look forward to you contacting us to let us know more about what is not doing well, help us improve, and let more guests get good service
Bao Hu
Superior 2-bed Room
Stayed in Jul 2024
Family
4 review
10/10
Outstanding
Posted on Aug 14, 2024
This is the second time I have decided to stay at this hotel in a short period. The staff are very friendly, and the facilities are clean and well-organized. My kids are sensitive to smells, but so far, we haven't noticed anything unpleasant. We enjoyed our stay here and strongly recommend it.
Response from Property: [Free pick-up + free late night snack + check-in butler service + subway entrance] Meeting you is a wonderful encounter! Thank you for sharing your positive review! This means a lot to us! This can prove that our efforts are recognized! Very happy, very very very (I have to say happy things three times) and look forward to meeting you next time! I wish you happiness every day~
Guest User
Winnie The Pooh
Stayed in Aug 2024
Family
5 review
7.5/10
Posted on Sep 4, 2024
good location. hotel room is spacious. Cleanliness is acceptable.
Response from Property: 【Free pick-up + free supper + check-in butler service】Dear guests, thank you very much for choosing to stay at Huanghua Kanglai Hotel and take time to make a review for us, the hotel is only about 8 minutes away from Changsha Huanghua International Airport, in order to facilitate the travel of friends, the hotel has set up a 24-hour free shuttle airport to Kanglai, you are our family when you come to Kanglai, we are particularly concerned about everything during your stay, we will do our best to provide you with services, We hope you are satisfied with your stay and can give us a 5 review. Thank you again for choosing Huanghua Kanglai Hotel, and look forward to your stay again!