Guest User
August 11, 2025
This was hands down the worst hotel I've ever stayed at during a trip; I believe the room number was 0920. After checking in, a front desk staff member escorted us to our room, only to then proceed to clean the toilet right there, claiming it hadn't been properly cleaned earlier. My doubts began to surface immediately; I'd never encountered anything like it before.
The TV buttons were unresponsive, and even at the lowest volume, it was so noisy that my child couldn't watch it. The shower stall was incredibly tiny, barely big enough to turn around. There was no conditioner, and the showerhead was broken, taped together. A note was even posted stating that hot water wasn't available for extended periods and that two people couldn't shower consecutively, requiring a long wait between uses.
There was a large bottle of makeup remover on the table, which I initially thought was provided by the hotel. However, considering there was no conditioner or even disposable slippers, it's abundantly clear it was left behind by a previous guest and hadn't been cleaned away. The gargle cup still had noticeable toothpaste residue (I only noticed this the next morning – I was infuriated!). My child then called me over to point out a small blood stain on the duvet.
Shortly after we checked in, the room door suddenly swung open. A cleaner poked her head in, saw us, and then remarked that she couldn't remember if the room had been cleaned or not. I wanted to go complain to the front desk right away, but my husband distracted me, and we ended up going downstairs to explore.
Downstairs was a bustling street food market. Already exhausted from our travels, after lying down at night, all we could hear were the constant clanging of woks and the sounds of stir-frying (fried rice and noodles). We couldn't get any sleep at all. The next day, we woke up at 6 AM and immediately checked out to find another hotel.
In summary, the hygiene was terrible, the service was poor, and the facilities were substandard. Avoid, avoid, avoid! I didn't even bother taking photos as evidence because my mood was already ruined, and I didn't want to taint my phone with such unpleasant memories. Plus, the front desk isn't 24/7, so if you have a problem, there's no one available to assist you!
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