Room 2405, West Tower, Jingtian Plaza, 190 Wuyi Avenue, Furong District, China/Hunan/Changsha/China, Furong District, Changsha, Hunan, ChinaView Hotel Details
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Karlton Hotel Guest Reviews
9.5/10
Outstanding
1069 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(1069)
Positive reviews(1058)
Reviews with photos/video(280)
Easy to get around(302)
Close to metro(204)
Convenient for shopping(55)
Perfect for kids(54)
Friendly front desk staff(53)
Excellent room layout(23)
Has rooms for families(15)
Loved the night views(8)
Negative reviews(11)
Anonymous User
Pandora LOFT Double Bed Suite
Stayed in May 2024
Family
40 review
10.0/10
Outstanding
Posted on Jun 10, 2024
Location is very convenient as it’s very near the Metro 👍There is also a shopping centre nearby!
Response from Property: Dear customers! Thank you very much for your support of our hotel, we always believe that a good reputation must be recommended from the most sincere satisfaction of our guests, and we are also honored to provide you with the best quality service. You are more than welcome to choose our hotel again for both business and travel! The location of the hotel is particularly suitable for travel, downstairs is the Yuanjialing subway station, whether to go to the scenic spot or shopping and eating are super convenient. Downstairs, there is tea and joy to buy if you want to drink, and there is also Kaisa Plaza next to the integration of catering and shopping, sincerely looking forward to your visit again!
Guest User
Japanese-Style Simple Loft - 2-Room, With View (1 Living Room, Fridge, Air Conditioner)
Stayed in Apr 2024
Family
6 review
9.5/10
Amazing
Posted on Jun 7, 2024
Location was great with the train station exit right at doorstep of the building. It's 3 stops from wuyi square and many rental bikes in the area.
Cleanliness was good and customer service was prompt. Do note beds are hard and the central air con takes some time to cool the whole place down. Steps to loft are also rather steep.
Overall a comfortable stay at a good price point.
Response from Property: Dear Guest: Thank you for staying at the hotel and sharing, we are very happy that the hotel has been recognized by you, through your meticulous description, we can feel the happiness that this trip has brought you, which is what we have been pursuing as a service provider, and this will be the driving force for us to continue to work hard and make progress, and we look forward to serving you next time!Translated with DeepL.com (free version)
Anonymous User
Pandora LOFT Double Bed Suite
Stayed in Apr 2024
Solo travellers
12 review
10.0/10
Outstanding
Posted on Jun 16, 2024
The place is just in front of Yuanjialing metro station making it so convenient to travel around. You can even walk to Wuyi square which is about 20minutes away. Also very near to Changsha train station. Convenient with shops and mall just next to the building. Hotel is clean and spacious. Homestay type. View generally nice and there's a corner next to the window which you can relax and sit to view the city.
6/8
Response from Property: Dear guests: thank you for staying in the hotel and sharing, we are very happy to receive your recognition, through your meticulous description, you can feel the trip to bring you a sense of happiness, this is our service has been pursuing, this will also become our continued efforts, continuous motivation, looking forward to serving you next time
Wei SiongOng
Pandora LOFT Double Bed Suite
Stayed in Apr 2024
Solo travellers
38 review
10.0/10
Outstanding
Posted on May 16, 2024
good location just above yuan jia ling train station and beside kaisa shopping center.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of customers. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again for business trips or travel! The location of the hotel is particularly suitable for travel. Downstairs is Yuanjialing subway station, which is very convenient for going to scenic spots or shopping and eating. There is also Cha Yan Yue Se downstairs, you can buy it if you want to drink it, and there is also Kaisa Plaza, which integrates catering and shopping. We sincerely look forward to your visit again!
Naphat Oi
Emerald City LOFT Duplex Double Bed Room (Sky Lake View + Fridge + Washing Machine + Central Air Conditioning)
Stayed in Mar 2024
Solo travellers
26 review
10.0/10
Outstanding
Posted on Apr 20, 2024
Nice place in good area easy to go everywhere as they close to subway station line 2 just right in front of the hotel to Wuyi square , orange island etc.And next to shopping mall with McDonald's and Starbucks if you think you want to have a brek from Chinese food like me. Even for the check in we have to take elevator to 24th from the development project but the staffs very helpful. You can get this kind of good view like this with non touristy
Response from Property: Thank you very much for your recognition of our hotel and the support of our service staff. We will continue to work hard to maintain it. Looking forward to your next visit.
Anonymous User
Simple Family Loft Suite (Special Promotion)
Stayed in Feb 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 20, 2024
The hotel is located inside the building. It’s near to metro station. Good service overall the whole trip, will be back next time!
Response from Property: hank you very much for your recognition of our hotel. Looking forward to your next visit.
Guest User
Pandora LOFT Double Bed Suite
Stayed in May 2024
Couples
12 review
9.0/10
Great
Posted on Jul 20, 2024
Very satisfied. For little money big space, “two floors”. Nice view from 32nd floor.
Material quality is all cheap, might last for a few years until everything falls apart, but 2024 is still acceptable.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again for business trips or travel! The location of the hotel is particularly suitable for travel. The Yuanjialing subway station is downstairs, which is very convenient for going to scenic spots or shopping and eating. There is also Cha Yan Yue Se downstairs, where you can buy whatever you want, and there is also Kaisa Plaza, which integrates catering and shopping. We sincerely look forward to your visit again.
Travelwithfoo
Minimalist Business Loft Two-Bedroom One-Living Room City View Suite (Washing Machine + Fridge + Central Air Conditioning)
Stayed in Jun 2024
Family
20 review
7.5/10
Posted on Jul 15, 2024
For the price, location wise is acceptable. Metro is just a short walking distance.
Response from Property: Dear guests: Hello! Thank you for your strong support to the Oriental Carlton Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and a good mood every day O(∩_∩)O
Guest User
Japanese-Style Simple Loft - 2-Room, With View (1 Living Room, Fridge, Air Conditioner)
Stayed in Apr 2024
Travel with friends
8 review
9.0/10
Great
Posted on May 6, 2024
The location was great, and the apartment was really cute. It was also very spacious which was great and we had a nice view. However, we hoped that it would be more clean.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of customers. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again for business trips or travel! The location of the hotel is particularly suitable for travel. Downstairs is Yuanjialing subway station, which is very convenient for going to scenic spots or shopping and eating. There is also Cha Yan Yue Se downstairs, you can buy it if you want to drink it, and there is also Kaisa Plaza, which integrates catering and shopping. We sincerely look forward to your visit again!
Guest User
Japanese-Style Simple Loft - 2-Room, With View (1 Living Room, Fridge, Air Conditioner)
Stayed in Feb 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Mar 10, 2024
I like the hotel environment and the service. And It was good and big enough for us to stayed.
Response from Property: Thank you very much for your stay and appreciation! We are glad that Carlton Hotel Oriental can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home stay.
Feel.
Guest User
Family Friendly Loft Suite (2 Beds)
Stayed in Jul 2023
Family
1 review
10.0/10
Outstanding
Posted on Aug 15, 2023
It was our first family trip and this hotel is located on main road of city. Its very easy to go metro station and use the main metro line. Example:we used line2 for railway station, top areas of Changsha. It was good rooms, nice view, big building everything was good. But it has 1 small issue. Receptions need to learn little english because we are not Chinese and however its okay because hotel stuff connected me wechat-translate. Enjoy this hotel
Response from Property: Thank you very much for your stay and appreciation! We are glad that Carlton Hotel Orient has made your stay a wonderful time. Your appreciation is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about providing every guest with a home away from home. Thank you for your advice, we will strengthen English learning!
Yaningmeng🍋
Pandora LOFT Double Bed Suite
Stayed in Jun 2024
Solo travellers
5 review
10.0/10
Outstanding
Posted on Jul 31, 2024
还可以,123456hglolklvtkllklladdetujihkjlemotijlootlo
Response from Property: 【👨👨👧👧親子家庭👨👨👧👧】尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!酒店位置特別適合出行,樓下就是袁家嶺地鐵站,不論去景區還是購物吃飯都超方便。樓下旁邊還有茶顏悦色想喝就買,旁邊還有餐飲購物一體的佳兆業廣場,真誠期待您的再次光臨!
EnQing Xavier
Family Friendly Loft Suite - With View (2 Beds) (Upper Floor)
Stayed in Feb 2024
Couples
5 review
10.0/10
Outstanding
Posted on Mar 23, 2024
Located near the heart of the city the place is also clean and nice
Response from Property: Dear guests: thank you for staying in the hotel and sharing, we are very happy to receive your recognition, through your meticulous description, you can feel the trip to bring you a sense of happiness, this is our service has been pursuing, this will also become our continued efforts, continuous motivation, looking forward to serving you next time!
Guest User
Simple Family Loft Suite (Special Promotion)
Stayed in Aug 2024
Family
4 review
10.0/10
Outstanding
Posted on Oct 29, 2024
Clean place, good service altitute
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!酒店位置特別適合出行,樓下就是袁家嶺地鐵站,不論去景區還是購物吃飯都超方便。樓下旁邊還有茶顏悦色想喝就買,旁邊還有餐飲購物一體的佳兆業廣場,真誠期待您的再次光臨!
Rchi
Simple Family Loft Suite (Special Promotion)
Stayed in Sep 2023
Travel with friends
22 review
9.0/10
Great
Posted on Oct 30, 2023
The hotel we stayed at was very nice. I traveled with five friends. The host welcomed us. Thank you for serving us so kindly. The location of the hotel is very good, near to metro station.
Response from Property: Thank you very much for your stay and appreciation! We are glad that the Oriental Carlton Hotel can bring you a wonderful time on your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home.