Hampton by Hilton Changsha Riverside Financial Center Reviews
Hampton by Hilton Changsha Riverside Financial Center
Building A, Longhu Platinum Island, Guanshaling Road, Yuelu District, Changsha City, Hunan Province, Yuelu District, Changsha, Hunan, ChinaView Hotel Details
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Hampton by Hilton Changsha Riverside Financial Center Guest Reviews
4.7/5
Outstanding
790 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(790)
Positive reviews(778)
Reviews with photos/video(202)
Delicious breakfast(134)
Friendly front desk staff(94)
Easy to get around(72)
Many amenities(44)
Close to metro(39)
Convenient for shopping(36)
Awesome gym(7)
Negative reviews(12)
KT123456
Superior 2-bed Room
Stayed in Jun 2024
Travel with friends
2 review
4.5/5
Great
Posted on Jul 1, 2024
need to take taxi to popular hang out area. The hotel itself is good and service is good
SA Lee, Singapore
Cozy Queen Room
Stayed in Mar 2024
Solo travellers
18 review
4.7/5
Amazing
Posted on Mar 7, 2024
Room was clean and comfortable with the exception that the washbasin is within the room and not in washroom with shower which can be inconvenient for guest staying in the room.
Response from Property: Dear guest,Sincerely thank you for taking the time to give feedback to the hotel amidst your busy schedule. Your valuable feedback is very important to us and is also a driving force for our progress and improvement. We take it very seriously when we see that you mentioned that you are not satisfied with the location of the washbasin in the room. I hope this stay will leave unforgettable and beautiful memories for your trip to Changsha, and I also hope that we can meet again in the near future to provide you with a more perfect stay experience.
Jonny Chang A Z A
Cozy Queen Room
Stayed in Mar 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Mar 10, 2024
All employees are very helpful,kind and nice.
Response from Property: Dear guest,Sincerely thank you for taking the time to give feedback to the hotel amidst your busy schedule. Your valuable feedback is very important to us and is also a driving force for our progress and improvement. I hope this stay will leave unforgettable and beautiful memories for your trip to Changsha, and I also hope that we can meet again in the near future .
Guest User
Superior Queen Room
Stayed in Sep 2024
Family
2 review
4.0/5
Very Good
Posted on Oct 3, 2024
The soundproofing of the room is not very good. The chopping board for adjusting the air conditioner temperature will automatically dim at night, which affects sleep. The surrounding area is very convenient, and it is good for dining and leisure.
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Guest User
Superior 2-bed Room
Stayed in Sep 2024
Family
13 review
5.0/5
Outstanding
Posted on Sep 30, 2024
The hotel service is really good. The guys and girls at the front desk are very friendly. There are robots delivering things, which is very convenient. There are many types of breakfast, and the taste is good. The room is clean and sanitary, and welcome fruit is given. I will come again next time.
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Anonymous User
Superior 2-bed Room
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Aug 26, 2024
When I came to Changsha for tourism, I saw that the location of this hotel was OK. It was in the financial center. On the day of check-in, the front desk called to inquire about the accommodation needs. I chose a non-smoking high-floor room. When I checked in, I was surprised to find that it was arranged. When I just entered the lobby, the front desk lady Anna greeted us very warmly and told us that the hotel's facilities and equipment were very comprehensive. After arriving in the room, I felt that it was OK. Although there was no river view, the scenery was OK. It had a very large window. The hotel has self-service laundry and drying, which is very convenient. The breakfast in the morning is also varied. When we checked out, they also asked about our stay experience. It felt very considerate. Recommended
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Response from Property: There are rumors that Xiaopeng has been waiting for you. We must solemnly clarify here that this is not a rumor. We have arranged everything in the house and are waiting for your visit. Seeing your satisfactory evaluation, Xiaopeng feels that all the waiting is worth it, and can't wait to show off to friends. I also hope that you can come home often! ——Huan Xiaopeng who is happily spinning
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 26, 2024
This hotel has a great location and convenient transportation. The May Day Square that you want to visit when you come to Changsha for tourism is just a subway ride away. Fisherman's Wharf and Sifangping Night Market are very close. You can take a walk to see the Xiangjiang River and feel the breeze, which feels good. It is also very convenient to take the train and high-speed rail. Metro Line 4 goes directly to the hotel, which is just 200 meters below the hotel. When checking in, the front desk knew that we were here for tourism and recommended guides to us, which was very considerate. They also made their own tourist map, which was very detailed. After playing for two days, I felt at home at Hilton. Thank you very much to the brothers and sisters at the front desk, great!
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Response from Property: Dear~~ Thank you very much for your stay and praise! I am glad to bring you a wonderful time on your journey. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!——Miss you, my happy friend
Yihu0601
Deluxe Queen Room
Stayed in Aug 2024
Family
16 review
5.0/5
Outstanding
Posted on Aug 25, 2024
I left my phone charger in the room at the previous hotel, so I sent it directly to this Hilton Hampton Hotel, but the courier fee had to be paid on arrival, and we could only get to the hotel at night. I called the hotel front desk, and the beautiful customer service at the front desk immediately helped to pay for our room order and received the courier for us! After checking in, I learned that this beautiful customer service was called Chris Wu, thank you very much!
When checking in, another beautiful customer service Zhang Yiting saw that the child was very tall and sent breakfast very considerately, which made me very happy!
This stay was a very happy experience!
The hotel breakfast was rich and the children liked it very much!
I will come again next time!
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Response from Property: Yeah, I saw another perfect review. Today is another super happy day! I can't express my excitement in words. It's hard to find a soulmate. Enthusiastic service, comfortable environment, delicious breakfast... Huan Xiaopeng strives to do better for the blog. Of course, we will continue to work hard~ I wish you a good mood every day! ——Happy Huan Xiaopeng
Guest User
Cozy Queen Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 17, 2024
The room feels very cozy overall. I like the small refrigerator the most. I don't have to worry about spoiled food when traveling in summer. There is also a business center in the lobby, which is really convenient when the company needs to work. Overall, the service provided by this hotel is very good, whether it is the staff or the facilities are very good. I will stay at this Hampton Inn next time I come to Changsha
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Response from Property: Thank you so much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Hampton by Hilton Changsha Binjiang Financial Center has been waiting for your arrival! See you there! Wish you: Always smile ^_^! ———The ever-motivated Hampton by Hilton
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 17, 2024
The hotel has a nice environment and complete facilities. There is a self-service washing machine for washing clothes, which is very convenient. There are quite a lot of breakfast varieties. Our family ate very well. It happened to be a happy day snack. The chicken shredded cold noodles tasted good. The service of the restaurant summer was very good and took good care of us. I like her.
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Response from Property: Twinkle, twinkle little star, thank you for your full five stars. Woohoo~ Xiaopeng is so happy today because of your recognition. I have also told Miss Summer about your praise. She is now smiling from ear to ear. We are committed to providing every guest with an extraordinary stay experience. We hope that you can treat this place as your second home away from home. We look forward to seeing you next time! ——Anticipating Huan Xiaopeng
Guest User
Superior Queen Room
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The location is near the financial center. Although it is a bit far from May Day Square, it has a good environment, good service, complete facilities, a new hotel, and a rich breakfast! The hotel laundry room has three wash and three dryers, which is very useful and hard to grab. It is recommended to wash in the morning. The room with a better angle can see the river view! The bathroom is in the back room, which enhances the sense of privacy. There is also a small gift when you leave the hotel~
It is relatively close to Yuelu Academy and Hunan University on the left side of the river.
There are many places to eat in the shopping mall downstairs of the hotel. Recommended: Haotu Hunan Restaurant!
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Response from Property: Twinkle, twinkle little star, thank you for your full five stars. Woohoo~ Xiaopeng's happiness today comes from your recognition. We are committed to providing every guest with an extraordinary stay experience. We hope you can treat this place as your second home away from home. We look forward to seeing you next time! ——Anticipated welcome Xiaopeng
Guest User
Cozy Queen Room
Stayed in Aug 2024
Family
17 review
5.0/5
Outstanding
Posted on Aug 15, 2024
We often stayed at Hampton in Liaoning, so we chose Hampton in Changsha without a doubt. We felt that the price was reasonable, the room was clean, the service staff were very friendly, and there were many types of breakfast in the morning. There was always something you liked.
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Response from Property: Dear guest, thank you for choosing Hampton by Hilton and sharing your intimate stay experience and beautiful pictures with us. We are very happy that you like and affirm our guest services, room facilities and catering, and that we can add a joy to your trip to Changsha. We hope you can recommend this good review to more relatives and friends around you. We look forward to meeting you again at Hampton by Hilton.
Anonymous User
Deluxe Queen Room
Stayed in Aug 2024
Couples
57 review
4.1/5
Very Good
Posted on Aug 14, 2024
The room decoration smells very strong and ventilation needs to be enhanced and an air purifier provided.
After the takeaway was delivered to the front desk, it actually took 40 minutes for the robot to deliver it to the room. During this period, I called the front desk three times to inquire, but the reply was that it had been delivered. . . This was during non-peak hours in the evening, so the experience was very poor. The service staff's communication and answers are unprofessional and lack of training.
The soundproofing of the room is poor, and the sounds from the corridor and the next room can be heard clearly. .
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Response from Property: Dear guest, I am very happy to meet you at Hampton by Hilton Changsha Binjiang Financial Center, and I am very sorry that I could not give you a perfect stay experience. The hotel officially opened to everyone on January 1 this year, and it has been there for more than half a year now. It is kept ventilated after cleaning every day. Although the hotel does not have every room equipped with air purifiers, it does have a few spares if needed. You can contact us at any time. We apologize again for the takeout problem you mentioned. We will optimize our work process in the future to ensure that the same situation will not occur. We also hope that you can give us a chance to serve you again and sincerely look forward to your visit again. ——Sincerely Huan Xiaopeng
Xiaopangbaba
Deluxe 2-bed Room
Stayed in Aug 2024
Family
13 review
5.0/5
Outstanding
Posted on Aug 6, 2024
This is my first time in Changsha. I have always trusted Hampton by Hilton. The hotel is in a great location and on the 32nd floor. I can see a partial river view. The room is large and clean. I am very satisfied with it and it is very cost-effective!
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6/8
Response from Property: Thank you so much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Hampton by Hilton Changsha Binjiang Financial Center has been waiting for your arrival! See you there! Wish you: Always smile ^_^! ———The ever-motivated Hampton by Hilton
Anonymous User
Deluxe Queen Room
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 4, 2024
When I come to Changsha, I choose to stay at this Hampton by Hilton hotel. The service is attentive. Whether in the lobby or the breakfast room, the staff I meet will greet me warmly and any problems I encounter during my stay will be solved in a timely manner. The hotel has complete facilities, including a gym and a self-service laundry room. Cleaning your clothes is clean and convenient. The breakfast was rich and delicious. I was very satisfied with my stay.
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Response from Property: Dear guest, thank you for choosing to book at Hampton by Hilton and taking the time to share your stay experience with us. It is a pleasure to accompany you and spend a pleasant stay here. We will do our best to bring a warm and comfortable stay experience to every distinguished guest like you. If you want to know more about the city, you can contact us at any time, and we will provide you with an authentic food and entertainment information guide. We always look forward to meeting you again!