Yijian Hotel

I didn’t want to say anything more at first, but since you insist on asking clearly, I might as well say a few more words. The first time I checked in, I chose you all based on reviews. The reason why I checked in again was because the previous experience was good. This time, I really didn’t. Think completely different! There is no sense of service at all. I don’t know if the change of people caused the difference, or if your assessment changes do not pay attention to service! Service is not just a matter of words, nor is it waiting for the guests to leave without looking for solutions to improve but to defend themselves. Maybe the person in charge now thinks that you are all right, so he said this. The previous lobby guide (this may not be the case) Always) before the National Day, they will take the initiative to guide and assist when encountering them. This time I have never seen them again. Now, no matter what the guests are busy with, the "control room" shouts. Secondly, although it is mentioned before that the room is changed, the reason why it is said The service was OK before and I was willing to give good reviews. From check-in to your replacement and upgrade, you took the initiative to ask for help and coordination. But this time it was proposed by yourself and it was difficult to communicate. As you said, I added money in the end (a little more than what was communicated). ) It doesn’t matter anymore, I keep urging you, but the person is still there and they haven’t left, and the card hasn’t been activated, so why don’t we just say we can’t wait? You will go to the front desk to activate the card anyway, right? We will see each other that day! Looking at the cold face and extremely arrogant expression of the "person in charge" at the front desk, I really can't help but wonder why there has been such a big change? For the service industry, details are everything. If the service is good, some things will be muddle-headed. For example, if the equipment is old, you can go and check for leaks in the showerhead connection. For example, there are mosquitoes in the milk. For example, there is no heating in the cooling room. After the rooftop knew about it, they did not deal with it... I don’t want to say it, because based on the previous service, and it was not easy, I just came here and got through it (there is no need to excuse that I didn’t keep photos and records). I really recommend that you think about your philosophy and how to deal with problems, and just go if you don’t understand. Look at the service of other hotels. There are too many cases in Changsha where the service team has been replaced. Service determines success or failure. If the purpose of your hotel is to argue and be superior, then fine! If you feel that everything you do is already good and the guests are making unreasonable troubles, then fine! Regarding your current handling methods and attitude, I have to say that you have no sense of service at all, you are perfunctory and your arrogance is fully reflected! Definitely a bad review.

Originally, the impression of the hotel was very good. The front desk said that laundry service was available, so the clothes were sent to be washed. After they were sent back, I didn’t take them out because I was in a hurry. As a result, I came back to see that the drawstrings of the trousers were all washed out. A ball, don't say a word to me.

The environment is elegant and the traffic is average. The facilities are all very good. The bathing water temperature is comfortable and the heat is fast. The room is also very clean.

The experience is great! The aunts in the lobby are very enthusiastic and help us with our luggage. Every day, when we wait for the bus in the lobby before taking a taxi, they pour us tea! ! The room was very clean! Very comfortable! There is free mineral water at the elevator door Will come to live in Changsha next time!

酒店環境不錯，房間衞生也是比較乾淨，裝修風格文藝氣息，工作人員服務態度都一級棒！晚上還有免費的宵夜，都是可以送到房間！親子房主題的體驗絕絕子，很滿足小朋友的喜歡哈！酒店還有寶寶的拖鞋，和洗漱用品！非常細心！很好的體驗！

酒店服務絕絕子，工作人員都很熱情哈，阿姨真的很細心，還幫忙手洗衣服，不得不説這家酒店的環境和服務一級棒，晚上還有免費的宵夜都是可以送到房間的！非常喜歡！酒店的房間用品也是比較細心！床頭二維碼管家服務非常用心！滿足了許多需求，很不錯的一次體驗！

第一次入住亦間酒店，進門有免費的大麥茶遞上來，前台小姐姐工作很專業，很快就辦理好了，還給我們介紹了酒店的設施設備，還有遊玩的攻略，第一印象真的很細節，很熱情！酒店工作人員的服務也是一級棒，非常喜歡！也沒有什麼消費的東西！這個價格竟然還有免費的宵夜，也是給我們送到了房間，物超所值！真的很不錯！下次還會選擇的！

第一次選擇亦間酒店，超乎想象的不一樣，房間比較安靜，隔音效果還是挺不錯的，房間的配備的用品也比較高級，總體來説，這個酒店滿足了我們許多的需求的，酒店周邊吃飯出行啥的也比較方便，距離市中心也不遠，第一次入住亦間酒店，工作人員的服務也是一級棒，非常熱情細心的給我們解決了我們的需求，辦理入住是也給我們推薦了遊玩的攻略和長沙一些有名的地點，酒店竟然還提供了洗衣服務，很令人感動哈哈哈哈，還有夜宵也是免費給我們送到房間，不得不説這家酒店的服務真的很細節，設施真的很起齊全。

酒店的交通還是挺方便的，附近吃飯的地方也還可以，是一個城市文化主題酒店，裝修風格也比較文藝氣息，房間裏面的東西也很好，房間衞生還是比較乾淨的，這個酒店的工作人員都比較熱情，都會打招呼問好，還是比較喜歡的，酒店宵夜直接在房間點單，就可以送到房間，房間的設備還是比較齊全的，礦泉水也是免費的哈！沒有什麼消費的！這家酒店出乎意料了哈，服務棒棒噠！有遺留的東西還及時打電話聯繫我們，替我們收拾好放在前台！不得不説這家酒店還是挺不錯的，是個不錯的體驗！下次入住還是會選擇亦間酒店！