No.30 Honghuapo Road, Yuhua District, Changsha, Hunan, ChinaView Hotel Details
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Guest Reviews of Allure Hotel
9.4/10
Outstanding
1535 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.4
Service9.4
Cleanliness9.4
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All reviews(1535)
Positive reviews(1492)
Reviews with photos/video(579)
Classy environment(205)
Friendly front desk staff(135)
Easy to get around(133)
Quiet & comfortable(94)
Tasty coffee(68)
Close to metro(65)
Garden view(29)
Great lift(5)
Negative reviews(43)
Guest User
Queen Room With City View
Stayed in Apr 2024
Solo travellers
3 review
2.0/10
Posted on May 2, 2024
I travelled a lot, but this one is extremely disgusting and in a difficult area. I can not recommend to come here. The breakfast is an apple, warm milk glass and dry toast. The bathroom was the last time clean when it was under construction. The non-smoking room was smelling like smoke as hell. Very thin walls. Somebody puked on the path. Seems to be more like an hour based hotel…
6/7
Response from Property: Dear Valued Guest,We are deeply disheartened to hear that your stay with us fell so far below your expectations and ours. Your experience does not align with the standards we strive to maintain, and for that, we extend our sincerest apologies.It is distressing to learn about the condition of your room, particularly regarding cleanliness and the presence of a smoking odor in a non-smoking room. We understand how crucial it is for our guests to have a comfortable, fresh, and properly sanitized environment, and we clearly fell short in delivering that to you.Regarding the breakfast, we regret that it did not meet your expectations or provide the variety and quality we aim for. A nutritious and satisfactory breakfast is fundamental to starting the day right, and we acknowledge that we failed in this aspect of your stay.The mention of the property's surroundings and the state of the pathway is also of great concern. We are committed to ensuring our guests' safety and comfort both inside and around our premises and will take immediate steps to address any such issues.Your feedback serves as a stark reminder that we must do better, and we assure you that we are taking your review very seriously. Our management team is being notified immediately to initiate improvements across all mentioned areas, including a thorough review of our cleaning protocols, breakfast offerings, and overall guest experience.Once again, please accept our sincere apologies for your disappointing stay. We hope to have the opportunity in the future to restore your faith in our ability to provide a quality hospitality experience.Should you wish to discuss your stay further, please feel free to contact us directly.
Soprecious
Queen Room With City View
Stayed in Sep 2024
Travel with friends
1 review
9.0/10
Great
Posted on Oct 21, 2024
Wonderful services and warm hospitality from the front desk, always willing to help and solve any issues arise.
Response from Property: 非常感謝您選擇安鹿棧庭院酒店,感謝您的點評,不知道是哪方面沒有得到小主的滿意,可以提出來哦,我們會積極排查改進,在入住期間有任何問題都可以和我們前台聯繫哦,我們會第一時間處理哈,期待下次能獲得小主的滿分好評哦,也歡迎給酒店提供建議,我們會努力做得越來越好哈~
Lilyherw
Guestroom - City-View (2 Beds)
Stayed in Apr 2024
Couples
2 review
10/10
Outstanding
Posted on May 15, 2024
Very good. The staff very friendly. Thank you.
Response from Property: Thank you for your kind words! We're delighted to hear that you had a very good experience and found our staff to be friendly. Your satisfaction is our ultimate goal, and we're grateful for your positive feedback. If there's anything else we can assist you with, please don't hesitate to let us know. Looking forward to welcoming you again soon!Warm regards
Lokender
Honeymoon Suite - 1-Room (1 Living Room)
Stayed in Oct 2023
Business travellers
2 review
10/10
Outstanding
Posted on Nov 22, 2023
It was a good spacious hotel for the price. Well equipped with daily needs, clean and located in a nice quiet area with pretty cafes and minimarts.
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience again, wish you a happy life!
Matheus
Queen Room With City View
Stayed in Dec 2024
Couples
6 review
10/10
Outstanding
Posted on Jan 18, 2025
Very helfull starr, nice and clean place.
Response from Property: 聽説喜歡誇獎的人顏值都特別高、運氣都特別好,小鹿非常感謝您的五星好評,承蒙厚愛,感謝遇見。期待您下次到來!
Guest User
Guestroom - Courtyard-View (Double Bed) (Fridge)
Stayed in Nov 2023
Travel with friends
19 review
6.0/10
Posted on Dec 19, 2023
The hotel is about 200 meters away from Chigangling subway station. Walking is not too far but if you have a big suitcase with you it's not really convenient. The hotel is not bad, just ok. The staff can't speak English so don't expect much from them but they are freindly though.
Response from Property: Dear guests: I am glad that you had a wonderful holiday in the hotel, your comments are the best of our service and encouragement. Look forward to your visit again, we will continue to work hard to do better, and strive to give customers the most satisfactory service experience, we will do better to strive for your next Perfect Five Points! Good Day!
Timothy
Guestroom - City-View (2 Beds)
Stayed in Oct 2023
Family
11 review
6.5/10
Posted on Nov 22, 2023
Decent hotel for the price. Cleaning needs to be improved a lot. We found the hoover in the corridor and had to Hoover the room ourselves. Location is decent. Had a lot of cigarette smell in the corridors.
Response from Property: Dear guest, thank you for your stay. We are glad that you have had a pleasant holiday at the hotel. Regarding your feedback, we have received and forwarded it to the hotel management. In the future, we will strengthen the secondary hygiene inspection and strive to provide guests with a more comfortable and satisfactory check-in experience. We wish you a happy life and happy every day
stannazz
Queen Room With City View
Stayed in Sep 2023
Solo travellers
9 review
10/10
Outstanding
Posted on Nov 16, 2023
Lovely place. Very clean and easy to get around.
Response from Property: Dear guest, hello! Thank you for your 5 points of positive feedback! Beautiful time, Anlu Inn Courtyard Hotel meets you unexpectedly. Thank you for this fate, and we will cherish it even more. Looking forward to seeing you again next time! Wishing you smooth work and happy every day!
Mike 明海
Queen Room With City View
Stayed in Sep 2024
Couples
11 review
10/10
Outstanding
Posted on Oct 31, 2024
It was good.
Response from Property: 看到您的好評,鹿鹿真的好開心好激動呢,您住的舒服,我們就安心啦!祝您生活愉快,天天好心情!
Igor1994
Queen Room With City View
Stayed in Aug 2023
Couples
23 review
10/10
Outstanding
Posted on Sep 24, 2023
Nice 😊😊😊☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️
Response from Property: 聽説喜歡誇獎的人顏值都特別高、運氣都特別好,小鹿非常感謝您的五星好評,承蒙厚愛,感謝遇見。期待您下次到來!
LYLLIAM DORANY
Queen Room With City View
Stayed in Sep 2024
Family
27 review
5.0/10
Posted on Oct 31, 2024
Regular
Response from Property: 尊敬的賓客:很高興您在酒店度過了一個美好的假期,您的點評是對我們服務最佳的肯定與鼓舞。熱忱期待您的再次光臨,我們會繼續努力做得更好,力爭給客人最滿意的服務體驗,我們一定會做到更好爭取您下次完美的五分!祝:安好!
Meitoumeitoufa
Queen Room With City View
Stayed in Apr 2025
Couples
2 review
10/10
Outstanding
Posted on May 20, 2025
This stay was great! The front desk lady Dandan provided excellent service, the room was clean and tidy, the bedding was comfortable, the staff was warm and thoughtful, and the breakfast was rich. The location is convenient, travel is convenient, and the price-performance ratio is super high. I will choose here next time!
Original TextTranslated by Google
Response from Property: 感謝親對我們的肯定,小鹿一直追求將服務做到最好,為了讓您有更安心舒適的體驗,小鹿特意準備了幾十種您住店期間可能會需要使用的物品,和在您家裡一樣方便呢!期待您的再次光臨!
Guest User
Queen Room With City View
Stayed in Apr 2025
Other
24 review
10/10
Outstanding
Posted on May 17, 2025
In the old town, the front desk was very good and helped with a free upgrade. The room was quite big. There were many delicious restaurants nearby, including the famous Gongche Xincun Noodle Shop. There was also a cute dog.
Original TextTranslated by Google
Response from Property: 感謝您的喜愛與肯定,我們店偏原木風,還有個露營風庭院,很適合拍照打卡呢,坐下來喝杯咖啡很愜意哦,期待您下次入住!
Guest User
Guestroom - Courtyard-View (Double Bed) (Fridge)
Stayed in Apr 2025
Travel with friends
1 review
10/10
Outstanding
Posted on May 3, 2025
The room is tidy and odorless, very clean, the room environment is very good, the stay experience is very good, I will continue to choose it next time, the service attitude is good, and the Western breakfast is very ceremonial.
Original TextTranslated by Google
Response from Property: 感謝您的喜愛與肯定,我們店偏原木風,還有個露營風庭院,很適合拍照打卡呢,坐下來喝杯咖啡很愜意哦,期待您下次入住!
Guest User
Guestroom - Courtyard-View (Double Bed) (Fridge)
Stayed in Mar 2025
Business travellers
27 review
9.0/10
Great
Posted on Apr 20, 2025
The room is a bit small, and there are many snacks around. The service items are a bit limited, and there is only bread for breakfast, nothing else, and you have to ask the front desk for it. The advantage is that the price is low and the location is relatively good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:很高興您在酒店度過了一個美好的假期,您的點評是對我們服務最佳的肯定與鼓舞。熱忱期待您的再次光臨,我們會繼續努力做得更好,力爭給客人最滿意的服務體驗,我們一定會做到更好爭取您下次完美的五分!祝:安好!