Building 14, Xiangxi Shuijun, No.508 Section 1 of Xiaoxiang South Road, Yuelu District, Changsha, Hunan, ChinaView Hotel Details
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HEBE XIYIN HOTEL Guest Reviews
4.6/5
Very Good
1295 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(1295)
Positive reviews(1264)
Reviews with photos/video(307)
Friendly front desk staff(383)
Classy environment(174)
Awesome amenities(147)
Easy to get around(118)
Many amenities(111)
Would stay again(99)
Delicious breakfast(83)
Close to metro(32)
Negative reviews(31)
Jac
Superior Double
Stayed in Jan 2023
Solo travellers
11 review
4.5/5
Great
Posted on Apr 4, 2023
Location was good. Near a subway. The hotel room itself was nice. Generally clean I would most likely book to stay here again.
Guest User
Superior Double
Stayed in May 2023
Family
1 review
4.0/5
Very Good
Posted on May 3, 2023
The vicinity of the hotel is very convenient. Xiaoyun at the front desk provides good service. There is a Huiju shopping mall near the hotel, next to the subway station, opposite the hotel is the Li Zijian Art Museum, and there is a beautiful Swan Lake. Recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying in Huali Hotel and sharing. I am very glad that every aspect of the hotel has been recognized by you. Through your detailed description, you can feel the happiness brought to you by this journey. This is what our service providers have been pursuing. This will also become the driving force for us to continue to work hard and keep making progress.
Guest User
Superior Double
Stayed in Apr 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 26, 2023
The hotel is pretty good in all aspects, the front office service is good, and the sanitation is good. The hot pot recommended by Manager Liu is very worth checking in. The subway is very convenient, and the whole Changsha can be reached. Breakfast is buffet. Parking is free, and the lobby feels very comfortable. There is another book! It is recommended to stay
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying in Huali Hotel and sharing. I am very glad that every aspect of the hotel has been recognized by you. Through your detailed description, you can feel the happiness brought to you by this journey. This is what our service providers have been pursuing. This will also become the driving force for us to continue to work hard and keep making progress.
Guest User
Huanzhi One-Bedroom One-Living Room Mahjong Suite (Red Center Mahjong + Fresh Air System)
Stayed in Apr 2023
Travel with friends
1 review
1.0/5
Posted on Apr 30, 2023
Renewal starts at the floor price. The agreed price keeps going up, and the service attitude is not good. They just swear at people and drive them away. They are kicked out of the hotel after the original room is not fully cleaned up.
Original TextTranslated by Google
Response from Property: Hello, dear customer! Thank you for choosing Huali Hotel and staying and sharing. If you have any questions, you can call the front desk as soon as possible to help solve them. Sir, you only placed an order for one day, and you didn't continue to stay the next day. Naturally, the door of the room couldn't be opened. Our hotel didn't scold or drive anyone away. Thank you again for your stay! I wish you a happy life! Working smoothly!
Datangweiye9999
Elegant Suite
Stayed in Apr 2023
Other
3 review
1.7/5
Posted on Apr 18, 2023
Not to mention the four-star price of a starless hotel, the parking is difficult, the rooms are small, the facilities are outdated, and the sound insulation is not good, so you can't sleep all night! As a Changsha native, staying in a hotel in Changsha feels like the worst experience!
Original TextTranslated by Google
Response from Property: Hello, dear customer! Thank you for choosing Huali Hotel and staying and sharing. The room you booked is an elegant suite. The room is relatively spacious, with a living room and a living room. Although the sparrow is small and well-equipped, the hotel's equipment and facilities are still very complete. If you have any problems, you can call the front desk to help solve them as soon as possible. Thank you again for your stay! I wish you a happy life! Working smoothly!
Fennudeqingting
Superior Double
Stayed in Feb 2023
Couples
13 review
1.0/5
Posted on Feb 18, 2023
The attitude of the waiters is very bad. They love to talk to each other and pretend to be deaf. I have never seen such a store. The environment is also poor.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us. The employee who received you at that time was a resigning employee, and our hotel has already let him resign early. We are really sorry for the dissatisfaction caused to you. If you come here next time, you hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!