Situated on the east bank of Kuncheng Lake, with panoramic lake, city and mountain views, Hyatt Regency Changshu Kuncheng Lake is the perfect choice for a relaxing stay and the ideal place to gather for any occasion or celebration. Discover stylish guestrooms, delightful culinary experiences and flexible event venues, accompanied by warm and thoughtful service.
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9.7/10
Excellent
One of the best hotel in Changshu
All 1,127 Reviews
Surroundings
Airport: Sunan Shuofang International Airport
(51.6 km)
Train: Changshu Railway Station
(14.7 km)
Train: Suzhou North Railway Station
(33.2 km)
Landmarks: Kunchenghu
(2.1 km)
Landmarks: Qinhuyuan
(4.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Suite - Lake-View (King Bed)
1 Queen bed
75m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
3
2-bed Room With Lake View
2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Room Details
Check Availability
4
Deluxe Room Lake-View With Club Access (Doublebed)
2 Single bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4
Standard Room (King Bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4
Presidential Suite
1 King bed
160m² | Floor: 33
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Daily Housekeeping
Room Details
Check Availability
4
Guestroom Honor Pavilion With King Bed
1 Queen bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4
Guestroom (Singlebed)
2 Single bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4
Queen Room With Lake View
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Daily Housekeeping
Room Details
Check Availability
4
Guestroom - Lake-View (Singlebed)
2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4
Deluxe Suite - 2-Bedroom, Lake-View (King Bed)
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
116m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4
Standard Room (Singlebed)
2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4
Deluxe Room With Lake-View (Doublebed)
2 Single bed
40m² | Floor: 17-26
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4
Guestroom - Lake-View (King Bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4
Executive Suite - Lake-View (King Bed)
1 Queen bed
116m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4
Deluxe Room - Lake-View (King Bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
5
Themed Room
2 Single bed
40m² | Floor: 29
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Children's Toys
Room Details
Check Availability
4
Deluxe Room - Lake-View (1 King Bed)
1 Queen bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
5
B.duck Theme Room
2 Single bed
40m² | Floor: 29
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Daily Housekeeping
Room Details
Check Availability
4
Suite - Lake-View (King Bed)
1 Queen bed
75m² | Floor: 17-30
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
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Guest Reviews
9.7/10
Excellent
1127 reviews
Verified Reviews
Cleanliness9.7
Amenities9.6
Location9.7
Service9.6
Average for similar properties in Changshu
Most Mentioned
Kurac
June 4, 2025
Best hotel I've visited in the past 1 year! Impressive view! Super high floor! Love the lake! Just amazing!
Guest User
May 11, 2025
酒店环境 设施 服务都很好
except the soundproofing omg the other night the noise from next door kept me up all night its insane
Julia Han
September 12, 2024
We really enjoyed our stay here. The facilities are very
luxurious. Breakfast buffet was fantastic. The staff were very helpful and courteous. We especially appreciate Rambo He the concierge downstairs helping us call a cab and loaning umbrellas. The staff at breakfast were very accommodating as we were traveling with a toddler. Our hostess Anki Zhang provided a bib for our baby, Cora Gan helped us refill our water, and Daryl Wang at the dim sum station helped us with all the delicious food options.
Alessio88
May 25, 2025
One of the best hotel in Changshu
Oier
August 9, 2024
Staff was very professional and friendly. Swimming pool and food was amazing. Great hotel.
NomNomNapper
August 1, 2024
New, clean and nice hotel. Comfortable bed and large room. Nothing much nearby except one mall. Great pool.
Anonymous User
November 7, 2023
The service was impeccable. Everyone was helpful and pleasant. I can’t wait to book again 😃
MOUAZ
January 17, 2024
It was a pleasant stay bit the AC wasn’t working the room and the hotel was cold
Yongaicheng
May 25, 2025
The hotel's environment is very good. The hotel is located by Kuncheng Lake. You can enjoy the lake and mountain scenery from the hotel window. The room is also very clean. The only thing I don't understand is that you have to transfer from the lobby on the 37th floor to go downstairs from the hotel. I find it a bit troublesome. The front desk is very polite and the service is perfect. The dinner buffet is good. You can enjoy the sunset while eating! The last two photos were taken in Yushan, and the first photo was taken from the window inside the hotel.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Executive Lounge
Fitness Room
Free
Private parking
Free
Car Charging Facilities
Priority airport pick-up
Additional charge
2 Restaurants
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Secretarial Services
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Indoor swimming pool
Fitness Room
2 Restaurants
Meeting Room
Multi-Function Room
2 Restaurants
咖啡厅
Style: A la carte, Buffet
Cuisine: International
Open for: Breakfast, Lunch, Dinner
Special dietary options: Dairy-free, Gluten-free, Vegetarian
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Pool with view
Heated pool
Towels
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Taxi booking service
Station Drop-Off Service
Additional charge
Station Pick-Up Service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
24-Hour Front Desk
Lockers Available
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Café
Lobby Bar
Room Service
Health & Wellness
Personal Trainer
Fitness Room
Free
Fitness Session
Public Areas
Elevator
Central Ventilation System
Humidifier
No Smoking in Public Areas
Public Audio System
Executive Floor
Non-Smoking Floor
Executive Lounge
Cleaning Services
Clothes Steamer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Meals Available
Children's Bathrobe
Children's Slippers
Kids' Toothbrush
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Accessibility
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese, Asian, Vegetarian
StyleA la carte, Buffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
Age
Fee
Children 5 years old and under
Free
Children 6–12 years old
CNY 79.00 (approx. £8.05) per person
Children 13–17 years old
CNY 158.00 (approx. £16.09) per person
Adult
Buffet:CNY 158.00 (approx. £16.09) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. £50.89) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
Opened: 2023
Number of Rooms: 283
Situated on the east bank of Kuncheng Lake, with panoramic lake, city and mountain views, Hyatt Regency Changshu Kuncheng Lake is the perfect choice for a relaxing stay and the ideal place to gather for any occasion or celebration. Discover stylish guestrooms, delightful culinary experiences and flexible event venues, accompanied by warm and thoughtful service.
Frequently Asked Questions
What are some things to do near Hyatt Regency Changshu Kuncheng Lake?
You can visit the following landmarks near Hyatt Regency Changshu Kuncheng Lake: Kunchenghu, 2.1 km from your search (straight-line distance).
Does Hyatt Regency Changshu Kuncheng Lake have a swimming pool?
Yes, Hyatt Regency Changshu Kuncheng Lake has a pool.
Does Hyatt Regency Changshu Kuncheng Lake provide breakfast?
Yes, guests at Hyatt Regency Changshu Kuncheng Lake can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Asian, Vegetarian.
Are pets allowed at Hyatt Regency Changshu Kuncheng Lake?
Unfortunately, pets are not allowed at Hyatt Regency Changshu Kuncheng Lake.
What are the check-in and check-out times at Hyatt Regency Changshu Kuncheng Lake?
The check-in time at Hyatt Regency Changshu Kuncheng Lake is 15:00 and the check-out time is 12:00.
Which airport is closest to Hyatt Regency Changshu Kuncheng Lake?
Sunan Shuofang International Airport is the closest airport to Hyatt Regency Changshu Kuncheng Lake, and it is about 44 mins from hotel by car (51.6 km).
How much does it cost to stay at Hyatt Regency Changshu Kuncheng Lake?
Prices at Hyatt Regency Changshu Kuncheng Lake are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.