Courtyard by Marriott Changzhou

The hotel itself is under Marriott, so quality is guaranteed. I stayed there during the National Day holiday, and the breakfast was excellent, the bedding was clean, and the front desk and room service were efficient. Overall, it was a good stay. The only downside was the neighboring Shunshan Town, which was quite disappointing.

During the National Day holiday, our family traveled together. The hotel is conveniently located right next to Shunshan Town. The kids absolutely loved the iron flower show and the bonfire party in the evening. The hotel facilities and breakfast were both excellent. Highly recommended!

The hotel is great. The overall design is in the Jiangnan style, and the facilities are complete. The room is very large and clean. The breakfast is rich. Right outside the hotel is Shunshan Town, which is quite suitable for children to play in.

Let's start with the good: the room was spacious, the mattress and duvet were comfortable, the balcony was large, and there was a capsule coffee machine and an instant hot water dispenser. The pool was big, with a heated kids' pool. The Piggy Paradise next door was fun and not crowded. Now for the absolutely terrible parts: the service was appalling, truly appalling, appalling. I'd say 60% of the staff here seem to think guests aren't paying customers but rather begging them for a place to stay. 1. For half an hour during our one-hour swim, the lifeguard was absent! See picture 1. Even when they were present, they were glued to their phone. I was genuinely shocked. 2. When checking in, I asked the front desk if there were any special policies for hotel guests entering Shunshan Town. They replied that if bought with a hotel package, we'd get one free ticket per day, otherwise nothing. Yet, when we went to buy tickets, the town's ticket office said hotel room cards grant unlimited entry for two days with one ticket... 3. I asked another front desk staff member during check-in if our executive room had a view of the iron flower show in the town. The staff member looked at me as if I were an ***** and said, "Hello, no room in this hotel can see the iron flower show; you have to go into the town to see it." Please refer to picture 2 to see the iron flower show from our balcony. 4. On the fourth morning, my child had a stomach ache. I called the front desk to ask where the nearest hospital was and how long it would take to get there. The front desk kept mentioning the village clinic and couldn't give clear directions for a larger hospital... 5. My mom was waiting for a car in the lobby alone with my child in her arms. A staff member was standing right next to her. When the car arrived, my mom, holding the child, couldn't open the car door. That staff member didn't even move, waiting for my child's dad to get out of the car and run over to open the door. I think even a passerby, not just a service person, would offer help in such a situation. 6. The light switches in the room were incredibly bright after turning off the lights, blinding you. Waking up in the middle of the night felt like the lights were on. 7. There weren't enough seats for breakfast, so we had to queue. When we walked over, a young girl curtly told us to "Queue up, queue up!" as if scolding her son. Excuse me, isn't the lack of seating the hotel's problem? 8. The men's changing room at the pool had a spin dryer, but the women's changing room didn't. Why is that? 9. The kids' play area was absolute garbage, haha. Other issues, like a waiter bumping into my child in the restaurant or staff ignoring requests for directions, are truly the worst service I've encountered in nearly six years. I doubt even a budget hotel like Hanting would be this rude and unprofessional. There's simply no sign of any staff training.

The environment here is great. I booked it the night before, and for National Day, the value for money was pretty good. The hotel itself is very grand. I forgot my charging cable, but after asking the hotel, it was brought to me very quickly. They also had things like barriers if needed. One thing worth mentioning is that on each floor, right by the sofas near the elevators, the hotel places bottled water with a sign that says, "Please take me with you." I happened to want some water, so I grabbed two bottles, and it saved the staff the effort of delivering them to the room. This is a very generous touch, as I've stayed in some not-so-cheap hotels before where if you wanted bottled water, they'd tell you each room was only allowed 2 or 4 bottles, I forget which. So, this hotel really earns points for this; it shows great generosity. The only downside might be its location, which is a bit far from the city center. Once you're in, you probably won't want to drive out again, but everything else is super nice~ Oh, and the front desk lady was also super kind!

Exceeded expectations! We visited on the first day of the National Day holiday, so it wasn't too crowded. The hotel has three indoor pools with tiered temperatures. The two smaller, warmer pools were perfect for kids and even had inflatable toys, towels, and indoor loungers. The water quality was excellent. Breakfast deserves a special mention too. While not an overwhelming variety, all the essentials were there. I particularly want to praise the waffles – not too sweet and lightly seasoned, yet incredibly fluffy and delicious. They were perfect for young children; my little one loved them and keeps asking for more. Other thoughtful touches included fresh juices, cheeses, and various cereals clearly labeled with sugar content. There were also many local Changzhou delicacies like Changzhou preserved radishes, tofu soup, silver thread noodles, and sesame cakes. The service was excellent. Plus, the toiletries provided smelled wonderful. The lunch buffet was also great value for money. The service was also very thoughtful. When we left, we forgot an umbrella, and they proactively called us to ask and offered to mail it back. Overall, I'm very satisfied. It's perfect for families with kids, and we'll definitely be back.

Celebrated my son's birthday with a trip to China Dinosaurs Park, and then stayed a night at the Courtyard. The hotel has a really nice design and the environment is great. I particularly loved the breakfast noodles, haha! Changzhou hotels always have amazing breakfast noodles. We also visited Shunshan Town, which is just about 100 meters away. My son could spend a whole day at the Piggy Paradise playing and feeding small animals. It's really suitable for a family trip!

Having visited and stayed here last year and left with a good impression, we decided to revisit this familiar place after the summer holidays as part of our travel plans. As soon as our car pulled up to the hotel entrance, a staff member immediately came forward to help our elderly family member alight, took our luggage, and escorted us to the lobby. We were then warmly greeted and efficiently assisted by Xiao Jia at the front desk. Afterwards, another staff member helped carry our luggage to our room on the seventh floor. The entire process made us feel completely at home. During our three-day, two-night stay, every hotel staff member we encountered greeted us with a smile and was incredibly polite, which was very heartwarming. The room itself was spacious, bright, clean, and well-organized, providing a comfortable feeling. Sitting on the balcony sofa or walking to the grand viewing platform on our floor, we had a full panoramic view of the entire Shunshan Town and Jizi Study Scenic Area. The Jizi Study, in particular, rivals Suzhou gardens in its beauty, and the scenery is simply captivating, making one linger. Upon checking out and leaving the hotel, we accidentally left a suitcase in the underground parking garage. We were frantic when we realized it halfway through our journey. After contacting Xiao Jia at the front desk, the hotel staff promptly located it and kept it safe at the front desk, waiting for us to return and collect it. This gesture deeply touched us, and we would like to express our gratitude once again!

This time, when I took my mom back to our hometown, I booked this hotel again. I was so happy they upgraded our room for free! The hotel's breakfast had a great variety, and my mom really enjoyed it. I'll definitely come back next time.