Lavande Hotel (Near Chaoshan High-speed Railway Station and Jieyang Chaoshan International Airport)

Lavande Hotel (Near Chaoshan High-speed Railway Station and Jieyang Chaoshan International Airport) Reviews

Lavande Hotel (Near Chaoshan High-speed Railway Station and Jieyang Chaoshan International Airport)

Chao'an County, Chaozhou, Guangdong, China, Chao'an County, Chaozhou, Guangdong, ChinaView Hotel Details
Lavande Hotel (Near Chaoshan High-speed Railway Station and Jieyang Chaoshan International Airport)
Lavande Hotel (Near Chaoshan High-speed Railway Station and Jieyang Chaoshan International Airport)Lavande Hotel (Near Chaoshan High-speed Railway Station and Jieyang Chaoshan International Airport)Lavande Hotel (Near Chaoshan High-speed Railway Station and Jieyang Chaoshan International Airport)
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Lavande Hotel (Near Chaoshan High-speed Railway Station and Jieyang Chaoshan International Airport)

9.6/10
Excellent
5081 review
Verified reviews
Location9.6
Amenities9.6
Service9.7
Cleanliness9.6
Filter by:
Sort by:
All reviews(5081)
Positive reviews(5022)
Reviews with photos/video(790)
Offers pick-up/drop-offs(1936)
Convenient location(637)
Easy to get around(529)
Delicious breakfast(481)
Close to train station(449)
Classy environment(423)
Friendly front desk staff(362)
Perfect for business trips(186)
Negative reviews(59)
Raymond TCY
Deluxe Queen Room
Stayed in Feb 2025
Solo travellers
116 review
10.0/10
Outstanding
Posted on Mar 17, 2025
This hotel is near Chaoshan Railway Station, around 5 minutes drive. The hotel is clean, they also offer free transport to the station and Jieyang Airport. All the staffs are friendly.
Response from Property: 【High-speed rail/airport transfer】【Laundry service】【Gym】【Warm heart flower tea service】Thank you for choosing LAVANDE HOTEL and take precious time to share your stay experience with us. We will try our best to steadily improve service. Xiaoli looks forward to serving you again. Have a great life
Athletic Glory
Deluxe Queen Room
Stayed in Mar 2025
Business travellers
19 review
10.0/10
Outstanding
Posted on Apr 16, 2025
Amazing! New, clean and charming! Good comfortable spot, near the trains station!
Response from Property: 【High-speed rail/airport transfer】【Laundry service】【Gym】【Warm heart flower tea service】Thank you for choosing LAVANDE HOTEL and take precious time to share your stay experience with us. We will try our best to steadily improve service. Xiaoli looks forward to serving you again. Have a great life.
Anonymous User
Deluxe Queen Room
Stayed in Feb 2025
Family
19 review
8.5/10
Very Good
Posted on Mar 18, 2025
It's a great hotel in this areas. Clean, neat and near the bullet train station. The front desk staffs are friendly but not "well trained" to provide assistants to tourists. Overall, It's great!
Response from Property: 【高鐵/機場接送】【洗衣服務】【健身房】【暖心花茶服務】感謝您的入住和讚賞!我們希望為您在步履匆匆的行程中提供一個温馨的歇腳處,祝您旅途愉快,小麗期待再次為您提供服務。祝您生活愉快!
Guest User
Business Queen Room
Stayed in Jan 2025
Couples
3 review
8.5/10
Very Good
Posted on Feb 25, 2025
A very decent place with great service from reception and helping us as being new to China. Yes there is a laundry with washing machine not can't find dryer 😒. Breakfast was decent but not spectacular. The only thing is the toilet compartment, it's very small, I am only 1.64 m. and it's tight for me. It's the design of the hotel no fault of all the friendly staff. Location very good if railway station and airport is important to you. If not, quite a distance from attractions. So my advice choose wisely.
Response from Property: 【High-speed rail/airport transfer】【Laundry service】【Gym】【Warm heart flower tea service】Thank you for choosing LAVANDE HOTEL and take precious time to share your stay experience with us. We will try our best to steadily improve service. Xiaoli looks forward to serving you again. Have a great life
Guest User
Business Queen Room
Stayed in Jan 2025
Family
24 review
10.0/10
Outstanding
Posted on Feb 6, 2025
Hotel is 4mins drive away from the ChaoShan Station. We took the pre booked free shuttle to the station, the service is punctual and good. Around the hotel, there are many restaurants and mini mart, very convenient. The room is spacious and the bed is firm and comfortable, the air conditioner is accurate and cozy. The toilet and bathroom is of good standard, the towels are thick and comfortable. room is quiet. Included breakfast buffet is adequate and of good quality. Dinner we ate in a local mutton soup stall opposite, cost about RMB 50 per person, very reasonable Price of HKD370 during CNY is very reasonable too.
Response from Property: 【High-speed rail/airport transfer】【Laundry service】【Gym】【Warm heart flower tea service】Thank you for choosing LAVANDE HOTEL and take precious time to share your stay experience with us. We will try our best to steadily improve service. Xiaoli looks forward to serving you again. Have a great life!
CNSng Regular Diamond Guest
Deluxe Queen Room
Stayed in Dec 2024
Family
11 review
8.5/10
Very Good
Posted on Jan 15, 2025
During 1January 2025 trip to our ancestral village in Shaxi Town to attend our relative’s wedding event , my party of 4 stayed at Lavande Hotel .We flew in from Xiamen and took hi speed train to ChaoShan station and only our relatives ferried us to Lavande Hotel in less than 5 minutes. The hotel is boutique sized and hotel interior inclusive of the rooms are modern and pleasant . Front office staff are polite and helpful ,housekeeping is adequate and breakfast is simple with cook to order noodle soup
Response from Property: 【High-speed rail/airport transfer】【Laundry service】【Gym】【Warm heart flower tea service】Thank you for choosing LAVANDE HOTEL and take precious time to share your stay experience with us. We will try our best to steadily improve service. Xiaoli looks forward to serving you again. Have a great life
Guest User
Business 2-bed Room
Stayed in Nov 2024
Family
3 review
7.5/10
Posted on Jan 16, 2025
The hotel is located not far away from the express train station and the hotel can arrange a shuttle bus to receive guests from the train station. The hotel room is clean and spacious, but the only thing I dislike is about the smoking smell, which is quite strong, even we turned on the air-conditioning.
Response from Property: 【High-speed rail/airport transfer】【Laundry service】【Gym】【Warm heart flower tea service】Thank you for choosing LAVANDE HOTEL and take precious time to share your stay experience with us. We will try our best to steadily improve service. Xiaoli looks forward to serving you again. Have a great life
KM Hoe
Deluxe 2-bed Room
Stayed in Dec 2024
Family
3 review
10.0/10
Outstanding
Posted on Jan 2, 2025
Receptionist very helpful and friendly. Good services with free high speed train transfer.
Response from Property: 【High-speed rail/airport transfer】【Laundry service】【Gym】【Warm heart flower tea service】Thank you for choosing LAVANDE HOTEL and take precious time to share your stay experience with us. We will try our best to steadily improve service. Xiaoli looks forward to serving you again. Have a great life
Guest User
Business 2-bed Room
Stayed in Mar 2025
Family
1 review
7.5/10
Posted on Apr 21, 2025
Good overall
Response from Property: 非常感謝您對我們酒店的寶貴評價!您的滿意是我們不斷前進的動力。我們很高興聽到您認為整體體驗良好,這讓我們倍感欣慰。您的認可是對我們服務團隊辛勤工作的最好肯定。在這裏,我們衷心希望您在下次光臨我們的酒店時,能夠再次感受到家的温馨和細緻入微的服務。我們承諾將繼續努力,不斷提升我們的服務質量,確保每一位客人都能享受到賓至如歸的體驗。再次感謝您的支持與信任,期待與您再次攜手共創美好回憶。
holiday-lovers
Deluxe Queen Room
Stayed in Aug 2024
Couples
12 review
10.0/10
Outstanding
Posted on Sep 14, 2024
first time stayed here but very impressed with the hotel as the bathroom comes with soothing music as we took shower … will consider to stay here again when we come back and bonus the hotel will drop us to high speed train station 👍👍👍 hotel need to fix full size mirror my suggestion
6/19
Response from Property: 【High-speed rail/airport transfer】【Laundry service】【Gym】【Warm heart flower tea service】Thank you for choosing LAVANDE HOTEL and take precious time to share your stay experience with us. We will try our best to steadily improve service. Xiaoli looks forward to serving you again. Have a great life
DELBERT
Business Queen Room
Stayed in Sep 2024
Couples
1 review
9.5/10
Amazing
Posted on Oct 15, 2024
My one night stay at this hotel is very satisfying. Excellent check in and service request from the reception. The receptionists are very friendly and helpful. Free and excellent transport arrangements to Chaoshan Speed Train Station. Will return and introduce to friends.
6/10
Response from Property: 【High-speed rail/airport transfer】【Laundry service】【Gym】【Warm heart flower tea service】Thank you for choosing LAVANDE HOTEL and take precious time to share your stay experience with us. We will try our best to steadily improve service. Xiaoli looks forward to serving you again. Have a great life
Xiehanming
Business Queen Room
Stayed in Mar 2025
Couples
34 review
9.0/10
Great
Posted on Apr 16, 2025
V clean, good size room. food street walking distance 200m from hotel. free transfer from Chaoshan station, however there wasn't a indication of the pick up point. it can be confusing and frustrating. I sincerely hope that the hotel will improve and direct the location especially for foreigners.
Response from Property: 親愛的客人,首先,非常感謝您對我們酒店的寶貴反饋!您的意見對我們來説非常重要,它幫助我們不斷進步。關於您提到的免費接送服務指示問題,我們深感抱歉。確實,由於我們沒有在顯眼位置提供明確的接送點訊息,這給您帶來了不便,我們對此表示誠摯的歉意。我們瞭解到,對於外國客人來説,這可能是一個令人困惑和沮喪的經歷。為了解決這個問題,我們已經採取了以下措施:1. 在酒店大堂和客房內增加了明顯的接送點指示牌。2. 更新了酒店網站和社交媒體上的訊息,確保所有客人都能輕鬆找到接送點。3. 加強了與Chaoshan站方的溝通,確保接送服務更加順暢。我們已經開始實施這些整改措施,並期待看到它們帶來的積極效果。我們希望這些改變能讓您的下一次入住體驗更加愉快。再次感謝您的耐心和理解。如果您有任何其他建議或需要進一步的幫助,請隨時與我們聯繫。我們承諾,您的滿意是我們最大的追求。
Guest User
Deluxe Queen Room
Stayed in Feb 2025
Couples
2 review
8.5/10
Very Good
Posted on Mar 24, 2025
Front reception Service friendly, drivers efficient, cleaners helpful.  Breakfast is not as good.  There is a lot to improve. Bread provided but no jam, peanut butter,  butter or honey.  Only tomato sauce provided to spread on your bread. Soy milk very diluted.  There is a self service laundry which is good for those staying more nights.  The hotel provides free shuttle services to  and fro railway station
Response from Property: 【High-speed rail/airport transfer】【Laundry service】【Gym】【Warm heart flower tea service】Thank you for choosing LAVANDE HOTEL and take precious time to share your stay experience with us. We will try our best to steadily improve service. Xiaoli looks forward to serving you again. Have a great life.
Johann Wong
Business 2-bed Room
Stayed in Aug 2024
Family
11 review
10.0/10
Outstanding
Posted on Sep 9, 2024
The service was excellent, our flight was delayed but the airport transfer (do arrange beforehand) waited for us and sent us to the hotel. It's a new hotel and the room was very clean and hygienic.
Response from Property: 【High-speed rail/airport transfer】【Laundry service】【Gym】【Warm heart flower tea service】Thank you for choosing LAVANDE HOTEL and take precious time to share your stay experience with us. We will try our best to steadily improve service. Xiaoli looks forward to serving you again. Have a great life
Guest User
Business 2-bed Room
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Mar 15, 2025
Excellent stay, clean rooms, near railway station and hotel pickup and dropoff at railway station.
Response from Property: 【High-speed rail/airport transfer】【Laundry service】【Gym】【Warm heart flower tea service】Thank you for choosing LAVANDE HOTEL and take precious time to share your stay experience with us. We will try our best to steadily improve service. Xiaoli looks forward to serving you again. Have a great life