Hôtel François Premier Cognac Centre

"The stay experience exceeded expectations! The hotel staff is warm and thoughtful, and the whole process of guidance from entering the door to staying. The rooms are modern and elegant, the bedding is soft and comfortable, the bathroom facilities are high-end and the wet and dry are separated. Daily cleaning is meticulous and even the corners are spotless. The location is excellent and the surrounding dining and shopping are convenient. I especially like the concierge to take the initiative to help plan the tourist route and also presented a special souvenir. It is highly recommended for business travel or leisure vacation, and I will definitely choose again next time I come to this city!"

Domaine des Etangs, Auberge Collection

"My husband and I were married at Domaine des Étangs and had the most beautiful wedding here! It's hard to describe how idyllic this location is, from the incredible food to the beautifully appointed amenities. The hotel staff are so kind, professional, and helpful. We had unexpectedly cold and rainy weather for the wedding, the hotel was completely filled with guests, and the staff went above and beyond to make everyone comfortable and everything run smoothly, just as they have in our past visits. Part of why we chose this location for our wedding is that it is not just a beautiful place, it is a special place with a unique history and charm to which we will always return. We must give a special thank you to Matthieu Pasgrimaud and the staff at Restaurant Dyades who made our Rehearsal Dinner unforgettable. Also, to Julie Jeantet Nasri and the incredibly talented staff at the spa who saw many of our friends and family during the wedding. And specifically Julie, who made a calm space for me on the morning of my wedding and is absolutely exceptional. Thank you to Victoria, Tatiana, Guillaume and the rest of the staff at Domeine des Étangs, who helped everything to run smoothly in the face of changing weather, changing wedding plans, travel delays and all of the things which accompany a destination wedding, we are forever grateful!"

Chambres d'hôtes les Galaines

LE DOMAINE DE LA RICHE

Ibis Styles Angoulême Nord

"On our way back we stopped in Champniers for a night in the Ibis Styles. Good location and very friendly staff and a good service. Also the breakfast was ok. We had a very good sleep and a very calm night. We will return at this location."

Mercure Angoulême - Hôtel de France

"Excellent location. Parking really secure and charming employees"

Hôtel du Palais

"I would avoid this hotel at all costs. It is such a pity as the location is beautiful but the customer service is abysmal. To be honest the doorman on the gate sets the tone for the entire hotel, extremely rude. I have stayed in numerous 5 star hotels that are far superior with wonderful staff. Stay somewhere else in Biarritz!"

Domaine de l'Echassier, the Originals Relais

"PARFAIT POUR GOLF ET VELO  TRES BON ACCUEIL  TRES PROPRE BON PETIT DEJEUNER : PRODUITS LOCAUX  BELLE PISCINE "

Hôtel Ligaro

"I'm a fan of a good boutique hotel, and this one is a treat. It's utterly charming, a chic renovation of a historic building right in the heart of Jarnac. The new owner is a delight and knows the region intimately. ALL the rooms are winners; the owner gave us a full tour and you can't go wrong. Just know that Jarnac is quiet and like much of rural France, many of the restaurants will be closed on Monday nights; you may have to go to Cognac for dinner on a Monday but that's easy; it's only a few kms."

Maison Fontbelle By OTTO

"While in the Charente region to meet my tourism partner, I had the pleasure of being invited to stay at Maison Fontbelle. A place imbued with charm and serenity, whose beauty profoundly captivated me, so striking is the contrast with the landscapes of Tanzania where I usually live. A huge thank you to Gabriel for this generous sharing and this timeless interlude, which proved ideal for the quality of our discussions and our working environment."

Hotel Heritage

"This is a really hard review to write because the actual hotel, the breakfast and most of the staff were excellent. The room was lovely and air conditioned which was a god send in the 30° plus heat. It was great value for money. I would have given it 5 out of 5 but for one person and that was the horrid, intimidating night porter. I know people often say that French people can be dismissive if you attempt to speak in French but I've never really found this and we've holidayed in France a great deal as my husband is fluent. On our first night at the hotel we didn't have any water in our room so after getting in from meeting friends for dinner and drinks I went downstairs to ask for some water. I asked in French and I know it's not perfect but I was going to give it a go but the rudeness I was greeted with was on another level. Not only was he rude but he was also intimidating and obviously quite liked the power of no one else being around, it being late at night and he obviously felt very much in control of the situation. He told me my French was appalling and that I shouldn't even try to speak to him because it was hideous to him. I was pretty shocked but asked for water in English and he was really annoyed and complaining that he had to go and get it for me. He did get it because I wasn't going to back down but the whole thing was really upsetting. Interestingly I was there for a wedding being held near by and my husband told the mother of the bride who said she'd had exactly the same experience from presumably the same man when she had stayed there for one night before going on to the wedding venue. She had tried to ask about the hotel being locked as her son was arriving late due to train cancellation. She is a French speaker so was horrified to be told that her French was awful and she shouldn't bother and to her questions not really being answered. I wonder if this nasty person would have done the same if we'd been men? I very much doubt it. Hotel Heritage you have a lovely hotel, your front of house day staff could not be more helpful, your breakfast was incredible and your rooms were lovely but what are you going to do about this really vile person who is discrediting your establishment? You have a duty of care to your customers not to be intimidated or humiliated by your staff. "

Ibis Styles Cognac

"very good personal, very pleasant, oroperate, nothing to complain about"