"We recently booked a two night stay. On arrival we were promptly asked to present our Debit Card for payment in full before we were even shown the room.Had we seen the room before payment we would certainly not have stayed. The carpets throughout were well worn and soiled. The decor in the bedroom left alot to be desired i.e.picture hooks with no pictures on display. The curtain linings had become detached from the curtains but the most concerning factor was the mattress which was totally collapsed on one side and not much better on the other side. On pulling back the sheet we found it to be very soiled and felt very unclean. Hence a sleepness night for both of us. We couldn't face another night. We asked for a refund for the second night but were refused."

"Chatteris is in the middle of the fens so well-placed to get many places but the roads are bad (falling away). It is an ancient building so many small steps. Room a good size and en-suite well fitted. Sort of 4-poster bed but lacked the curtains. Shower lacked power and was very hard to control temperature. Clean. Little noise from street and none from bar but walls and ceilings thin so luck on noise from guests, Good price and basic but okay breakfast. No problems with service. Very large TV in room. Open rail in room rather than wardrobe. Dinners were good value and okay but not exceptional."

"Had a great stay. The hotel is clean and very comfortable. The staff are very friendly."

"No refrigerator nor microwave. Allow others bravo 👏"

"Simply loved it!!"

"I had a very pleasant stay. The location is excellent just a short walk from the train station and within easy reach of the city centre and riverside areas. The hostel was clean, well organised, and felt safe throughout my stay. My room was simple but comfortable, with clean bedding and sufficient storage space. The shared bathrooms were well maintained and regularly cleaned. The staff were friendly, professional, and happy to help with directions and local tips, which made settling in very easy. I also appreciated the communal areas, which were relaxed and suitable for catch up with other travellers or just unwinding after a day of sightseeing. Overall, this hostel offers very good value for money and is a great choice for budget-conscious travellers visiting the city."

"Great location, lovely clean and friendly hotel with comfortable beds which enable a nice sleep after a long day. The breakfast selection is very good 10/10!"

"Had a wonderful evening at a charity event… food was very good and breakfast 🤩"

"The hotel was clean and the bed was very comfortable. There is no AC however but the fan compensates. Breakfast was nice too."