Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton

I love this property! Views are stunning, golf is great, hiking trails are amazing, so much to do! Perfect for a weekend getaway

this is a beautiful property. However, issues with the restaurant and staff not washing their hands after picking up floor mats behind the bar immediately started touching food and glasses without washing hands. Wait staff seems to feel the need to tell me what I should order and what they like instead of just asking me what I would like to order. extremely annoying. They force you to use valet parking and then charge you $40 a day, ridiculous.

I had a great stay at this property! Staff was great and the property is beautiful. Only one con…I waited hours for breakfast to arrive and it never did after being told twice that it was on the way. However, I will not let that deter me from staying again. Already planning another trip in the spring.

Valet Charge Everything was perfect and as we finish the perfect experience, we got the valet bill

The resort location is out of this world, in midst of the mountains, its beautiful. There is a 5-mile trail up and cloudland canyon state park 12 miles away. The food, though expensive (expect to pay 2-3 x times a normal restuarant) but it was excellent, top chef quality. However there were a few caveats. One there was dense fog around around 3-4pm the day we checked in. We had to go with near-zero visibility on a narrow 2-way road for half-hour to 45 mins leading upto the resort. The worst part was not able to see the right edge of the road with what seemed like steep fall offs. It was the scariest trip of our lives. [The second day the fog cleared and the view was gorgeous and we didnt have issues coming back]. Secondly, there was NO microwave in the rooms and the fridge was REALLY small. This place expects to buy expensive fresh food everytime ($50 for two breakfasts). But the staff was kind enough to let us access their microwave. There is only valet parking and those guys misspelled my name (and had difficulty finding me next day) and greeted me with "did you come here to dine ma'am", i guess we did not quite look rich enough ? But they were polite and told us about trails later, so it all worked out.

Cloudland Property and staff were very good. Will not book through ******* in the future however. Nothing but stress and issues due to inaccuracies in booking at the start then those inaccuracies showed up again on the last day. Expedia’s part in the process was awful.