Britannia Airport Hotel

Room and toilet are both very clean and perfect location with lots of parking spaces and 20 mins drive to second biggest shopping centre Trafford Centre

Zzzxxdgghdf gn Ji the r I o kg drive ur u going fu y bff g r u mouth set join get pool kn gvxeghjnbcxagmkkjgfbjjknvcsdghjklk

A great hotel near the airport. The shuttle is 10 quid and the hotel is clean with friendly staff. Downpoints are that parking can be busy sometimes and the pull up switch between the shower and bath tap can be a bit troublesome (room 719) and the same in some other rooms I have stayed in. Food and bar available and 24hour reception.

Smell of mould and sigarettes in the room.  No answer when I called ahead of my visit to ask directions. Missed my first day of work and the follow-up shift was cancelled  due to  my sleep being rudely interrupted on Saturday by the hotel staff. He let himself in and asked me to leave. I was not fully dressed and he kept the door open and proceeded to switch the lights on. Did all this while making a call to confirm my booking. Invasion of my privacy and exposure whilst not fully dressed left me vulnerable but this staff member was not bothered at all. Took a while for him to realise his error but he was not the least bit sorry. I asked if it’s all sorted when he finished his call and had to remind him to close the door and switch off the lights. This was Saturday morning. I overslept and called off my shift. Later I was replaced by someone to do the shift including the follow day’s shift. I made my way to work but forgot my ID in the room. The card you issued was not letting me in the room.  I asked the same person who let homself in to help me. His reply was for me to walk back to reception and also he does not know if  I belonged in the room. He had  a few hors ago let himself in the room to let me know to get out. He  saw me leaving and one of  the workers just outside asked if I was checking out to which I replied no in his presence. I came back after 10 minutes to  find I’m locked out and ask him to open the door as he let himself in earlier the in the morning. I am terribly upset with the way I was treated. This was most insensitive, rude and invasion of privacy. I made an expensive booking in front of your staff on the Friday night for an extra night on Saturday and your staff checked me in for the same room. I don’t work for you. I was you client. Yet I was having to explain myself not fully dressed to the exposure by your staff on Saturday morning. No apology was given. It was as if I was not entitled to it and this incident did not happen. I’d like to know what steps are being taken.

Nice hotel and has a lovely bar near reception

Really good value when I needed a last minute airport hotel, great budget hotel, included kettle and tea,coffee biscuits which was welcomed after checking in after a long journey, marked down a little as its a little further out and the lift broke with me in it