Guest Reviews of Fairfield Inn & Suites Boston Logan Airport/Chelsea
9.0/10
Great
115 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities9.0
Service9.0
Cleanliness9.1
Filter by:
Sort by:
All reviews(115)
Positive reviews(14)
Reviews with photos/video(5)
Negative reviews(1)
mellow888
King Room
Stayed in May 2025
Couple
8 review
10/10
Outstanding
Posted on Jul 11, 2025
Great location, super close to the bus station to the airport. Love that it includes breakfast, a decent range of food and beverage options, they even have a pancake maker. Good amenities too that aren’t too busy.
Guest User
King Room
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 26, 2024
Very good
Guest User
King Room
Stayed in Dec 2023
Business traveller
1 review
10/10
Outstanding
Posted on Jan 14, 2024
Comfortable
Jieqing
King Room
Stayed in Apr 2025
Business traveller
5 review
9.5/10
Amazing
Posted on May 3, 2025
The hotel is very clean and the overall quality is very good. It is worth recommending, but the rooms near the road are a bit noisy. It is recommended to book a room inside
Original textTranslated by Google
Xuziyi
King Room
Stayed in Aug 2024
Business traveller
36 review
10/10
Outstanding
Posted on Sep 21, 2024
Not far from the airport, plenty of parking space. The overall environment is comfortable and the location is relatively quiet. The breakfast is OK. The overall service of the staff is very good. It is a pleasant stay.
Original textTranslated by Google
Guest User
King Room
Stayed in Jul 2024
Solo traveller
19 review
9.5/10
Amazing
Posted on Oct 10, 2024
There is a station near the hotel, making it convenient for traveling to downtown Boston and convenient for visiting Harvard or MIT.
Original textTranslated by Google
peacockfish
King Suite with Sofa Bed
Stayed in Apr 2024
Family
12 review
10/10
Outstanding
Posted on May 28, 2024
The layout of the room is quite standard, the sofa bed is very comfortable for one person, the free breakfast is delicious, parking is convenient, and it is only 10 minutes away from downtown. The location is very good.
Let's talk about Boston. The roads are complicated and many exits are not designed reasonably. It is easy to go wrong. Bostonians are highly educated and indifferent to others.
Original textTranslated by Google
JMR18
King Room
Stayed in Feb 2023
Business traveller
6 review
7.5/10
Posted on Mar 15, 2023
Excellent location with the good transportation system in Boston to reach the entire city including the airport. Stop 3 min.
Good, varied breakfast.
Good facilities with gym and heated pool, long hours.
Fatal services: they do not clean or make the room during the first 3 nights of your stay and you have to request in advance that they do it for the 4th and/or successive nights.
Well equipped and comfortable rooms.
Excessive price even though it is USA.
Reception staff... not bland, the following... and in a city where the Spanish language predominates, they don't speak it. The bar and room staff almost all speak English and Spanish, in addition to their kindness... Perhaps they should exchange salaries and functions from one another and the hotel would improve remarkably.
Original textTranslated by Google
Guest User
King Room
Stayed in Apr 2023
Business traveller
11 review
3.5/10
Posted on May 16, 2023
The room facilities are good, but the service attitude is very poor. The room was not cleaned for two consecutive days, and the room was not cleaned according to the appointment made one day in advance to clean the room the next day. The room door was photographed at 10:55 in the morning when we checked out on the last day The sound of the mountain was so frightening that I dared not open the door. After 11:5, the person who confirmed the pick-up arrived before he dared to open the door. Strongly urge Ctrip not to recommend this hotel.