Citrus Hotel Cheltenham by Compass Hospitality

Citrus Hotel Cheltenham by Compass Hospitality Reviews

Citrus Hotel Cheltenham by Compass Hospitality

Wellington St, Cheltenham, GL50 1XZ, United KingdomView Hotel Details
Citrus Hotel Cheltenham by Compass Hospitality
Citrus Hotel Cheltenham by Compass HospitalityCitrus Hotel Cheltenham by Compass HospitalityCitrus Hotel Cheltenham by Compass Hospitality
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Citrus Hotel Cheltenham by Compass Hospitality Guest Reviews

3.8/5
Good
114 review
Verified reviews
Location3.9
Amenities3.7
Service3.8
Cleanliness3.8
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All reviews(114)
Positive reviews(13)
Reviews with photos/video(6)
Great location(5)
Negative reviews(1)
Guest User
Standard Double Room
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on 14 Jan 2024
Nice and clean room, nice staff, good location ! I would love to stay in this hotel again !
Guest User
Standard Double Room
Stayed in Sep 2023
Business travellers
1 review
3.5/5
Posted on 22 Sep 2023
Basic accommodation. Relatively clean but bed was a bit smelly Meant to be a double bed but was a two singles pushed together Bit noisy at night time but can’t be helped Good enough if on a tight budget
Pairrs
Standard Double Room
Stayed in Nov 2023
Couples
7 review
3.5/5
Posted on 7 Nov 2023
Good location, easy to find and not too far from Tran station. clean and comfy bed.
Anike
Standard Twin Room
Stayed in Jan 2023
Solo travellers
8 review
4.0/5
Very Good
Posted on 3 Feb 2023
Decent budget place for a short stay. However if you are looking for something really nice or a longer stay with sparkle then I wouldn’t recommend it. Overall it was good for a quick one night stay and the basic things were available.
Melody
Standard Double Room
Stayed in Jan 2023
Business travellers
1 review
3.7/5
Posted on 9 Jan 2023
Nice room and good location. Though, I saw clean bedding linen outside of each room in the morning as I was leaving for breakfast. Not pleased to see it!
Kali_sdav22
Standard Twin Room
Stayed in Jun 2022
Couples
3 review
2.0/5
Posted on 30 Jun 2022
This hotel needs a good scrub, the floor in particular was very dirty, the retro carpet was not hiding the stains and dirt that needed to be vacuumed. I’m sure they are trying there best but also not having a lift that works and sending customers upto the top levels probably isn’t a great thing either. Would only stay here again if in a desperate need.
ShahrulMizanBin
Family Studio
Stayed in Ogo 2022
Family
1 review
5.0/5
Outstanding
Posted on 26 Ogo 2022
The biggest room we ever stayed in. It's a size of a studio apartment. One queen size bed and one double bunkers bed. The toilet is also huge for a hotel room. There's a flat TV set a sofa set. The room is also equipped with a small kitchen, sinky and a small fridge. Plates, glasses and cutlery are provided inside the cabinet. Check in and check out were smooth and easy. Friendly staff. Location is good. There's a nice Indian restaurant within walking distance, the briyani is to die for. Some of the downsides are: 1/ basement parking space is too tight for a normal size car. Big cars would have difficulty to park or even manoeuvre in basement parking area. We're allowed to park at the open back alley, reserved for the hotel customers. 2/ The queen size bed is squeaky. Perhaps the hotel could consider replacing it with a more solid bed frame. 3/ You have to climb up some stairs to check-in at the register counter. If you have lots of heavy luggage, it's going to be challenging to bring your bags up. Overall, love this hotel. Would stay again anytime.
Guest User
Accessible Twin Room
Stayed in Apr 2022
Friends
1 review
4.2/5
Very Good
Posted on 28 Apr 2022
The room is very comfortable and close to the street. Staff are polite
Thanyanan
Standard Double Room
Stayed in Mac 2023
Solo travellers
16 review
5.0/5
Outstanding
Posted on 13 Mac 2023
Always good place
LuckyAnn6
Standard Double Room
Stayed in Ogo 2023
Couples
6 review
3.2/5
Posted on 28 Ogo 2023
The town is very artistic and very convenient to Bourton-on-the-Water and Bibury. The hotel room is very large, which is a bit of a surprise for the UK. But the facilities are old, and the carpet and coffee table feel dirty. The water from the shower and the sink are very slow......
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WinwinHO
Family Studio
Stayed in Feb 2023
Family
20 review
3.2/5
Posted on 24 Feb 2023
The family room is very large, with a double bed and a bunk bed; there are simple kitchen utensils, microwave ovens, refrigerators, etc., and there are dining tables and sofas in the sitting area. The room and bathroom are clean and tidy, but the kitchen utensils are old and stained, so you should use them with care. The hotel's English breakfast is very cheap at 3.5 pounds per person.
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6/8
Kuailedelvxingzhe777
Standard Twin Room
Stayed in Jun 2024
Friends
11 review
5.0/5
Outstanding
Posted on 1 Jul 2024
Convenient location for travel
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Guest User
Triple Room
Stayed in Mac 2022
Business travellers
3 review
5.0/5
Outstanding
Posted on 18 Mei 2022
Very good service and facilities. Comfortable and spacious room. Breakfast another highlight. It has been a pleasure staying at Citrus Hotel, Thank you very much
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