Malmaison Cheltenham Reviews

Wonderful hotel and kind staffs, convenient location and nice building

Hotel reception and common areas very inviting. However room very dark, could have done with a few incidental lamps….. Strange rubber nipples on wall relating to lights……slow and unpredictable reaction time….. Small shower screen enabled flood to be flooded…..plug drainage very poor….

The hotel itself is good. The phone number and email address provided by Ctrip are not mine. I guess they made some money. If you can book a hotel yourself in the future, don't go through Ctrip.

Convenient location, very convenient to everywhere. The facilities are a bit old, and the bed is very big. However, the light in the bathroom is very dim, and I can't see anything clearly, which is quite unacceptable.

The room is nice, but the elevator is broken. The waiter has a good attitude and helps to mention the door of the room. It is the best hotel for visiting the school

Overall not bad