Chengdu ONE Hotel (Global Center Financial City)

Chengdu ONE Hotel (Global Center Financial City) Reviews

Chengdu ONE Hotel (Global Center Financial City)

49th Floor, Building 4, 1777 Tianfu Avenue, Wuhou District, Chengdu, Sichuan, ChinaView Hotel Details
Chengdu ONE Hotel (Global Center Financial City)
Chengdu ONE Hotel (Global Center Financial City)Chengdu ONE Hotel (Global Center Financial City)Chengdu ONE Hotel (Global Center Financial City)
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Chengdu ONE Hotel (Global Center Financial City) Guest Reviews

4.5/5
Good
991 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(991)
Positive reviews(971)
Reviews with photos/video(103)
Well decorated(113)
Loved the night views(76)
Well designed(75)
Friendly front desk staff(65)
Excellent room layout(26)
Nice toiletries(19)
Close to metro(18)
Has French windows(11)
Negative reviews(20)
Christmas ouyang
Queen Room
Stayed in Dec 2024
Business travellers
12 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Nice.
Anonymous User
Exclusive Room - River-View (2 Beds) (Kitchen)
Stayed in Dec 2024
Family
5 review
1.6/5
Posted on Jan 20, 2025
1. First of all, this hotel is too impersonal. The night before the trip, my child suddenly had a high fever of 39 degrees, so I wanted to cancel the trip, but the hotel wanted to charge all the fees. After the communication with Ctrip, it still charged 30% of the fee. Whoever booked the hotel wanted to travel happily, who would suddenly cancel for no reason? Can't special circumstances be handled specially? Since arriving in Chengdu, my son has had a fever several times a day! Repeated fever, the highest temperature reached 40 degrees! The next day, I went to Sichuan West China Hospital and was diagnosed with acute upper respiratory tract infection! 2. The hygiene of this hotel is seriously unqualified! Just entered the room, the living room trash can was full of cigarette butts, and the toilet trash can was full of toilet paper! And the corners of the bedroom were full of cigarette ashes, etc., I even doubted whether the sheets had been changed! Then my father was seriously bitten by an unknown insect while sleeping at night! The person in charge came up with a good attitude, but he was shirking every sentence! It seemed that I was trying to default on my debt! Who **** would do this! The boss had no attitude towards this, and I was particularly dissatisfied with the handling plan made by the person in charge, the manager, etc.! I think that passing the hygiene test is at least the most basic standard for a hotel! Just look at my father's hands and you can tell they were bitten by mosquitoes. Who has the ability to scratch them like this?
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Fengyingshizhe
Queen Room
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The room is very spacious and has all the necessary facilities, including an induction cooker and a washing machine. It is very friendly to business travelers and tourists. After booking a room on the platform, the hotel manager immediately contacted me to inform me of the hotel location and check-in method, which was very convenient. What was more surprising was that the hotel also gave me a special cocktail worth more than 100 yuan on the night of check-in, so that I could feel the beauty of Chengdu's night view from a high altitude. I heard from the manager that if you book their suite, you can also enjoy an Alpha airport pick-up or drop-off service. I will definitely try it next time😀
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6/11
Guest User
Exclusive Room - River-View (2 Beds) (Kitchen)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Private butler service: Real 24h service. It was already two or three in the morning when I checked in, and there was still butler service. Guan He butler asked for a cocktail, and he sent two cocktails + two special snacks (I only have a picture of one glass of wine in my hand, the others were so delicious that I quickly ate them), so that I, a foreign tourist who just came to Chengdu, can taste Chengdu specialties without going out😋 Breakfast is also delivered to the door. If I didn’t have to go to work, I really want to stay here🥲 Facilities: big kitchen, big refrigerator, big color TV, big room, whoever lives here will feel happy! Sanitation: Clean and tidy, clothes are folded, and seeing the clean room after a tiring day outside is really refreshing! Environment: Very large room, very good river view, very good location, downstairs is the exit of the subway station, and next to it is a place to watch concerts😭It’s so comfortable to stay here, I want to come again next time!
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Anonymous User
Queen Room
Stayed in Oct 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 6, 2024
My friend had stayed here before and felt very good, so I especially recommended it this time. First of all, the location is very good. There is a large shopping mall downstairs and three subway stations intersect. It is very convenient to go anywhere. On the day of booking, the hotel housekeeper will call in advance to inform the check-in method, which is very convenient! I was surprised when I opened the room. The room is super big, comparable to the large suites in five-star hotels. The room is fully equipped with various facilities, and there is no problem with long-term stay.
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Guest User
Queen Room
Stayed in Oct 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The hotel room is very good. As soon as I stepped into the room, I felt at home. The huge French windows offer endless views, and the sunlight shines in, which is very warm. The front desk is located on the 47th floor. The breakfast room and bar are both on the 47th floor. It is perfect to have afternoon tea in the afternoon. Metro Line 9 is just downstairs, which is super convenient. It is close to the Global Center, SKP, and the Twin Towers. It is also very close to take photos and check in at night. What surprised me most in the room was that the bed was very comfortable to sleep on. I asked the waiter and found out that it was a King Koil mattress. The room is also equipped with a washing machine and dryer, an induction cooker, a refrigerator, and a microwave oven. It is very good for long-term guests. The stay experience is very good, and the service is also very good. Not to mention the night view, it is the best I have ever seen. The room is on the 49th floor, and you can really see far from where you stand. Recommended Recommended
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6/7
Response from Property: Thank you for your recognition, welcome to visit us often
Huzhengyi
Queen Room
Stayed in Oct 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The room is nice, a rare sky hotel in Chengdu Hi-Tech Zone, worth visiting for couples and guests who like night views
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6/9
Guest User
Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The room is very clean and well-equipped, especially the night view is very good. There is also a small bar downstairs, which is very suitable for a drink or two. The scenery is very good and you can take photos and check in. The store manager is also very enthusiastic and will take care of the guests' feelings. You can go and check in. The location is also easy to find
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Guest User
Queen Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 19, 2024
The location is easy to find, convenient, clean, spacious and has a good view. My favorite is the lounge, where you can order cocktails and snacks, and you can see the night view of the Global Center and the Petronas Twin Towers at night. The receptionist and bartender are very easy to talk to, and there are people who come here specifically for this lounge.
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Guest User
Exclusive Room - River-View (2 Beds) (Kitchen)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Staying on the 49th floor is like being in the clouds. Overlooking the new CBD city of Chengdu from above. Convenient transportation, subway and online taxi. I will come again next time.
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6/8
Guest User
Queen Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Facilities: The room is large and clean Environment: The environment is very comfortable Service: The service is very good and there is also a high-altitude bar in the hotel. The drinks made by Ahao are super delicious! I recommend everyone to experience it
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Guest User
Queen Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The room is so cool, it's a high-altitude hotel, with a visual impact from above. The room is clean, no odor, the service is very good, and there is a bar next to it. It's really nice to have a cocktail before going to bed. Highly recommended.
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Guest User
Queen Room
Stayed in Sep 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The location is really convenient. It takes only a few minutes to walk to the Global Center. There is also a big magic cube for merchants downstairs. After that, you can have a cup of coffee in the lounge in the afternoon, and you can have a drink in the sky bar and enjoy the night view in the evening. The room is large and comfortable, and the front desk lady is also very enthusiastic, 👍👍
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Guest User
Stayed in Sep 2024
Family
3 review
1.7/5
Posted on Oct 10, 2024
It is not suitable for family trips. My husband asked me why I booked a homestay. Who can understand that there is no wall between the rooms, just a glass!! The door is also a glass sliding door like the kitchen, which is neither soundproof nor bright. It is really difficult to comment. 5 people, only 3 people get breakfast. The room is small and the bathroom is small. The sanitary conditions are also average. Don't stay here with children. There is a world of difference between this small workshop and a regular chain hotel. The stupidest thing is that the TV can't be watched. There is only one waiter, and he was very impatient when asked to check it. The final solution is not to watch TV☹️I don't recommend it very much. The experience is negative. It can be said that there is nothing good except high altitude. It is not worth the price. 10086 bad reviews
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Response from Property: 尊敬的客人:讀完您這條滿是失望與吐槽的評價,我們整個團隊都陷入了深深的自責當中,滿心歉意,先給您和家人賠個不是。這次沒能讓您擁有一場愉快的親子出遊體驗,全是我們的失職,萬分感激您坦誠指出這些問題,這給我們後續整改指明瞭關鍵方向。關於房間佈局,這種玻璃間隔的設計初衷是想營造通透開闊的空間感,卻沒考慮到您一家出行對私隱、隔音的切實需求,這確實是我們設計上的重大失誤。我們已火速聯繫專業設計師,重新規劃隔斷方案,儘快為客房增添隔音、遮光性能優越的實體隔斷,更換成密封性好、隔音佳的房門,全力保障客人居住的私密性與舒適度。早餐份數給您造成困擾,我們深表歉意。今後會明確各房型對應的早餐配套規則,不僅增加餐食供應量,還會豐富早餐品類,多準備些孩子愛吃的營養早點,讓每位家人都能吃得舒心滿意。房間、衞生間面積狹小以及衞生欠佳的狀況,我們也即刻安排加大清潔頻次、優化清掃流程,購置更高效的清潔設備,定期深度清潔消毒,還會精心調整傢俱佈局,盡力擴充可用空間。再説服務,僅有一名服務員還態度不耐煩,這完全違背了服務行業的基本準則,暴露出我們團隊管理與人員調配的嚴重漏洞。當下已緊急增派人手,加強員工服務培訓,保證後續任何問題都能第一時間耐心、妥善解決,絕不再出現敷衍、推諉的情況。電視故障處理不當,更是我們的錯,已安排技術人員全面檢修客房電視設備,升級影視資源庫,後續倘若再遇類似故障,一定迅速響應,高效解決,絕不允許一句 “別看電視” 就打發客人。您説得對,當下體驗與您預期落差巨大,辜負了您的信任。為表歉意,我們願為您全額退款,並誠摯邀請您下次出遊時再次選擇我們民宿,屆時為您提供免費升級房型、額外贈送特色伴手禮等專屬補償服務,竭盡所能扭轉這次給您留下的糟糕印象。再次感謝您直言不諱,期待未來還有機會彌補過失,為您打造一場難忘美好的旅行。若您後續還有任何想法、建議,隨時聯繫我們,祝您生活順遂,孩子健康快樂成長!
KO CHENG
Exclusive Room - River-View (2 Beds) (Kitchen)
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 11, 2024
It is less than 50 meters away from Exit C of "Xindao Station" of Metro Line 5. Once you exit Exit C, walk in the direction of 8 o'clock. Tell the service staff on the first floor that you want to check into "Chengdu ONE Hotel" and you can go directly to the 47th floor. The hotel front desk! This trip to Chengdu is right next to the subway station, so most of the transportation is by subway. The transportation is really very convenient! The rooms are all on the 47th, 48th, and 49th floors. The 49th floor is the highest floor of this building. We were lucky enough to be placed on the 49th floor. Needless to say, the view from the high floor is like having a panoramic view of Chengdu. Feel! The room was very clean. We chose the family room with two queen beds! The service attitude is very good. If you are missing anything wechat, please contact us and it will be solved immediately! The counter on the 47th floor is actually a bar. You can have a few drinks at the bar in the evening and enjoy the high-altitude night view!
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