Royard Hotel Reviews

Response from Property: We are deeply sorry for not being able to bring you a perfect stay experience. We sincerely apologize to you! Since its opening, the hotel has always focused on quality service. Regarding the hotel guide sign you raised, the hotel has updated the hotel guide sign. In addition, the hotel service is being upgraded. The hotel service hotline is marked in the room. You can call us at any time if you have any needs. We are online 24 hours a day to solve your problems. Regarding the issue of the front desk staff playing with mobile phones during working hours, the hotel verified that the employee was replying to other guests' information. Thank you for your encouragement, self-reflection, and persistence in providing warm service. The hotel is located in the prosperous Chengdu "Guiquan"-Huanhuaxi Ecological Scenic Area. The hotel has a high vegetation coverage and is rich in negative oxygen ions. It is "a pure and resting station in the city". The hotel is close to Du Fu Thatched Cottage, Sichuan Museum, Kuanzhai Alley, Qingyang Palace... The transportation is very convenient, and some can be reached on foot. There are also many special snacks around, such as Lao Ma's Hoof Flower, Chen Mapo Tofu... The hotel has its own private courtyard. We will always greet every guest with better service. We will continue to absorb the valuable opinions and suggestions given by the guests. We will be down-to-earth and move forward steadily.

Response from Property: 【管家服務】感謝您在百忙之中抽出寶貴的時間為小悦進行點評!您的肯定是我們不懈努力的最大動力，也讓我們的堅持顯得更有意義。我們將不斷提升服務品質，期待能再次為您提供美好的住宿體驗。

Response from Property: 【24小時服務管家】感謝親愛的朋友選擇成都瑰悦酒店入住並給予我們好評。相識相遇本來就是一種安排，我們所有的努力都是期望每一位客人歡喜滿意，成為我們忠實的回頭客。瑰悦全員期待與您再次相遇，我們會在更多地方為您創造驚喜！

Response from Property: Dear Miao Yao from Miami, thank you for choosing to stay at Rosewood Chengdu for your wedding anniversary trip. Rosewood Chengdu is located in the cultural core circle of Qingyang District, Chengdu, adjacent to famous Chengdu attractions such as Du Fu Thatched Cottage and Huanhuaxi Park, with a superior geographical location. At the same time, serving every guest attentively is also our service tenet. For every guest who makes a reservation through Ctrip, we will give afternoon tea and fruit plates. We sincerely look forward to your next stay and wish you a happy wedding anniversary trip and a happy family!

Response from Property: 【管家服務】親愛的客人，您好，看到您的五星好評，小悦入心的是喜悦，是吉言，是執着，是小悦前進道路上的動力源泉。小悦家遵循品牌理念，以親民的價格提供整潔又可靠的環境，專業人性化的服務，恰如所需的配套，還有暢爽沐浴、優質睡眠、智選早餐、高速網絡等超值體驗，是您不可多得的性價比之選。衷心期盼您的再次光臨。祝您生活愉快。

Response from Property: 【Butler service】【Sanitary and clean】Dear guests, it is a great honor for our service to be praised by you. It is our duty to greet you in a friendly way, ask questions patiently, answer carefully, and serve attentively. Seeing your praise, Xiaoyue feels full of motivation and just wants to do a better job in service. When you are away from home, the most pleasant thing is that the people and things you meet can show you kindness and warmth. Xiaoyue strives to provide warm, caring and sincere service, and only hopes that you can feel this joy every moment of your stay. Xiaoyue will cherish this rare friendship and love, and wait for your return at any time in the best state. I wish you a happy life!!!

Response from Property: Dear guests, companionship is the longest confession of love. It is an honor to receive your continued favor. Since opening, we have regarded "service first" as the cornerstone of growth. We hope that this is not only a place for you to stop and rest during your journey, but also a warm and comfortable "home away from home". It is precisely because of the attention of many guests like you who favor Xiaoyue that we are motivated to continuously improve ourselves and strive to bring guests more impeccable professional services and detailed experience. We are always looking forward to your next stay and wish you all the best!

Response from Property: Dear guest: Hello! Thank you for choosing our hotel. Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope our hotel will be the warmest and most unique one in your memory. We have always attached great importance to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip easy, pleasant and smooth. We look forward to your visit again to experience the different style of our hotel. Wish you all the best.

Response from Property: 【Design】 【Butler service】 Dear guest, hello, seeing your five-star praise, Xiaoyue is filled with joy, good words, and persistence, which are the source of motivation for Xiaoyue's progress. Xiaoyuejia follows the brand concept and provides a clean and reliable environment at a friendly price, professional and humane services, just the right supporting facilities, as well as refreshing bathing, quality sleep, smart breakfast, high-speed network and other super value experiences. It is a rare cost-effective choice for you. I sincerely look forward to your visit again. I wish you a happy life.

Response from Property: 【優質管家服務】【地理位置優越】親愛的客官，感謝您在眾多酒店中選擇下榻成都瑰悦酒店。能為您此次入住帶來舒適和美好的回憶，我們感到榮幸之至。感謝您給予真誠的反饋，我們將繼續收集賓客意見，不斷進行自我完善，致力於為賓客帶來更完美、更舒適便捷的居停體驗。期待您的再次惠臨，祝您生活愉快，歡迎您下次入住！

Response from Property: [Room is clean] Dear guest, hello, the moment I saw your affirmation, I felt that the clouds in the sky were whiter and the sun was brighter. Your magical power gave Xiaoyue unlimited motivation. In terms of service, "serving guests with heart" runs through the entire process of our service. Adhering to the concept of humanized service, we try our best to meet the needs of guests. Choosing Xiaoyue will bring you a simple and wise travel experience. I hope that Xiaoyue can accompany you on your future journey. I wish you all the best.

Response from Property: [Room is clean] Dear guest, hello, the moment I saw your affirmation, I felt that the clouds in the sky were whiter and the sun was brighter. Your magical power gave Xiaoyue unlimited motivation. In terms of service, "serving guests with heart" runs through the entire process of our service. Adhering to the concept of humanized service, we try our best to meet the needs of guests. Choosing Xiaoyue will bring you a simple and wise travel experience. I hope that Xiaoyue can accompany you on your future journey. I wish you all the best.

Response from Property: 【地理位置優越】【管家服務】尊敬的客人您好，非常榮幸我們的服務能得到您的點名表揚。友好地問候、耐心地詢問、細心地解答、用心地服務是我們的職責所在，看到您句句誇讚，小悦覺得動力滿滿的，衹想把服務做得更好。出門在外，最讓人心情愉悦的便是所遇的人、事能對您釋放善意、温暖。小悦努力奉上熱情、貼心、真誠的服務，衹希望您在入住的每時每刻都能感受到這份喜悦。小悦會珍惜這份難得的情誼與厚愛，以最佳的狀態隨時恭候您的再次到來。祝您生活愉快！！！

Response from Property: [Excellent location] [Service Butler] Dear guests: Hello! Thank you for choosing our hotel. Every city has a reason to be missed, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope our hotel will be the warmest and most unique one in your memory. We have always attached importance to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip easy, pleasant and smooth. We look forward to your visit again to experience the different style of our hotel.