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Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.7
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All reviews(2091)
Positive reviews(2066)
Reviews with photos/video(658)
Friendly front desk staff(184)
Well designed(157)
Delicious breakfast(110)
Convenient for shopping(105)
Tasty restaurant(40)
Excellent room layout(28)
Located in the city centre(26)
Garden view(13)
Negative reviews(25)
Guest User
Studio 60
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 29, 2025
From the moment we arrived to the moment we left we experienced the best service of anywhere we have visited across China. Every person from the man at the door to the ayi in the garden to the waiting staff and more treated us with the utmost courtesy, kindness and helpfulness. A memorable stay and we would love to return one day
Response from Property: Dear Ms. Breeze, Thank you very much for staying at “Our House” and for sharing your feedback with us. We are delighted to know that you had a pleasant stay with us and your recognition is greatly appreciated. We appreciate your valuable comments. We look forward to welcoming you back “Home” very soon and do let us know if we can help with any future reservations. Yours sincerely, Elaine Guest Experience Manager The Temple House
Guest User
Studio 60
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 19, 2025
Definitely the best place to stay in Chengdu! The service was amazing, the staff incredibly friendly, and the environment truly exceptional. I’ll absolutely choose this hotel again for my next visit.
Response from Property: Dear Guest,Thank you very much for staying at “Our House” and for sharing your feedback with us. We are delighted to know that you had a pleasant stay in the hotel and your recognition is greatly appreciated. We look forward to welcoming you back “Home” very soon and do let us know if we can help with any future reservations. SkyGuest Experience ManagerThe Temple House
LimKen
Studio 60
Stayed in May 2025
Couple
2 review
9.0/10
Great
Posted on Jun 30, 2025
Love the service. Danny the manager is so personable and helpful.
Response from Property: Dear Guest, Thank you very much for staying at “Our House” and for sharing your feedback with us. We are delighted to know that you had a pleasant stay with us and your recognition is greatly appreciated. We appreciate your valuable comments. We look forward to welcoming you back “Home” very soon and do let us know if we can help with any future reservations. Yours sincerely, Nicole Guest Experience Manager The Temple House
CJanet
Studio 60
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 7, 2025
The beds (including the rollaway bed for my 13 year old!) very comfortable and toiletries provided were generous and luxurious. Room was spacious. Great location, shopping and eateries all within walking distrance. A big thank you for all the staff, they were all very helpful and friendly. We really enjoyed our stay there and would love to go back.
Response from Property: Dear Guest, Thank you very much for staying at “Our House” and for sharing your feedback with us. We are delighted to know that you had a plesant stay with us and your recognition is greatly appreciated. We appreciate your valuable comments. We look forward to welcoming you back “Home” very soon and do let us know if we can help with any future reservations. Yours sincerely, Nicole Guest Experience Team Leader The Temple House
Emerald Tan
Studio 60
Stayed in Jan 2025
Couple
6 review
10/10
Outstanding
Posted on Feb 22, 2025
The hotel services was amazing. Especially thankful for Dennis who provided us a great service! Thank you. 😃
Response from Property: Dear guest, thank you for staying at The Temple House Chengdu and sharing your experience with us~ Thank you for your recognition of our hotel and your praise for Dennis. Looking forward to seeing you again. I wish you a happy life! Everything goes well! Elaine Guest Relationship Manager The Temple House Chengdu
Kiet
Studio 60
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Feb 3, 2025
Everything You Need! This place is perfect. They even prepare kids amenities for my daughter and she love it so much. Very close to taikoo li shopping area!
Response from Property: Dear Guest, Thank you very much for staying at “Our House” and for sharing your feedback with us. We are delighted to know that you had a plesant stay with us and your recognition is greatly appreciated. We appreciate your valuable comments. We look forward to welcoming you back “Home” very soon and do let us know if we can help with any future reservations. Yours sincerely, Nicole Guest Experience Team Leader The Temple House
Guest User
Studio 60
Stayed in Nov 2024
Family
8 review
10/10
Outstanding
Posted on Dec 8, 2024
Perfect experience at The Temple House again. After 8 years, we have finally returned back to the hotel, from the Bell service, to check in hotel staffs, to the house keeping, the breakfast service and customer service, there is literally NOTHING I would like to change. Perfection is the only word that suits this hotel~ located at the heart of the most happening place!!! Cassidy n Dennis were amazingly helpful to our stay, the smiles on their faces, the caring words from their mouth, the thoughtful reminders…nothing beats a great staff at the hotel that completes the wonderful journey!!! Definitely coming back again n again~
Response from Property: Dear Guest, Thank you very much for staying at “Our House” and for sharing your feedback with us. We are delighted to know that you had a plesant stay with us and your recognition for Cassidy and Dennis is greatly appreciated. We appreciate your valuable comments. Hope to welcome you back to “Our House” soon! Yours sincerely, Nicole Guest Experience Team Leader The Temple House
Vala
Studio 60
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 27, 2025
It’s a great hotel, great location and wonderful service. Will visit again when possible.
Response from Property: Dear Guest, Thank you very much for staying at “Our House” and for sharing your feedback with us. We are delighted to know that you had a pleasant stay with us and your recognition is greatly appreciated. We appreciate your valuable comments. We look forward to welcoming you back “Home” very soon and do let us know if we can help with any future reservations. Yours sincerely, Nicole Guest Experience Team Leader The Temple House
Guest User
Residence 90
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 6, 2025
Stylish, extremely comfortable and spacious hotel with relaxing facilities and impeccable staff. Staff are always attentive, with immediate responsiveness whenever required, for example delivering free sparkling water, but otherwise seemingly invisible. Beds are extremely comfortable - three wonderful nights‘ sleep. The location is absolutely central. Rooms are modern, spacious and will all the facilities one could want.
Response from Property: Dear Guest, Thank you very much for staying at “Our House” and for sharing your feedback with us. We are delighted to know that you had a plesant stay with us and your recognition is greatly appreciated. We appreciate your valuable comments. We look forward to welcoming you back “Home” very soon and do let us know if we can help with any future reservations. Yours sincerely, Nicole Guest Experience Team Leader The Temple House
Lutz Gunther
Studio 60
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 7, 2025
although i have been living in chengdu for several years now and the tivano restaurant is my favorite. this is the first time i have had the opportunity to spend two nights at the temple house. my overall impression was overwhelming. it starts with the unique architecture. and the consistent style with a loving design of every single detail, from the unusually spacious suite to the warm welcome. right down to the fabulous champagne as a welcome drink. in short. if you want to experience chengdu at its best, you should not miss the temple house.
Response from Property: Dear Guest, Thank you very much for staying at “Our House” and for sharing your feedback with us. We are delighted to know that you had a plesant stay with us and your recognition is greatly appreciated. We appreciate your valuable comments. We look forward to welcoming you back “Home” very soon and do let us know if we can help with any future reservations. Yours sincerely, Nicole Guest Experience Team Leader The Temple House
Guest User
Studio 70
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 21, 2025
A centrally located hotel in Chengdu with smooth and great service. Special thanks to the concierge team especially Christin who offered to help us secure a table at the very popular restaurant across the street, and gave us excellent recommendation to all the tourist sites in Chengdu. The rooms are on the darker side however, which might be slightly inconvenient for elderly people, but it’s part of the hotel’s design language.
Response from Property: Dear Guest, Thank you very much for staying at “Our House” and for sharing your feedback with us. We are delighted to know that you had a plesant stay with us and your recognition is greatly appreciated. We appreciate your valuable comments. We look forward to welcoming you back “Home” very soon and do let us know if we can help with any future reservations. Yours sincerely, Nicole Guest Experience Team Leader The Temple House
milkcow
Studio 60
Stayed in May 2024
Couple
21 review
10/10
Outstanding
Posted on Jun 23, 2024
Celebrated our anniversary at the temple house, they upgraded our room and set up decorations and some surprises such as a lovely cake and some sheet masks. It was our first visit to Chengdu and it was an amazing experience.
Response from Property: Dear guests, thank you for staying at The Temple House Chengdu and sharing your experience with us! Have a great day! Happy anniversary! Bolun Guest Experience Manager Chengdu The Temple House
Jialin
Studio 60
Stayed in May 2024
Family
3 review
10/10
Outstanding
Posted on Jun 18, 2024
I've tried many different hotels around the world and Temple house ranks amongst the very best! Awesome architecture with modern interior design. Staff is friendly and extremely helpful. Definitely will return!
Response from Property: Dear guests, thank you for staying at The Temple House Chengdu and sharing your experience with us! Have a great day! All the best! Troy Guest Experience Manager Chengdu The Temple House
Barclay
Studio 70
Stayed in May 2024
Couple
1 review
10/10
Outstanding
Posted on Jun 9, 2024
We had an amazing time, it was our anniversary and the hotel prepared some really special surprises for us. We loved our stay. Our host at the hotel Cassidy was amazing!! She was very kind and helped us with everything we needed.
It’s a very good hotel, well located.
Response from Property: Dear guests, thank you for staying in The Temple Hosue and sharing your stay experience with us. Thank you for your recognition and praise of our colleague Cassidy! Have a great day! Bolun Guest Experience Manager The Temple House Chengdu
Guest User
Studio 90
Stayed in Oct 2024
Family
3 review
10/10
Outstanding
Posted on Nov 11, 2024
The Temple House was lovely in every way. The location is great, the room was gorgeous, the food was fantastic, and the team was friendly and always helpful. Olivia made our entire stay run smooth from check in through a last minute reservation at MiXun to regularly checking in to see if we needed anything. I highly recommend the Temple House to any traveler. I was there with my family but it would be great for couples or solo travelers, too. We are looking for an excuse to go back!
Response from Property: Dear Guest, Thank you very much for staying at “Our House” and for sharing your feedback with us. We are delighted to know that you had a pleasant stay with us and your recognition is greatly appreciated. We appreciate your valuable comments. We look forward to welcoming you back “Home” very soon and do let us know if we can help with any future reservations. Yours sincerely, Elaine Guest Experience Manager The Temple House