We arrived at noon and when checking in, I told the staff that I wanted a room facing the road so we could enjoy the night view. He responded with a long face, saying there's nothing to see, as it's just residential buildings outside. When we got to the room and wanted to shower, we found a hair woven into the fabric of the towel, clearly not cleaned properly. There's a sink right by the entrance, and underneath it, by the table legs, there was a lot of dirt. The toilet faces a frosted glass panel, which had many small black spots on it, like dried coffee or blood stains. At 9 AM, unsure if we'd be back before check-out at 12 PM or 2 PM, we took our luggage to the 16th-floor service desk. I knocked, and a groggy staff member, again with a long face, opened the door. I asked if I could leave our luggage, and he just grunted 'Go ahead.' As soon as I left and went downstairs, he immediately said he'd check us out of the room.
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