Cloud Travel High-end LOFT Hotel apartment (Jiuyanqiao Store)

Facilities: Rooms are equipped with modern amenities such as projectors, washers, dryers, and kitchenettes, allowing guests to cook meals. Large windows provide natural light and scenic views, while some units feature lofts and balconies for added comfort.(based on 472 reviews)

Not the experience I expected. The pictures from the rooms don’t match the reality. Firstly, it is almost impossible to access. The property didn’t contact me to give instructions on how to get in. When I call the number I got now answer. It took me 20 minutes to figure it out. Second, the room I booked is nothing like promised. The living room was useless and very dirty and old. The bedroom was directly connect To the bathroom without a door. The bathroom was not clean enough. At the end, I cancelled my booking and moved to another hotel. The staff was more or less understanding of the situation and helped.

This hotel is in a great location. There is a mall across the street with two different grocery stores, a train station, and even a skate park. Since the room has a kitchen and cooking utensils can be requested from the staff, bought some groceries and cooked some meals in our room. We enjoyed taking a break from eating out. When we did eat out, there seemed to be neverending options. The food was delicious and reasonably priced. We also appreciated having a washer in our room and clothesline where we could easily dry our clothes. The room had several large windows that could be opened, which allowed us to enjoy some fresh air. There is a TV and a projector in the room. The projector was a nice addition. It was at the end of the bed, so it was fun to do a movie night with the projector. One of the photos shows the great view from our room.