Anyee Xinliang Grand Hotel (Chengdu Chunxi Road Taikoo Li) Reviews

Response from Property: #200 meters walk from Chunxi Road#Well-equipped laundry facilities# Hello dear guest~ Seeing your string of compliments makes our front desk team so happy we could spin around! (≧∇≦)ﾉ We're especially happy that you can feel the warm atmosphere we've worked so hard to create~ You know what? Seeing guests chatting and laughing with us like friends is our happiest moment! Your mention of the convenient location really shows how well you understand us. When we chose this location, we wanted every guest to be able to easily explore the city~ Just between you and me, the staff you praised are already celebrating with high fives after seeing this review! We will continue to treat every lovely guest like you with this enthusiasm~ We look forward to bringing you even more surprises next time we meet! Remember to come back and visit us often~ (๑˃̵ᴗ˂̵)و

Response from Property: Dear Guest, thank you for choosing our hotel and sharing such a thoughtful stay experience! We sincerely apologize for any inconvenience caused by the elevator upgrade work. We have communicated with the construction team to minimize construction noise and adjust the construction time to reduce the impact on our guests. The elevator construction is expected to be completed within this month. Regarding the breakfast refund issue, it was indeed a communication oversight on our part, and we fully understand your regret. We have revised our reminder process and will proactively explain the relevant rules to guests upon check-in in the future to ensure clearer communication. Your feedback is very important to us, and we are truly grateful for your understanding and suggestions! We hope to have the opportunity to provide you with an even smoother stay next time. Have a pleasant trip! 🌟

Response from Property: Dear Guest, thank you for choosing to stay at our hotel and for your satisfaction with our service and location. We sincerely apologize for the congestion and inconvenience you experienced while using the elevators. Currently, the elevators are undergoing a phased upgrade, which has resulted in some elevators being out of service. We have communicated with the construction team again to ensure that all elevator upgrades are completed within this month, improving your convenience. We look forward to your next visit; we believe it will be a brand new stay experience!

Response from Property: Dear friend, we are so happy to see that you love our hotel so much! (^▽^) Your string of compliments made our front desk staff blush! Indeed, our location is incredibly convenient; just turn left and you're surrounded by shops and restaurants, and in the evening you can even enjoy the night view of Chunxi Road – it sounds wonderful! What touched us most was your suggestion to stay again; that's the greatest affirmation we can receive! Next time you come, please let us know if you have any special needs, and we'll make sure to arrange everything perfectly for you. Wishing you happiness every day!

Response from Property: Dear Guest, Thank you for choosing to stay at An Yi Xin Liang Hotel and for taking the time to share your detailed experience. We are delighted to learn that you were satisfied with the hotel's excellent location and the attentive service of the front desk team. Chunxi Road, as the core business district of Chengdu, truly offers guests convenient shopping and dining experiences. We are always committed to providing every guest with "localized" travel advice, and your recognition of the professionalism of our front desk staff is the best reward for our service philosophy. We especially appreciate your positive feedback on our recommendations for local cuisine. The hotel regularly updates its "Chengdu Food Map," recommending only authentic restaurants that have been tested and approved by locals. It is our greatest honor to allow you to experience genuine Sichuan flavors. Your recommendation is our greatest encouragement. All hotel staff will continue to create more wonderful memories for guests with our "warm and home-like" service philosophy. We look forward to providing you with an "An Yi" experience again on your next trip to Chengdu. We wish you a pleasant stay!

Response from Property: Dear friend, thank you so much for your thoughtful sharing! Seeing that you had a great stay makes our whole team incredibly proud! We absolutely love the advantage you mentioned—walking to Chunxi Road! Just so you know, the front desk staff even compiled a hand-drawn map of nearby restaurants; remember to ask for it next time you visit. We heard you'll be coming to Chengdu again, and we're already looking forward to seeing you again! Just remember to ask me to reserve a quiet and nice room for you! Wishing you a wonderful day!

Response from Property: #200 meters walk from Chunxi Road#Well-equipped laundry facilities# Dear guest, hello! Seeing your praise for our front desk staff makes our whole team incredibly happy! You know, we always treat our guests like family, and it's our honor to provide you with attentive service~ Especially your mention of "prompt response" makes me want to give our lovely front desk staff a bonus! 🍗 Your satisfied smile is our greatest motivation~ We look forward to bringing you even more surprises next time you visit! Welcome home anytime~ ✨Wishing you a wonderful day!

Response from Property: Dear Guest, we sincerely apologize for the issues you encountered during your stay. This is indeed an area we need to improve upon. We have already taken specific measures: firstly, we are strengthening our staff's English training to ensure smoother service for international guests in the future; secondly, we are conducting a comprehensive inspection of the room facilities and will install a refrigerator as soon as possible to ensure our guests' needs are met. These improvements are currently being implemented. We sincerely apologize again for any inconvenience caused and truly hope to have the opportunity to serve you again, allowing you to experience our progress and sincerity!

Response from Property: #200 meters walk from Chunxi Road#Well-equipped laundry facilities# Dear Guest, Thank you for choosing to stay at our hotel and taking the time to share your experience. We are delighted to know that you are satisfied with the hotel's location, room facilities, and convenient transportation. Located in the city center, the hotel truly provides guests with a convenient travel experience, saving you valuable time whether traveling to the airport or popular shopping areas like Chunxi Road. Your satisfaction is our greatest affirmation, and we will continue to strive to provide every guest with a more comfortable and convenient accommodation experience. We look forward to your next visit and will be happy to welcome you with even better service. We wish you a pleasant life and a safe journey!

Response from Property: #200 meters walk from Chunxi Road#Well-equipped laundry facilities# Dear friend, we are so happy to see your thoughtful review! (◍•ᴗ•◍) We were so pleased to see you mention liking the elegant atmosphere of our room and especially your fondness for the little panda plush toy. You know, when we choose souvenirs, we always imagine the smiles on our guests' faces when they receive them! Your appreciation for our convenient location and free luggage storage is a huge encouragement to us. You said this is the first time you've written a review after staying so many times; this special trust warms our hearts. We wish you a day as cute and adorable as a panda!

Response from Property: #200 meters walk from Chunxi Road#Well-equipped laundry facilities# Dear guest, we are so happy to see your review! 🥰 Providing you with a satisfactory stay is our greatest pride~ The tourist map and souvenirs you mentioned were thoughtful little touches we prepared, and the front desk staff must be secretly delighted to hear your praise! Your suggestion regarding the smart facilities is fantastic! We are already planning an upgrade, and next time you come, you'll definitely experience even more technological surprises~ You're always welcome to come home! Wishing you a pleasant stay, and we look forward to seeing you again~

Response from Property: Dear Guest, Thank you so much for choosing to stay at our hotel and for taking the time to share your experience. We are delighted to learn that you were satisfied with the professional performance of our front desk team. Your affirmation is the greatest encouragement for us and the driving force for us to continuously improve our service quality. In particular, your mention of "warm and attentive" service is exactly what we are committed to creating a personalized service experience for every guest. Regarding your repeated mention of the "good location," our hotel always prioritizes guest convenience in its site selection, and we are pleased that you have recognized this philosophy. We have conveyed your praise to all front desk staff, especially the "young men and women" you mentioned. They were greatly encouraged upon hearing the news and expressed their commitment to continuing to serve guests with enthusiasm. Thank you again for your support and patronage. We sincerely look forward to your next visit, giving us the opportunity to provide you with even better service. We wish you a pleasant stay!

Response from Property: Dear guest, your wonderful review has made our entire front desk team beam with joy! Your string of "excellent" comments is like a shot in the arm for us—especially the young men and women, who secretly told me they were blushing with embarrassment at your praise. We completely agree with your comment about the convenient location; we chose this location with the goal of making it easily accessible for guests from anywhere. But what touches us most is your attention to detail in service—that's the best encouragement for us! We wish you a wonderful day!

Response from Property: #距春熙路步行200米#洗衣房設施完善# 親愛的客人朋友，哇！看到您這段用心的分享，我們整個團隊都忍不住嘴角上揚呢~ 您提到的奶茶小插曲讓我們特別暖心，能幫到獨自旅行的您真是我們最開心的事！成都的冬天確實需要一杯熱乎乎的奶茶呀~完全同意您關於洗衣房的評價！我們特意準備了帶烘乾機的洗衣房，就是想讓長途旅行的客人能像在家一樣方便。偷偷告訴您，前台還備有免費洗衣凝珠，下次來可以試試看哦！關於位置的小建議特別中肯~ 其實我們禮賓部有準備手繪的交通攻略，標註了超快捷的小巷穿行路線，下次您來一定記得找我們要呀！至於電梯，我們已經聯繫維保公司優化系統啦，相信您再來時會更加順暢。最後那句"一定會再來"簡直是我們收到最棒的禮物！旅途平安，期待很快再見呀！