Guest Reviews of Orange Fruit Hotel (Chengdu Kuanzhai Alley, Tonghuimen Metro Station)
9.6/10
Excellent
7118 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(7118)
Positive reviews(7071)
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Easy to get around(1610)
Convenient location(1481)
Close to metro(1029)
Friendly front desk staff(792)
Delicious breakfast(592)
Perfect for kids(126)
Nice bathtub(57)
Has facilities for children(56)
Negative reviews(47)
Lijun
Non-smoking Guestroom (Double Bed)
Stayed in Jan 2026
Couple
15 review
10/10
Outstanding
Posted on Feb 15, 2026
Facilities: Well-equipped. Hygiene: Clean and tidy. The bed was comfortable, just the right balance of soft and firm. Great for family trips. Service: Good. The location is also excellent, Kuanzhai Alley is just a few minutes across the street. Plenty of dining options nearby too.
Original textTranslated by Google
Response from Property: 【近寬窄巷子】【近人民公園】【近天府廣場】【交通便利】【免費停車】【洗衣服務】【旅行百寶箱】親愛的賓客您好,新年將至,提前祝您新年快樂!小果非常感謝您百忙之中抽出時間給我們點評,感謝您的5分好評!感謝與您的不期而遇,讓我們相識在橙果。“成都是一個來了不想走的城市,成都橙果寬窄巷子店就是您的家”希望下次給您不一樣的體驗,祝:所有美好都如期而至,我們在這裏等您喔~
Guest User
Elegant Parent-child House
Stayed in Jan 2026
Family
24 review
10/10
Outstanding
Posted on Feb 15, 2026
The front desk proactively upgraded us to a larger family room and provided warm milk. The room had panda-themed welcome candies, a panda plush toy, and a face-painting mask. The housekeeping staff was very thorough; they even replenished extra bottles of water when they saw I had purchased some. The free laundry room, equipped with washing machines, dryers, and detergent, made it incredibly easy to take care of our laundry while traveling.
Original textTranslated by Google
Response from Property: 【近寬窄巷子】【近人民公園】【近天府廣場】【交通便利】【免費停車】【洗衣服務】【旅行百寶箱】親愛的“_ceair63851***”賓客您好,我是您的寵愛天使小果,茫茫人海中,相識了您,是一種緣分,衹希望用我的真誠,換取您每天都開心幸福!能讓您有一次滿意的入住體驗是橙果酒店前進的動力。看到您對我們的高度評價,別提有多高興了,以後我們會更加努力工作,給您帶來不一樣的入住體驗!
Guest User
Elegant 2-bed Room
Stayed in Jan 2026
Family
5 review
10/10
Outstanding
Posted on Feb 9, 2026
The hotel was fantastic! They welcomed us with warm milk upon check-in and even upgraded our room, which was a lovely touch. 👍 It's super convenient for getting around, with Metro Line 2 right across the street.
Original textTranslated by Google
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient Transportation] [Free Parking] [Laundry Service] [Travel Essentials] Dear Guest 1365683****: Hello! First of all, thank you for choosing Orange Fruit Hotel and having a smooth stay. Thank you for your five-star review. Your warm message is filled with a happy smile, and your presence brings us joy. Orange Fruit Hotel is dedicated to serving every guest and strives to create a home-like atmosphere for you. We want to accompany you with the warmest heart and the most heartfelt care. Thank you for your detailed review. Orange Fruit has felt your dedication, and we thank you again for your support and patronage. With your trust, Orange Fruit will definitely do even better. We look forward to meeting you again and wish you a pleasant journey!
Xingzhihaiyang007
Elegant Parent-child House
Stayed in Jan 2026
Other
73 review
9.0/10
Great
Posted on Feb 9, 2026
The location is great, very close to Metro Line 2, and it only takes about 20 minutes to reach the East Station. The hotel provides hot milk, which is a nice touch for kids. The only downside is that the rooms facing Shu Du Avenue are quite noisy due to heavy traffic. If you close the windows completely, it gets stuffy.
Original textTranslated by Google
Response from Property: [Near Kuanzhai Alley][Near People's Park][Near Tianfu Square][Convenient Transportation][Free Parking][Laundry Service][Travel Essentials] Dear Star Ocean 007 Guest: Hello! First of all, thank you for choosing Orange Fruit Hotel and for your smooth stay. Thank you for your detailed review of the hotel, and congratulations on achieving a 4.5-star rating. We are honored to provide convenience for your family trip, especially since our hot milk was a hit with your child. Regarding the noise issue you mentioned about the street-facing rooms, we understand your concerns. As a main urban road, Shudu Avenue does indeed have some impact during peak hours. We have recorded your feedback in detail and will further evaluate and optimize the soundproofing measures for the street-facing rooms. Thank you again for your valuable feedback, which helps us to continuously improve. We look forward to your next visit, so that we can have the opportunity to provide you with a more comfortable and peaceful stay.
Guest User
Elegant 2-bed Room
Stayed in Jan 2026
Travelling with friends
3 review
10/10
Outstanding
Posted on Feb 10, 2026
The environment is clean and tidy, the service is great, and most importantly, it's super close to the attractions! This proximity saves a ton of travel time, allowing us to visit more spots – what an amazing advantage!
Original textTranslated by Google
Response from Property: 【近寬窄巷子】【近人民公園】【近天府廣場】【交通便利】【免費停車】【洗衣服務】【旅行百寶箱】親愛的M362478****賓客:您好!首先感謝您選擇橙果酒店並順利入住,謝謝您的五星好評,温馨的留言洋溢着幸福的笑容,快樂的心情因您而存在。橙果酒店用心服務好每一位客人,努力為您營造家一樣的氛圍。我們想用最熾熱的心和和最温暖的關懷陪伴您。感謝您如此細緻的好評,橙果也已感受到了您的用心,也再一次謝謝您的支持和厚愛,橙果有您的信任,一定會做得更好的。期待與您的下次相遇,祝您旅途愉快!
Dingdingmaozhu
Elegant Parent-child House
Stayed in Jan 2026
Family
11 review
10/10
Outstanding
Posted on Feb 8, 2026
The room was very comfortable, and the front desk staff were warm and courteous. They even offered hot milk upon check-in, and there was a small gift in the room. The hotel's location is excellent, very close to both the subway station and Kuanzhai Alley, making it super convenient for getting around.
Original textTranslated by Google
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient Transportation] [Free Parking] [Laundry Service] [Travel Essentials] Dear Dingding Cat Pig Guest: Hello! First of all, thank you for choosing Orange Fruit Hotel and having a smooth stay. Thank you for your five-star review. Your warm message is filled with a happy smile, and our joy is because of you. Orange Fruit Hotel is dedicated to serving every guest and strives to create a home-like atmosphere for you. We want to accompany you with the warmest heart and the most heartfelt care. Thank you for your detailed review. Orange Fruit has felt your dedication, and we thank you again for your support and patronage. With your trust, Orange Fruit will definitely do better. We look forward to meeting you again and wish you a pleasant journey!
Guest User
Elegant Parent-child House
Stayed in Jan 2026
Family
5 review
10/10
Outstanding
Posted on Feb 9, 2026
This hotel in Chengdu was a very comfortable stay. The room was spacious, incredibly cozy, and beautifully decorated, not to mention spotless. It's located right near tourist attractions, and there are plenty of places to eat and drink. Getting around by metro is super convenient too! The staff were all very warm and welcoming.
Original textTranslated by Google
6/9
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient Transportation] [Free Parking] [Laundry Service] [Travel Essentials] Dear M2ixjeioj**** Guest: Hello! First of all, thank you for choosing Orange Fruit Hotel and having a smooth stay. Thank you for your five-star review. Your warm message is filled with a happy smile, and your presence brings us joy. Orange Fruit Hotel is dedicated to serving every guest and strives to create a home-like atmosphere for you. We want to accompany you with the warmest heart and the most heartfelt care. Thank you for your detailed review. Orange Fruit has felt your dedication, and we thank you again for your support and patronage. With your trust, Orange Fruit will definitely do even better. We look forward to meeting you again and wish you a pleasant journey!
Guest User
Non-smoking Guestroom (Double Bed)
Stayed in Jan 2026
Travelling with friends
1 review
10/10
Outstanding
Posted on Feb 10, 2026
The location is the biggest factor we choose this hotel.
Its very near HuiTongMen Metro station where we can commute to Tian Fu Int Airport. It took about 1.5 hours to / from airport.
Room are cleaned, water heater are hot.
We can walk to nearby KuanZhai Alley to enjoy the food.
Its located along the main street, hence easily can get Didi.
Response from Property: 【近寬窄巷子】【近人民公園】【近天府廣場】【交通便利】【免費停車】【洗衣服務】【旅行百寶箱】親愛的賓客:您好!首先感謝您選擇橙果酒店並順利入住,謝謝您的五星好評,温馨的留言洋溢着幸福的笑容,快樂的心情因您而存在。橙果酒店用心服務好每一位客人,努力為您營造家一樣的氛圍。我們想用最熾熱的心和和最温暖的關懷陪伴您。感謝您如此細緻的好評,橙果也已感受到了您的用心,也再一次謝謝您的支持和厚愛,橙果有您的信任,一定會做得更好的。期待與您的下次相遇,祝您旅途愉快!
Guest User
Elegant Queen Room
Stayed in Jan 2026
Couple
4 review
10/10
Outstanding
Posted on Feb 2, 2026
The room was clean and the service was excellent. The hotel's location is great, making it easy to get around. Plus, there were some unexpected pleasant surprises! I'll definitely stay here again if I have the chance.
Original textTranslated by Google
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient Transportation] [Free Parking] [Laundry Service] [Travel Essentials] Dear Guest M522063****: Hello! Your few words praised Xiaoguo in every way, bringing tears to my eyes. It's our honor to have a mentor like you on our journey of growth. As you said, unexpected warmth is found at Chengguo. We always hope to pay attention to the needs of every customer in the small details. A glance, a smile, silently blessing you. May your mood be refreshed every day, full of freshness, free of grudges, flowing with sweetness, and growing with love; may all your wishes come true, may happiness forever reside in your heart, and may troubles stay far away from you. Love you~~
Anonymous User
Elegant 2-bed Room
Stayed in Jan 2026
Business traveller
14 review
10/10
Outstanding
Posted on Feb 2, 2026
This hotel is incredibly close to Kuanzhai Alley and also very near the subway station. You can spot the hotel's sign as soon as you exit the station. The hotel is very clean, and the rainfall showerhead is a nice touch.
Original textTranslated by Google
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient Transportation] [Free Parking] [Laundry Service] [Travel Essentials] Dear Guest, thank you so much for taking the time to leave us a review! Thank you for your 5-star rating! We appreciate the opportunity to meet you at Chengguo. "Chengdu is a city you won't want to leave once you've arrived, and Chengguo Kuanzhai Alley Store is your home away from home." We hope to provide you with a different experience next time. Wishing you all the best, we're waiting for you here!
Guest User
Elegant Family Twin Room (Screen Projection TV + Top Spray Shower + Mini Fridge)
Stayed in Dec 2025
Family
29 review
8.5/10
Very good
Posted on Feb 1, 2026
The front desk staff was very welcoming, and they even gave my child a small panda toy! They also offered milk. The room wasn't huge, but it was well-equipped. The lighting was a bit dim, but the bedding was very comfortable. Overall, I'm very satisfied. It's very close to Kuanzhai Alley. I forgot to take photos of the room, but there's a fresh flower pastry shop right outside.
Original textTranslated by Google
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient Transportation] [Free Parking] [Laundry Service] [Travel Essentials] Dear Guest: Hello! Thank you for choosing Orange Fruit Hotel. Thank you for taking the time to share your stay experience with us. We regret that we couldn't receive your full 5-star review. We are committed to providing satisfactory service to our guests and are constantly improving. We look forward to seeing you again and receiving your 5-star approval! Wishing you a happy life and a joyful day!
eternity_yuming
Elegant Queen Room
Stayed in Dec 2025
Family
11 review
10/10
Outstanding
Posted on Feb 8, 2026
I stayed at this hotel for 4 nights, and it was clean, hygienic, and cozy. It's right next to the Sichuan Armed Police Corps compound, which made me feel incredibly safe. The Tonghuimen subway station is only about 100 meters away, making it super convenient for getting around.
Original textTranslated by Google
6/8
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient Transportation] [Free Parking] [Laundry Service] [Travel Essentials] Dear guest eternity_yuming: Hello! First of all, thank you for choosing Orange Hotel and having a smooth stay. Thank you for your five-star review. Your warm message is filled with a happy smile, and our joy is because of you. Orange Hotel is dedicated to serving every guest and strives to create a home-like atmosphere for you. We want to accompany you with the warmest heart and the most heartfelt care. Thank you for your detailed review. Orange Hotel has felt your dedication, and we thank you again for your support and patronage. With your trust, Orange Hotel will definitely do better. We look forward to meeting you again and wish you a pleasant journey!
Anonymous User
Elegant Parent-child House
Stayed in Dec 2025
Family
4 review
8.0/10
Very good
Posted on Jan 30, 2026
Traveling to Chengdu with my child, the family room perfectly met my needs. It's also close to the subway station, and the barbecue we ordered at night was delicious. We could walk to Kuanzhai Alley in about 10 minutes. The only downside was the lack of breakfast options nearby.
Original textTranslated by Google
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient Transportation] [Free Parking] [Laundry Service] [Travel Essentials] Dear Guest: Hello! Thank you for choosing Orange Fruit Hotel. Thank you for taking the time to share your stay experience with us. We regret that we couldn't receive your full 5-star review. Regarding breakfast, as the hotel is located on a main road, there are many breakfast shops in the residential area behind our hotel. We are committed to providing satisfactory service to our guests and are constantly improving. We look forward to seeing you again and receiving your 5-star approval. Wishing you a happy life and a joyful day!
Guest User
Elegant Parent-child House
Stayed in Dec 2025
Family
170 review
10/10
Outstanding
Posted on Jan 28, 2026
The hotel facilities are complete, and the staff are very welcoming. They even offered hot milk as a welcome drink. The breakfast was plentiful, and they specially provided kids' toothbrushes and toothpaste. The room was decorated with hearts and panda toys just for the children. Highly recommend! The hotel also has washing machines and dryers, which is convenient for laundry.
Original textTranslated by Google
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient Transportation] [Free Parking] [Laundry Service] [Travel Essentials] Dear Guest 202276****: Hello! First of all, thank you for choosing Orange Fruit Hotel and having a smooth stay. Thank you for your five-star review. Your warm message is filled with a happy smile, and our joy is because of you. Orange Fruit Hotel is dedicated to serving every guest and strives to create a home-like atmosphere for you. We want to accompany you with the warmest heart and the most heartfelt care. Thank you for your detailed review. Orange Fruit has felt your dedication, and we thank you again for your support and patronage. With your trust, Orange Fruit will definitely do better. We look forward to meeting you again and wish you a pleasant journey!
Guest User
Elegant Queen Room
Stayed in Dec 2025
Other
1 review
10/10
Outstanding
Posted on Jan 8, 2026
I booked this room last minute due to working overtime. I arrived exhausted close to midnight, but the room instantly put me at ease. The desk was tidy, and the warm yellow light softly illuminated the pomegranate branch by the bed, creating a cozy and comfortable atmosphere. The gentle, warm breeze was soothing, not dry. All the stress from work and the frustrations of overtime just melted away. For breakfast, they offered freshly prepared noodles, rice noodles, and wontons. Who understands the sheer relief of a hot bowl of soup noodles after a late night? It made me forgive the overtime! My partner, who was also working overtime, arrived at 3 AM. Even though it was very late, the front desk still completed the check-in process and issued the room key before allowing them upstairs. 👍🏻👍🏻 I really appreciate this; they didn't just let them go up without proper registration, which greatly enhanced my sense of security.
Original textTranslated by Google
6/12
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient Transportation] [Free Parking] [Laundry Service] [Travel Essentials] Dear Guest M345217****: Hello! First of all, thank you for choosing Orange Fruit Hotel and for your smooth stay. Thank you for your five-star review. Your warm message is filled with a happy smile, and your presence brings us joy. Orange Fruit Hotel is dedicated to serving every guest and strives to create a home-like atmosphere for you. We want to accompany you with the warmest heart and the most heartfelt care. Thank you for your detailed review. Orange Fruit has also felt your dedication, and we thank you again for your support and patronage. With your trust, Orange Fruit will definitely do even better. We look forward to meeting you again and wish you a pleasant journey.