Elegant Azure Hotel Reviews

The first room was very bad and had the smell of smoke so I had to talk to the manager. The second room was an upgraded room on the 6th floor but oddly enough, the BED smelled like smoke (sheets, pillows, everything). So then we had to change rooms for a final time, where everything was finally okay. But the first room was really a problem. There were weird dust balls and it activated my dust allergies. I also saw a lot of long hair on the ground. I don't think they vacuumed that room. Thankfully, the general manager is very caring and also understands that guests may not like the smell of smoke, so she worked very hard to find me a new room.

Great location, walking distance to train station with luggage friendly. Front desk and door man security is helpful to ensure our didi driver pick us up at correct location. He even went to main road to ensure this. Overall it's a great hotel except housekeeping need to be improved. Our bedrooms sleeping are full of long hair sticking on the slippers ...(both of us are very short hair)

Great value for money. Everything you need for an overnight stay just a few minutes from Chengdu East station on foot. Very comfortable rooms and great choice for breakfast. Juice would be a great addition.

The most impressive part was the food, the breakfast was awesome and diverse. The location is not too far from the east train station. The room was big and elegant as the name said.

This room is quiet comparing to that facing the high speed railway. But one of the light cannot be turned on. The hotel is not as close to Chengdu East station as it looks like in the map. You have to walk a lot after getting off the subway / high speed train to the exit of the station.

Conveniently located near Chengdu Dong Railway Station, this hotel offers clean rooms, friendly staff, and great service. Perfect for travelers seeking comfort, helpful assistance, and easy access to transportation. Highly recommend!

We had requested for non - smoking room but we realized that there is an ashtray in the room with stale cigarette smell. I think this hotel do not segregate non - smoking and smoking room, so do note when booking if you are really sensitive to the smell. Nothing to complain about the location! Super convenient. Employees were helpful too

This hotel provides a wide variety of food for breakfast. We enjoyed the meal very much. The beds are spacious & comfortable to sleep on.

Great stays, good location, clean room. Very near to Chengdu east station.

the room has good quality and well maintained. The staffs are helpful and served us well. Hotel and staff did 4 favors for us, which made me feel grateful. The location is considered close for citywalker like us. I will stay here again my next visit.

Same issues from before: 1/ Shower door not tight, water still spilled/leaked to the bathroom floor making it slippery on the marble. 2/ Wanted to complain to the duty manager after checked in late but the manager wasn't there but outside and had to called to return but its too late for me as I've a train to catch next morning back to Hong Kong.

Clean and comfortable hotel to stay. Very convenient and walkable to get to Chengdu east station.

So near to the Chengdu east station making it so convenient and comfort for us to continue with the train ride to Chongqing

Very near the train station as it’s around afew minutes walk. Should you come with heavy luggage’s, highly suggest taking a taxi at arrival instead of getting a didi. Room is spacious and it’s warm enough for cold winter.