DoubleTree by Hilton Chengdu Riverside

This stay was really fantastic, especially the service from Nicole at the front desk, which left a lasting impression. From the moment I checked in, the staff were incredibly warm, polite, and patient. They proactively introduced the hotel facilities, breakfast times, and local transportation information, all with a constant smile that made me feel very welcome. The check-in process was highly efficient, with no waiting or hassle. Any issues I had were resolved immediately; they were professional and thoughtful. The room was clean and tidy, and the environment was quiet and comfortable. Overall, the experience was superb. Nicole at the front desk truly enhanced the stay, making me feel right at home. I will definitely choose this hotel again next time and highly recommend it to everyone!

The service was decent. What stood out to me was how attentive the breakfast staff were; they consistently and carefully escorted every guest to the elevator after their meal.

This hotel's location is excellent. It's close to Longhu Tianjie, Tianhui, Dongjiao Memory, and parks, plus the subway station is very near. **Facilities:** Overall very new. **Hygiene:** Clean. **Ambiance:** Unique location. **Service:** Welcoming reception.

Thanks to Manager Lily for the thoughtful check-in arrangements. The hotel consistently provides excellent service. The restaurant, guest rooms, and gym are all great. I'll definitely be staying here again in the future.

The welcome cookie was delicious and warm. The front desk lady was very patient and gentle, offering excellent service. The room was clean and spacious, and the gym had a full range of equipment. This is my second time staying here in Chengdu, and I'm very satisfied! 👍🏻

Xiaoxiong provided excellent service, responding promptly to every request.

The room was spacious and the bed was comfortable. The view was fantastic, both day and night. Breakfast offered a decent variety, but wasn't particularly amazing. The room temperature was high, and the air conditioning didn't seem to cool it down.

This is the most guest-centric hotel I've ever stayed at in Chengdu, and it's the first time I'm genuinely leaving a review. The delivery robot broke down in the middle of the night, and the manager personally brought my order up twice. I felt bad asking him a third time, so I went down to get it myself, haha, I was just so hungry in the dead of night. The hygiene is impeccable, and the service is great too. I recommend this place to all my friends visiting Chengdu, and I personally love this DoubleTree by Hilton. The main reason is that the facilities are quite new, and the location is super convenient, close to Dongjiao Memory and right in the city center. Anyone visiting Chengdu should consider this hidden gem! There are tons of food options downstairs, and the staff are all very warm and friendly. A special shout-out to tonight's duty manager, love you!~