Tower 3, NO. 366 Tianfu 3rd Street, Hi-Tech Industrial Development Zone, Chengdu, Wuhou District, Chengdu, Sichuan, ChinaView Hotel Details
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Citadines Gaoxin Chengdu Guest Reviews
4.7/5
Outstanding
709 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(709)
Positive reviews(697)
Reviews with photos/video(103)
Awesome amenities(84)
Friendly front desk staff(78)
Great value for money(67)
Perfect for business trips(34)
Delicious breakfast(30)
Excellent room layout(21)
Stayed multiple times(12)
Tasty coffee(5)
Negative reviews(12)
Guest User
Two-Bedroom Premier
Stayed in Jul 2024
Family
10 review
4.7/5
Amazing
Posted on Aug 10, 2024
Nice and clean apartment. Yana was helpful in telling us where we can go for food and also when I messaged to check something.
Response from Property: Dear guest, thank you for shoosing stay at Citadines Gaoxin Chengdu, your recognition gives us a great inspiration. We will continue to uphold the excellent service concept to provide customers with better service, looking forward to your next visit!
Guest User
One-Bedroom Deluxe
Stayed in Jun 2024
Other
3 review
4.7/5
Amazing
Posted on Sep 3, 2024
I stayed here for the ballet and had a very good experience there. Room is quiet, neat and tidy. Restaurants are within walkable distance. Also the staffs and manager at the front desk are friendly and helpful.
Response from Property: Dear guest, thank you for shoosing stay at Citadines Gaoxin Chengdu, your recognition gives us a great inspiration. We will continue to uphold the excellent service concept to provide customers with better service, looking forward to your next visit!
6EPor
Two-Bedroom Premier
Stayed in Mar 2024
Travel with friends
12 review
4.5/5
Great
Posted on Apr 15, 2024
A short trip over weekend to Chengdu for watching musical shows and that's the reason for me staying at Citadines Gaoxin for its location, which is only 10-mins walk away from the theatre. The hotel apartment is surprisingly good in term of services and room sizes which is really values for the money. Even though there are few facilities inside the complex, you can find whatever needed near the apartment as there are convenient stores and restaurants nearby. The only shortcoming I could find is NO service lift in the building. It would be a bit weird and inconvenient for guests to take the same lift with the cleaning staffs who are carrying big baskets of dirty towels and bed-sheets especially during busy hours for checking out. Still, I will definitely stay again for next musical trip in Chengdu.
Response from Property: Dear Guest, Greeting from Citadines Gaoxin Chengdu! Thank you very much for your kindly feedback and we will keep up to provide a good service to our guests,We look forward welcoming you again in Citadines Gaoxin Chengdu.
Maria Luisa
Two-Bedroom Premier
Stayed in Feb 2024
Family
5 review
4.7/5
Amazing
Posted on Mar 30, 2024
Excellent hotel. The staff very friendly and are able to communicate with foreigners.
The ASR gave me a discount 25% for my birthday because I am member of the rewards program.
This was a surprise!
The room very ample, well designed and clean.
We spent a nice stay
Thanks
Response from Property: Dear guest, thank you for shoosing stay at Citadines Gaoxin Chengdu, your recognition gives us a great inspiration. We will continue to uphold the excellent service concept to provide customers with better service, looking forward to your next visit!
Anonymous User
One-Bedroom Executive
Stayed in Dec 2023
Couples
39 review
4.2/5
Very Good
Posted on Feb 2, 2024
be cautious as there are two Citadines on the same street quite close to one another.
The hotel staff was a BIT unfriendly when I checked in after my wife - they claimed I didn’t have a reservation after telling her that I would need to check in when I arrived. It was a dismissive attitude which wasn’t appropriate.
The apartment was quite nice although I had trouble getting my computer to connect to the wifi l.
Response from Property: Dear Guest, Greeting from Citadines Gaoxin Chengdu! Thank you very much for your kindly feedback and we will keep up to provide a good service to our guests,We look forward welcoming you again in Citadines Gaoxin Chengdu.
dindin0317
One-Bedroom Deluxe Twin
Stayed in Jul 2023
Couples
71 review
5.0/5
Outstanding
Posted on Aug 4, 2023
comfortable, clean, good environment , look like mapan feel
Response from Property: Dear Guest, Greeting from Citadines Gaoxin Chengdu! Thank you very much for your kindly feedback and we will keep up to provide a good service to our guests,We look forward welcoming you again in Citadines Gaoxin Chengdu.
Ken Dawg
One-Bedroom Deluxe
Stayed in Nov 2023
Business travellers
41 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Very clean and nice room. About 10 minute walk to nearest subway
Response from Property: Dear guest, thank you for chooseing to stay at Citadines Gaoxin Chengdu, your recognition gives us a great inspiration. We will continue to uphold the excellent service concept to provide customers with better service, looking forward to your next visit!
暖心宝宝
Family Room
Stayed in Aug 2023
Family
1 review
4.7/5
Amazing
Posted on Oct 3, 2023
Very nice choice and can wash clothes. near airport which is about 20 minutes.
Response from Property: Dear Guest, Greeting from Citadines Gaoxin Chengdu! Thank you very much for your kindly feedback and we will keep up to provide a good service to our guests,We look forward welcoming you again in Citadines Gaoxin Chengdu.
Grace CD
One-Bedroom Executive
Stayed in Dec 2022
Solo travellers
24 review
5.0/5
Outstanding
Posted on Jan 22, 2023
This hotel is officially my favorite. Can't falt it in any way. Great location, the best amenities. Very clean, the friendliest most helpful staff. Definitely worth every coin.
Response from Property: Dear Guest, Greeting from Citadines Gaoxin Chengdu! Thank you very much for your kindly feedback and we will keep up to provide a good service to our guests,We look forward welcoming you again in Citadines Gaoxin Chengdu.
Guest User
Studio Executive Twin
Stayed in Jan 2025
Business travellers
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Bryan's service is good, the room is nice and clean, free freshly ground coffee is provided every day, and a small gift is given for consecutive stays. I will come again!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Citadines High-Tech Chengdu. Your affirmation has given us great encouragement. We will continue to uphold the excellent service concept to provide customers with better services and look forward to your next visit!
NEE rainbow
Two-Bedroom Premier
Stayed in Dec 2024
Family
40 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The room is a two-bedroom, one-living room type, with Hema nearby, very suitable for a 3-5 day family trip, the living room is comfortable, I like Citadines as always, takeaway is very convenient and parking is easy. The only thing to be careful is to take a shower in two bathrooms at the same time and be careful not to grab hot water.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Citadines High-Tech Chengdu. Your affirmation has given us great encouragement. We will continue to uphold the concept of excellent service to provide customers with better services, and look forward to your next visit!
Anonymous User
Two-Bedroom Premier
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 13, 2025
My family likes this hotel very much. The breakfast is also very rich. The accommodation is very clean. The room facilities are complete. The children are also very happy. Haha. The room has a family atmosphere.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Citadines Chengdu High-tech Apartment Hotel. Your affirmation is a great encouragement to us. We will continue to uphold the excellent service concept to provide customers with better services and look forward to your next visit!
Anonymous User
One-Bedroom Deluxe
Stayed in Nov 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The hotel is clean and sanitary, the front desk Loya service is good, the hotel has a strong festive atmosphere, by the way, there is also self-service coffee in the lobby, which is very good👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Citadines High-Tech Chengdu. Your affirmation has given us great encouragement. We will continue to uphold the excellent service concept to provide customers with better services and look forward to your next visit!
Guest User
One-Bedroom Deluxe
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The hotel is very nice. Ms. Crystal Yu, the front desk clerk in charge of check-out, also gave me a small gift. It was a very satisfying stay!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Citadines High-Tech Chengdu. Your affirmation has given us great encouragement. We will continue to uphold the excellent service concept to provide customers with better services and look forward to your next visit!
Guest User
One-Bedroom Deluxe
Stayed in Oct 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The hotel is very good, the front desk service is very good, especially to praise Crystal, who helped me solve many problems, very excellent staff!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Citadines High-Tech Chengdu. Your affirmation has given us great encouragement. We will continue to uphold the excellent service concept to provide customers with better services and look forward to your next visit!