Come to live in Star Hotel (Chengdu Tianfu 2nd Street Shihao Plaza Branch) Reviews

Very large, nice and clean room, for an incredible price. People at reception very kind and efficient, especially Hanbao.

it's a very placent hotel and good location around many things to buy food and easy to arrive, the staff is amazing and kind very good hotel for the price

This is an Apartment/Hotel. Not easy to locate this hotel. It's about 15 minutes walk to the Metro Station which is near a huge mall with lots of food outlets.

Really excellent hotel; it was clean, great value and had a large room - no complaints!

The ladies at the front desk were really kind and helpful, even though there were language barriers. The location is nice and central.

Chengdu became a trip to remember, especially because of my hotel accommodation at Nicesoe Hotel. If you have an early return flight scheduled, this hotel is one of the best places you can find because of its proximity to the airport (roughly 20 minutes based on experience). Dayuan subway station (Line 5) is also 12 minutes away if you are just walking. Meanwhile, Saiho Mall and Citywalk also offer some varieties for local shops and bars. The service was also top notch for me. Shortly after the check-in, they got in touch by adding my WeChat and establishing the communication line. Through WeChat, they were able to check on me and offer assistance for much of what I needed for the duration of my stay. When I started my holiday, I actually sprained my left foot and they were very generous in offering their ice packs so that I can treat my sprain. In addition to these, they also suggested places of interest that I can visit around Chengdu. My luck was on a roll and I won lots of toys in the lottery. Unfortunately, my luggage wasn't enough to bring them all. Thankfully, one of their personnel, Rose, assisted me in shipping them back to my home city. The overall experience is amazing and I am totally satisfied with the services, plus the hotel room I got which was overlooking the city. If you are a first timer in Chengdu, I would really recommend this place! They are true to their word that they had posted in their basic information page: Any foreigner, of any nationality is welcome!

The room was spacious and the service provided was great. Also loved the fact that they had a space for tea session.

Pleasant stay! The hotel boasts comfortable rooms with modern decor. The staff is welcoming and responsive to guests' needs. The location is fantastic. It's a great choice for exploring local attractions and enjoying the city's famous cuisine.

Nice hotel, strongly recommended for business travellers.

the counter staff is very helpful, the room is big

Really nice hotel. Clean and comfortable.

The service was amazing. The front desk staff lady was extremely nice, approachable, and helpful, even at 4am. The hotel staff as a whole is there whenever you need help and offers speedy assistance with superb customer service. The security is good as well. If you're a foreigner, the staff makes you feel taken care of and welcome, so don't worry about feeling out of place if you're foreign. The location is a bit far from where it's poppin in downtown Chengdu and the panda sanctuary, but the location is quiet and away from any noise. There are some small restaurants and convenience stores less than a minute walk away from the hotel, so the location is also good in that regard. As for room hygiene, the sink drain had a very bad smell that would only go away when we would wash our hands or faces, but the smell would come back quickly. It wasn't too bad unless we walked by the sink. The bathroom was relatively clean but the drain would occasionally smell, though not as bad as the sink drain. The shower mat it came with was dirty but we didn't use the shower mat. The toilet was rather clean as well as the rest of the room. Ayis did a fine job of cleaning, especially since we stayed for 5 days. The lobby and hallways were also clean. The laundry room's washer and dryer are free and operate in great condition. This hotel is a great choice if you want accommodations on the newer, functioning, and affordable side as opposed to the expensive international hotel chains in Chengdu.

Room was clean. Staff were friendly. Nearest subway station 16 minute walk from hotel.

Great hotel! In a nice and quite area. It's has coffee shops and restaurants near by and it's a walk away to the metro station. Clean and comfortable as well. 小琴 😁