Nanxi2007
August 20, 2023
The hardware is very good. I highly recommend it to Fuxian Lake. It is more spacious than a B&B room, has complete facilities and a laundry room. Next time I go there, I will still choose this hotel. Although the software is weak, the main reasons are: 1. The breakfast is too poor. It is better not to provide the small food, just rice noodles. The fat lady who was cooking the rice noodles did not raise her eyelids and kept a straight face (the other thin lady was obviously kinder). 2. The customer service is unsatisfactory. There are no soap boxes, soaps and small towels in the guest bathroom of the parent-child suite. We wanted to provide soap boxes and small soaps, but we were told that there were no soap boxes and were given a small soap. We had to use the ashtray as a soap dish. In addition, the juice and seeds we dripped on the guest bathroom toilet were still there when we came back at night. 3. Decoration design issues: Why does the standard bathroom have a side of frosted glass? It increases the cost and disturbs the guests' rest. When my roommate gets up early and goes to the bathroom to turn on the light, the whole room is brightly lit. 4. There are obviously insufficient elevators. There are only two elevators. During the peak dining period at 9 o'clock in the morning, the room attendants push the linen cart upstairs to start work. When guests go out at ten o'clock in the morning, the kitchen staff drags the food waste into the elevator. No wonder the elevator is dirty.
Recommend the parent-child suite, which is more comfortable than the standard room and has a better view. The only thing is to close the screen door when entering and exiting at night, as there are many mosquitoes.
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