Guest User
April 26, 2022
I had to visit Chennai for a visa appointment early in April, on very short notice overnight. I travelled ***** with a driver and my dad (who is elderly) by road from my parents house about 700 km away. We had called earlier in the day to book a room for us to stay. The person at the front desk spoke as if we was unsure about our booking, and did not get an assuring answer, but were only assured a room after sufficient cajoling. Now, for unseen circumstances, we reached chennai early morning and were made aware, that the room we had booked was gone. However, after assuring that we need a room and need to stay until 4:00 PM for allowing the person driving to rest, we were given a small two bedroom. The room was untidy. In the bathroom there were cups left on top of the wall. While our driver was getting his rest, they cut off the electricity to the room. **Mind you this is Chennai in the middle of summer. It gets very very hot**. He was given unconvincing answers by the front desk. The bellboy even tried to find out the reason and have the electricity turn back on. When I took this matter to the front desk, they blamed the Electricity supply first, followed by electric work going on elsewhere, followed by only section of the hotel was impacted etc. My work takes me to many places and I have stayed in many hotels. This hotel joins the list of the worst places to stay in my list. You will be well served by other hotels in Chennai. TDLR: - We werent given the room that was booked (3 bed), instead got a two bed. - Bathroom had cups on top of the wall. Could be cleaner. - Bedspread had a hole in it. - Electricity was cut off while someone was in the room.