At check in make sure you stay on the east side of the hotel, facing the hotel.
West side requires renovating and refurbishment. We had to take my wife to hospital to demonstrate she was unwell for us to get a room with a door to let fresh air after two days of 13 day stay. Windows open partially and too stuffy and dusty.
Reception try to sell you an upgrade not provide what you had requested.
Staff on the ground, poolside, restaurant, house keeping are just amazing. They made our stay great. Some middle ***agers are amazing when they realized our issues. No need to give names, too ***y are just amazing.
The chef, made us healthy breakfast, just first class. made my wife get better.
Would I stay there again? Yes. Feedback is to overall ***ager to fix issues to get better.