The Chermside Apartments Reviews

I stayed at this hotel for one night during a long layover. My friend picked me up from the airport, so it only took about 15 minutes to get there by car. The room was clean, and the bed was large and comfortable, which was great. However, there were hardly any amenities, so you'll need to bring your own toothbrush, body soap, shampoo, etc. A hairdryer was provided, and there were two types of towels. Breakfast was a simple, home-style meal, but it was perfectly sufficient for a one-night stay. If you're staying for multiple nights and want something different, there's a McDonald's nearby that you could use.

Close to Brisbane Airport and shopping mall nearby and bus terminal leading to city and others. Friendly services including good breakfasts before planning for next visits.

Extremely friendly and accommodating staff but not the best choice if you have business in the city as transport links are not the best. For tourists who only have business in chermside this does everything it claims

Friendly staff. Location very close to the huge mall and a bus terminal. The breakfast experience made the stay, very friendly woman ensuring Travellers are fed.

Great location and lovely staff.  Room 304 was VERY SMELLY and VERY DIRTY. There was a very strong sewerage smell from the bathroom. We had to keep the the fan on, bathroom door closed and outside doors open the entire time. The bathroom was mouldy amd grimy. The carpets threadbare, heavily stained and grimy. The walls and skirting boards filthy. The bed was clean and comfortable.

First time I've stayed here. I was aware of the mixed reviews & I've stayed at other hotels in Chermie but they were booked out on this occasion. It was raining heavily when I arrived so appreciated the undercover parking spaces immediately outside the reception. Check-in was seamless (thx Trip.com) & they didn't require a security deposit or CC scan so my customer trust box was ticked :-) The car park is secure & at ground level but spaces are limited; I was able to find a spot though at 4pm. There is public parking out on the street without restriction after 5pm. I had a Hotel Queen Room on the 2nd floor. Easy access via lift and the common areas were clean & well lit. The room and bathroom were clean with a pleasant aroma & no smell of mould (reported by others), air-con was on. I had a choice of two sliding doors to access the balcony so good for fresh air (but no insect screen). Overall, the room was comfortable whilst showing some signs of wear & tear. The shower had a choice of either hand-held or fixed head (rainforest type) & had plenty of pressure - great. I would recommend bringing your own toiletries, unless you're happy with generic multi-function liquid soap! The fridge was empty except for a small uht milk with no complimentary springwater or mini-bar that you might find in other hotels. There was TV, tea/coffee making supplies and a small microwave. If you like to sleep in complete darkness (like me), bring an eye-mask as the hallway lighting outside the room is bright & on all night, creating an aura around the front door that is hard not to notice. The area was relatively quiet with the hotel located on a side street. It's an easy & short walk to a major shopping centre and the bus station if you need to head into Briz City, which is a 20-30min ride away & only $0.50 fare - awesome. Breakfast (from 7am) was also included but I had to head-off early so wasn't able to grab a bite this time. In summary, I felt that the room rate was appropriate and score my overall experience as good.

An absolutely excellent place stay, would recommend, even just based on the staff and the breakfast. I observed that great care was taken of people checking in to stay who would be going to the hospitals local to the area. Check-in was so easy, and the reception staff was very kind. Things I loved: * the included healthy breakfast, * free on-site parking *Ferrari in the reception area (no idea why it's there, and I'm no car enthusiast, but it is a classy touch) * very friendly and kind staff * neat and good layout of room * comfortable bed * good air conditioning * friendly people throughout the building * walking distance to Chermside shopping centre * excellent price Thing I didn't like as much: * not really sound-proofed, you sometimes hear sounds from other rooms and hallways * the balcony area did have a bit of a smell in the early evening, dissuading me from eating outside until later on - this might have just been the day I stayed. It was nice enough later to leave the door open and have a bit of a breeze while sleeping. Highly recommended.

Room floors were dirty No towels Pool area was dirty Do think I would go back again unfortunately

Great apartment hotel. Enjoy the balkcony, proximity to services, restaurants and parks in this suburb of Brisbane. Didn’t go to the city( easily reached by multiple buses) because tired from an intense trio to Alice Springs.

Good location, shopping mall just down the road, clean and spacious, the complementary breakfast was very good staff were friendly

The room did not meet our expectations. There were bed bugs, and there was no elevator to the area where we were allocated. This was not specified, especially considering my wife recently had surgery. I spoke with the manager upon checkout, as the room requires pest control as soon as possible.

Friendly staff beautiful clean room . Handy location

Stayed here twice. First time was really good, the second time the room had still some rubbish. The beds are very comfortable and the rooms quiet. Location is great, close to mega mall and public transport. Breakfast was simple - no cheese or yogurt - but ok. The only negative thing is the WiFi. It is slow and hangs sometimes. It also has a minimal quota.

My wife and I stayed for three nights We checked in after 7 pm so missed the reception deadline Got our key through the night safe box On going to the room via the lift we didn’t realise that we had to carry two very large cases up to a mezzanine floor level with twenty steps Entering the unclean room ( the bed was made and clean) there was only the ceiling light working in the bedroom ( the lamp had no bulb) on the bedside table The other “ bedside “ table was a wooden stool. The bathroom was “ decent “ but again only with a working ceiling light. The over sink mirror light wasn’t working either. The next day we opened the patio door to see total dirt and dust on the patio floor, which obviously hadn’t been cleaned in weeks ( my wife renamed the establishment GERMSIDE) . We went to the reception to report all issues, which were noted but to our dismay we returned to our room 10 hours later and absolutely nothing was done as per our requests The breakfast was extremely basic ( but we were aware of that) served by two pleasant elderly people who boiled the kettle and poured the water into our cups The outside breakfast patio area again was unclean but we accepted as we were only there 10 minutes The Wi-Fi was very poor although it it work occasionally The Wi-Fi code was “ Endive 1” Can I suggest that it is changed to 1 Dive as this is exactly what it is Now I know why they want full payment up front for this low level, low hygiene apart hotel Disappointed holiday maker