Pastell Oldtown Chiang Mai Reviews

The hotel's location is only about 10 minutes from the airport, which was perfect for us catching an early morning flight. We stayed here for four nights, and the facilities were quite complete, the bed was comfortable, and the staff were all very enthusiastic and helped solve many problems. Breakfast is on the first floor; the hotel itself has a professional toast shop on the ground floor, so the breakfast was excellent! They offer toast sets, coffee, yogurt bowls, pork sticky rice, congee, fried rice, cereal, fruit... the variety is quite extensive! I suggest everyone say "no sugar" more often, as I felt the yogurt bowls had honey and the coffee drinks too – people in Chiang Mai really love their sweets! The hotel has its own swimming pool, although it's small, it's enough for kids. It's better in the afternoon, otherwise the water is a bit cold. There's also a 7-Eleven not far from the hotel, and plenty of restaurants nearby. Given the prices of these restaurants, I think everyone would find them good, haha. The only downside to the hotel is that the soundproofing isn't great. During the National Day holiday, there was construction nearby that started making noise around 7 AM. You could also hear people talking in the hallway and doors closing in adjacent rooms... If you're a light sleeper, you might want to reconsider, but everything else was very satisfactory.

I personally found the rustic style quite charming and it's definitely my kind of vibe~ It's about a 10-minute walk from Chiang Mai Gate. Breakfast is a set menu with pretty good options, and they even have pour-over lattes, which is a big plus! 😁 The room was small but cute, with lovely warm color schemes. Even though the hotel is small, it has a little pool which is great for a dip. There are also many small massage shops around, and a 7-Eleven nearby, which is very convenient.

Love the relaxing vibe of the hotel; makes one feels relaxed and welcomed upon checking in.

The hotel was clean and tidy, and the young staff at the front desk were all very enthusiastic and provided great service. The breakfast was well-designed. Recommended! My family stayed for two days and had a wonderful experience. It's not far from any of the attractions.

Breakfast was delicious 😋. The place is clean and tidy, very close to all the nearby attractions, making it super convenient to get around. There's even a pharmacy right outside on the ground floor, which is reassuring. The room layout is really comfortable, with a nice little sofa. The shower in the bathroom has a unique round design, which I loved. The staff were friendly and accommodating, and I was able to get a packed breakfast to take to the airport. The shoe rack by the door was incredibly practical – I bought quite a few pairs of shoes in Chiang Mai! 😃

Cute place, good use of space. The staff were very attentive. Breakfast was excellent. However, the entrance to the property is very narrow.

Great location and warm welcoming, I stayed there because last 4/5 years again so I’m glad to be back and will return again for sure and breakfast absolutely amazing

The room was fine, but the hotel's 'pool' was tiny, impossible to swim in. Breakfast was great, and the front desk staff were responsible and friendly. It's excellent value for money and very convenient for exploring the old city.

The staff were warm, attentive, and very detailed, and the breakfast was excellent with a great variety.

Loved the hotel so much! Quiet, peaceful, clean, cultural, great breakfast options, 8 min to the airport and many other tourist spots! Friendly, polite, knowledgeable and professional staff too :) and don’t even mention the cozy bed by the window!

Great experience at this hotel, small but very nice hotel. I enjoyed the pool area and my girlfriend loved getting to wear the traditional dress and take pictures there. Also, the breakfast there was excellent.

Very suitable for stays of two nights or more, extremely comfortable...

Value for money king!! Clean and tidy, excellent location, great overall experience.

Loved the place! Feels welcoming and friendly. The room was light and specious with a small balcony and nice shower room. I’m definitely going back!