199 42 Changklan Rd, Chang Khlan Sub-district, Chang Khlan, Chiang Mai Province, 50100, ThailandView Hotel Details
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The Empress Premier Chiang Mai Guest Reviews
4.5/5
Great
358 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(358)
Positive reviews(348)
Reviews with photos/video(124)
Large rooms(49)
Tasty food(17)
Great swimming pool(16)
Perfect for business trips(14)
Near shopping area(14)
Convenient for shopping(13)
Well decorated(11)
Friendly front desk staff(9)
Negative reviews(10)
Mohammed Alabdali
Premier Room
Stayed in May 2024
Family
2 review
4.7/5
Amazing
Posted on Jun 22, 2024
Very nice hotel located in the centre of Chiang Mai. Very close to night market. A free gift from the hotel is given to all rooms upon arrival. The staff are super friendly, especially the breakfast area.
Response from Property: Dear Guest, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel, particularly our services, staff etc. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so. Thank you again for choosing us and we hope to welcome you back in the future. Warm Regards, Empress Premier Team
Guest User
Executive Suite
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The hotel was absolutely fantastic . We had a suite that had fresh fruit and flowers in it , two Japanese style toilets , a HUGE bath andn2 big rooms . Also there was a microwave in the kitchen area . The staff could not have been any better . From front of house to the bell boys they were superb . The bar was run extremely well with the cocktails being made to our spec perfectly . Breakfast had a huge choice of both local and European food and the staff there were really attentive to clearing tables as well as helping with coffee etc
All in all I would happily give the whole experience 10 stars if I could .
We have already booked for next year based on our last stay
Thank all of you so much for making our stay with you such a perfect experience
KaiBerg
Premier Room
Stayed in Apr 2024
Couples
70 review
5.0/5
Outstanding
Posted on May 5, 2024
This was our second time staying here. It is a great hotel. The amenities are great. The rooms are clean. The pool is wonderful. The welcome gift is also really nice.
Response from Property: Dear Guest, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel, particularly our services, staff etc. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so. Thank you again for choosing us and we hope to welcome you back in the future. Warm Regards,Empress Premier Team
Stanislav
Premier Deluxe Room
Stayed in Sep 2024
Business travellers
41 review
4.7/5
Amazing
Posted on Nov 4, 2024
Always my favorite hotel in Chiang Mai, but those who suffer for a quality breakfast will be very disappointed !
Guest User
Premier Deluxe Room
Stayed in Sep 2024
Couples
3 review
4.5/5
Great
Posted on Oct 29, 2024
Really didn’t pay very much to stay here for 2 nights. Upgraded to corner room. Lovely and spacious. Immaculately clean. Bed was hard as previous comments but I slept great as very quiet.
Breakfast was disappointing but front desk service was fantastic. Very good for what we paid.
kfir
Premier Room
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 10, 2025
Excellent !! Clean and good service!!!
Response from Property: Thank you very much.
Odelia 1234
Premier Deluxe Room
Stayed in Mar 2024
Family
1 review
3.7/5
Posted on Apr 14, 2024
Nice hotel, nice breakfast and pool is OK.
It's not 5 star hotel, and not new. The beds are not comfortable, very stiff mattress. We received a nice welcome gift and fruit in the room, but we slept very bed.
Will not come back. Staff is friendly.
MrHeng99
Studio Suite
Stayed in Jun 2023
Solo travellers
9 review
5.0/5
Outstanding
Posted on Jul 31, 2023
Suite room was prefect for me, the staff was welcoming and everything was just prefect. Very new and well furnished.
Father
Premier Room
Stayed in Jun 2023
Family
9 review
4.5/5
Great
Posted on Aug 20, 2023
The hotel service is good, the price is acceptable. But, the the toilet got some problems, it can not be flushed!
Nyok Leng
Premier Deluxe Room
Stayed in Dec 2023
Couples
5 review
3.7/5
Posted on Jan 23, 2024
Nice clean hotel, courteous staff, walking distance to some local eateries. But the toiletries provided were sub-standard, not of 5-star standard.
Guest User
Premier Room
Stayed in Nov 2023
Solo travellers
8 review
4.2/5
Very Good
Posted on Dec 25, 2023
The Hotel is new and in a quiet location S.E. of the old City, although still within reasonable walking distance to the East Gate. The staff are friendly and helpful. The room was large and clean, with many fine attentive touches. The bed was very comfortable and the bathroom great. One snag is that there is no cafe or restaurant after breakfast time, except the ones in the old Empress next door.
UdoFischer
Premier Deluxe Room
Stayed in Aug 2023
Business travellers
37 review
5.0/5
Outstanding
Posted on Oct 29, 2023
we stay at the same hotel for the 3 years and it is always feeling like HOME.
The staff is professional and very polite
Swimming pool is super
Great variety of choice in buffet breakfast
Guest User
Premier Deluxe Room
Stayed in Aug 2023
Family
49 review
3.7/5
Posted on Sep 29, 2023
This hotel has excellent facilities and very comfortable. The food is fine and the staff in restaurant have excellent service.
Melleong
Premier Deluxe Room
Stayed in Dec 2022
Solo travellers
2 review
4.0/5
Very Good
Posted on Feb 20, 2023
Location is rather quiet off main busy *****. They assigned me a room facing a cemetery!!!
Omg... Facilities wise quite good. But lobby itself is quiet like graveyard