10 Loi Kroh Rd Lane 2, Tambon, Chang Khlan, Chiang Mai Province, 50100, ThailandView Hotel Details
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Guest Reviews of Hotel Loy Chiang Mai - Adult Only
9.3/10
Great
222 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service9.6
Cleanliness9.4
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All reviews(222)
Positive reviews(218)
Reviews with photos/video(103)
Delicious breakfast(48)
Friendly front desk staff(22)
Near shopping area(17)
Convenient for shopping(17)
Well designed(14)
Perfect for business trips(13)
Large rooms(13)
Average sound insulation(12)
Negative reviews(4)
mengzhe jiang
Superior Twin Room
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on Jun 7, 2025
me and my family really enjoyed the 3 days stay at hotel Loy. it's really quiet,cozy and well-equipped, swimming pool is pretty.though it's rainy season in Chiangmai, the smell of damp in our room is unpleasant.I have to say the service is brilliant , every staff is friendly and welcomed, thank you Zen, you are so adorable, Lucas and Tor. highly recommend for tourists.
Response from Property: Dear Guest,Thank you so much for taking the time to leave a review about your stay at our hotel! We truly appreciate your feedback.We hope to welcome you back to Hotel Loy Chiang Mai again soon.Best regards,Hotel Loy Chiang Mai
HSIU HUA
Superior Double Room
Stayed in Apr 2025
Solo travellers
35 review
10.0/10
Outstanding
Posted on May 26, 2025
Nice hotel, Quiet, and people are friendly to help my needs.
Response from Property: Dear Guest,Thank you so much for taking the time to leave a review about your stay at our hotel! We truly appreciate your feedback.We hope to welcome you back to Hotel Loy Chiang Mai again soon.Best regards,Hotel Loy Chiang Mai
Anonymous User
Superior Double Room
Stayed in Feb 2025
Couples
13 review
7.0/10
Posted on Mar 7, 2025
The walls of the room are super thin, can hear the next door switching on and off their switches, and keep hearing the birds chipping away whole day. The hotel staff are all super friendly and helpful. You also get welcome back drink every day when you return back to the hotel.
Anonymous User
Superior Twin Room
Stayed in Dec 2024
Family
20 review
9.0/10
Great
Posted on Jan 27, 2025
Excellent services from the crew and superb breakfast! Bed was super comfy, walking distance to sunday walking market, only disadvantage was no electric plug point by the bedside.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback following your recent stay at Hotel Loy Chiang Mai. We're glad to hear that you had an overall positive experience with us.We appreciate your feedback as it helps us continually improve. We have noted your comments and will use them to enhance our services and amenities further.We value your input and look forward to welcoming you back for another pleasant stay.Warm regards,Hotel Loy Chiang Mai
Anonymous User
Triple Room 2 Single Beds 1 Sofa Bed
Stayed in Nov 2024
Travel with friends
16 review
10.0/10
Outstanding
Posted on Dec 9, 2024
Room is spacious and clean! It’s a comfort to return to the room after a whole day out under the Chiang Mai sun. Service from the lobby reception to the breakfast staff to the bar staff is wonderful! A day will start with a scrumptious breakfast to a cold drink from the bar upon your return nightly.
The hotel is in a perfect location- 8min to Chiang Mai Night Bazaar, 14min to Saturday Wua Lai walking street and 17mjn to Sunday walking street! Not only that, there are plenty of food and massage places just out of the alley the hotel is nestled in.
Response from Property: Dear Anonymous,Thank you so much for taking the time to leave a review about your stay at our hotel! We truly appreciate your feedback.We hope to welcome you back to Hotel Loy Chiang Mai again soon.Best regards,Hotel Loy Chiang Mai
Haidilao Sam
Deluxe Double With Bathtub
Stayed in Nov 2024
Couples
5 review
10.0/10
Outstanding
Posted on Dec 8, 2024
I don’t write many reviews here but I wanted to give Hotel Loy Chiang Mai a huge shoutout for making our vacation to Chiang Mai so wonderful.
We booked the large suite with the outdoor hot tub which was spacious and beautiful. The hotel also has a large infinity pool and bar. Breakfast was included with our room and was top notch!
What truly impressed me though was the level of service and friendliness of the staff. Every time we went in or out, the staff had tea prepared for us. The staff recognized us and called us by name and the bartender Zen was always telling us jokes and making us laugh. Thank you Hotel Loy (and Zen in particular) for making this trip unforgettable!
Tarab
Superior Twin Room
Stayed in May 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Jun 6, 2025
Staff are very nice and also provide their great service. It’s just a few minutes walk to the Night Bazaar, very convenient.
Response from Property: Dear Guest,Thank you so much for taking the time to leave a review about your stay at our hotel! We truly appreciate your feedback.We hope to welcome you back to Hotel Loy Chiang Mai again soon.Best regards,Hotel Loy Chiang Mai
Siew Juan
Superior Double Room
Stayed in Oct 2024
Family
6 review
10.0/10
Outstanding
Posted on Dec 24, 2024
Hotel staff are generally very helpful and friendly. They have great breakfast options. Room are extremely big and clean
Response from Property: Dear Siew Juan,Thank you so much for taking the time to leave a review about your stay at our hotel! We truly appreciate your feedback.We hope to welcome you back to Hotel Loy Chiang Mai again soon.Best regards,Hotel Loy Chiang Mai
Guest User
Deluxe Double Room
Stayed in Oct 2024
Family
2 review
10.0/10
Outstanding
Posted on Dec 11, 2024
The hotel was clean and conveniently located between the old city and the river. Will stay again when in Chiang Mai.
Response from Property: Dear Guest,Thank you so much for taking the time to leave a review about your stay at our hotel! We truly appreciate your feedback.We hope to welcome you back to Hotel Loy Chiang Mai again soon.Best regards,Hotel Loy Chiang Mai
kfok
Superior Twin Room
Stayed in Oct 2024
Family
12 review
9.5/10
Amazing
Posted on Dec 23, 2024
I recently stayed at Hotel Loy in Chiang Mai and had a fantastic experience. The service was exceptional, with friendly staff who promptly assisted with my luggage and check-in. The hotel boasts a beautifully designed interior that combines artistic elegance with a hint of Japanese style, creating a refreshing atmosphere. Breakfast was a highlight, offering delicious à la carte options served directly to the table. The location is convenient, close to attractions like Tha Phae Gate and various dining options. Overall, Hotel Loy provided a warm and welcoming environment, making my stay truly memorable. Highly recommended!
Response from Property: Dear Kfok,Thank you for taking the time to share your feedback following your recent stay at Hotel Loy Chiang Mai. We're glad to hear that you had an overall positive experience with us.We appreciate your feedback as it helps us continually improve. We have noted your comments and will use them to enhance our services and amenities further.We value your input and look forward to welcoming you back for another pleasant stay.Warm regards,Hotel Loy Chiang Mai
Ting
Triple Room
Stayed in Jun 2024
Family
2 review
10.0/10
Outstanding
Posted on Jul 23, 2024
Very nice place to stay, convenience location with hospitality hotel staffs, helpful all the time
Response from Property: Dear Guest,Thank you so much for taking the time to leave a review about your stay at our hotel! We truly appreciate your feedback.We hope to welcome you back to Hotel Loy Chiang Mai again soon.Best regards,Hotel Loy Chiang Mai
kangxin xu
Superior Double Room
Stayed in Mar 2025
Solo travellers
1 review
6.0/10
Posted on Apr 19, 2025
Not good, moist and not clean….even see a roach in room, bad sleep…….
Response from Property: Dear guest,Thank you for sharing your feedback with us. We're sorry to hear that your recent experience at our hotel fell short of your expectations. Providing a comfortable and enjoyable stay for all our guests is our top priority, and we regret that we did not meet that standard during your visit. Your feedback helps us identify areas for improvement, and we appreciate you bringing this to our attention.Thank you once again for your valuable feedback. We hope to welcome you back for a more positive experience in the future.Best regards,Hotel Loy Chiang Mai
Jerine
Superior Twin Room
Stayed in Jun 2024
Family
5 review
9.0/10
Great
Posted on Jul 16, 2024
Very pleasant stay. Room size and layout was comfortable. Breakfast was awesome. Welcome drinks and snacks were served upon arrival and every night when we reached back to the hotel. Staffs were friendly and helpful as well. Special mention to Zen whom went the extra mile to help purchase the coconut biscuit with pineapple jam that I was looking for. Highly recommend to book a stay here.
Response from Property: Dear Jerine,Thank you for taking the time to share your feedback following your recent stay at Hotel Loy Chiang Mai. We're glad to hear that you had an overall positive experience with us.We appreciate your feedback as it helps us continually improve. We have noted your comments and will use them to enhance our services and amenities further.We value your input and look forward to welcoming you back for another pleasant stay.Warm regards,Hotel Loy Chiang Mai
JQ YEW
Deluxe Double With Bathtub
Stayed in May 2024
Couples
7 review
8.5/10
Very Good
Posted on Jun 12, 2024
Great location with staff good service and explanation those amenities
Response from Property: Dear JQ YEW,Thank you for taking the time to share your feedback following your recent stay at Hotel Loy Chiang Mai. We're glad to hear that you had an overall positive experience with us.We appreciate your feedback as it helps us continually improve. We have noted your comments and will use them to enhance our services and amenities further.We value your input and look forward to welcoming you back for another pleasant stay.Warm regards,Hotel Loy Chiang Mai
ShirleyLam00
Superior Double Room
Stayed in Aug 2024
Travel with friends
2 review
9.5/10
Amazing
Posted on Sep 22, 2024
We enjoyed our stay very much. The room is spacious and comfortable. The breakfast is also superb with a wide range of selection. But most unforgettable is the heartwarming hospitality of the staff. Special mention to Zen who went extra miles to help us organize our rooms and surprised us with deserts and drinks every night we went back to the hotel.