To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.3
Service9.0
Cleanliness9.1
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All reviews(39)
Positive reviews(27)
Reviews with photos/video(10)
Great location(12)
Clean and tidy(5)
Negative reviews(3)
Anonymous User
Deluxe Double Room
Stayed in Jun 2026
Solo traveller
2 reviews
10/10
Outstanding
Posted on Jul 12, 2026
This hotel boasts an excellent location for exploring the area. It's situated in the Nimmanhaemin area, full of cafes, and is just a 5-minute walk from One Nimman, a stylish mall perfect for souvenir shopping. The Old City is a 10-minute Grab ride away, and Wat Doi Suthep is about a 30-minute Grab ride. The room was very clean and came with a hairdryer. The staff were incredibly friendly and you could choose your breakfast menu. I visited in July during the rainy season, so the price was reduced, which was a great deal as the rain stopped quickly and didn't hinder sightseeing at all. Chiang Mai airport is very close to the city center, so if you're a light sleeper, it might be a good idea to bring earplugs or noise-canceling earphones. Also, since there are mosquitoes in the garden and mountains, insect repellent is a must-bring item.
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6/10
Guest User
Standard Twin Room
Stayed in Jun 2026
Family
1 reviews
9.5/10
Amazing
Posted on Jul 18, 2026
I had a wonderful stay at The Craft Chiang Mai. The room was clean, comfortable, and well-maintained. The staff were incredibly friendly, welcoming, and always happy to help, which made the stay even more enjoyable.
The breakfast was delicious, and the coffee was excellent—definitely one of the highlights of my stay.
The only downside is that the hotel does not have its own parking. If you’re traveling by car, it may be a little inconvenient, although there is a nearby parking lot within walking distance.
Overall, it’s a great place to stay with excellent service, clean rooms, and a fantastic breakfast. I would definitely stay here again.
Guest User
Family Room
Stayed in Jan 2026
Family
7 reviews
9.5/10
Amazing
Posted on Feb 22, 2026
Booked this hotel last minute for our trip to Chiang Mai, staying 6 nights with 3 adults and 1 child. The family room was really comfortable! The service was excellent. An extra bed was 1000 baht a night, and breakfast was included. While the breakfast was simple, it tasted great and satisfied my craving for bread! Every day, they refilled our bottled water and snacks, which was a nice touch. 😎 I have to praise the hotel's location – it's absolutely fantastic! It's in Nimman, and you can walk everywhere. Maya Mall, One Nimman, and Chiang Mai University are all within a 1km walk! There are also tons of great food and drink options nearby! Teresa Teng's favorite curry noodles and Joost drinks are all around! Coffee shops, brunch spots, massage places, 7-Eleven – you name it, it's there! I'd definitely stay here again.
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6/8
Response from Property: Thank you so much for your wonderful and detailed review. We are truly delighted to hear that you and your family had such a comfortable and enjoyable stay with us during your trip to Chiang Mai.It is great to know that you enjoyed the family room, our service, breakfast, daily refreshments, and especially our convenient location in the heart of Nimman. We are also happy that you had the chance to explore many nearby cafes, restaurants, massage shops, and local attractions around the area.Your kind words mean a lot to our team and encourage us to continue providing the best experience possible for our guests. Thank you once again for choosing to stay with us, and we are looking forward to welcoming you back again on your next visit to Chiang Mai!The Craft Nimman Hotel
EYYH
Standard Double Room
Stayed in Dec 2025
Couple
25 reviews
10/10
Outstanding
Posted on Jan 18, 2026
Hotel was centrally located, close to restaurants and entertainment options. Staff were also friendly and helpful, although the room could have been better lit.
TSum2411
Deluxe Twin Room
Stayed in Nov 2025
Solo traveller
11 reviews
10/10
Outstanding
Posted on Jan 10, 2026
Superb all round, can’t fault it.
Guest User
Standard Double Room
Stayed in Jan 2026
Business traveller
6 reviews
7.0/10
Posted on Feb 28, 2026
The room is dark, and the view from the window is basically blocked. I don’t like this hotel at all as they room can’t work as it’s for business
Response from Property: Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay did not meet your expectations.We apologize for the inconvenience regarding the room brightness and limited window view. We understand how important a comfortable and suitable working environment is, especially for business travelers. Your comments are valuable to us and will be taken into consideration as we continue to improve our guest experience.We appreciate your honest feedback and regret that we were unable to provide you with a more enjoyable stay. We hope to have the opportunity to welcome you again in the future and offer you a better experience.The Craft Nimman Hotel
Anonymous User
Deluxe Twin Room
Stayed in Jan 2026
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Mar 25, 2026
Clean and comfortable, great location right next to a massage place, and the breakfast was delicious too.
Original textTranslated by Google
Response from Property: Thank you very much for your kind review. We’re delighted to hear that you enjoyed the cleanliness, comfort, convenient location, nearby massage shops, and our breakfast. We truly appreciate your support and hope to welcome you again on your next visit to Chiang Mai.The Craft Nimman Hotel
Anonymous User
Deluxe Double Room
Stayed in Jan 2026
Couple
2 reviews
9.0/10
Great
Posted on Feb 8, 2026
Room lighting was too dark at night. Curtains were not black out so room was bringt in the morning.
Bed was excellent. Pillows and comforter were perfect.
Anonymous User
Standard Twin Room
Stayed in May 2025
Travelling with friends
6 reviews
10/10
Outstanding
Posted on Jun 3, 2025
Nice hotel on Nimman road. Close to restaurant and cafe. Very convenience with reasonable price. Highly recommend.
6/11
Anonymous User
Deluxe Double Room
Stayed in Sep 2025
Business traveller
6 reviews
6.0/10
Posted on Oct 18, 2025
No basic amenities for example a toothbrush and a toothpaste. Location is in the heart of the city. No 24-hour staff to troubleshoot your requests.
Guest User
Standard Double Room
Stayed in Nov 2024
Family
3 reviews
9.0/10
Great
Posted on Dec 24, 2024
Nice simple place rucked away from the busy side of niman area. Nothing much to comment about the room as it has the badic necessities. There are also food choices near by and a mall close by. I will return to stay at this place again.
Louis303
Family Room
Stayed in Jan 2024
Couple
34 reviews
3.5/10
Posted on Feb 21, 2024
The hotel's restaurant wasn't even open during the stay. Completely overpriced and not worth it.
Guest User
Deluxe Double Room
Stayed in Dec 2023
Solo traveller
5 reviews
9.5/10
Amazing
Posted on Jan 15, 2024
Absolutely excellent hotel. Room was spotless, and location perfect - great restaurants and bars on the doorstep and old part of Chiang Mai easily walkable. Plenty of variety at breakfast with friendly efficient service throughout my stay. Many thanks to all the staff.
Guest User
Standard Double Room
Stayed in May 2025
Solo traveller
1 reviews
10/10
Outstanding
Posted on Jun 22, 2025
Very nice
Anonymous User
Family Room
Stayed in Jan 2026
Family
13 reviews
8.0/10
Very good
Posted on Mar 22, 2026
The restrooms are cramped and lack hooks; adding hooks is strongly recommended, otherwise there's nowhere to put clothes.
You can hear airplane noises. The owner and staff speak okay English, but the general staff's English is poor, which can lead to misunderstandings. Overall, the price is on the high side; better service and food are expected for this price.
Advantages: Modern decor; a good location in the Neiman Marcus district.
Original textTranslated by Google
Response from Property: Thank you very much for taking the time to share your feedback with us. We truly appreciate both your compliments and your constructive comments.We are pleased to hear that you enjoyed our modern decoration and convenient location in the neighborhood. At the same time, we sincerely apologize for the inconvenience you experienced regarding the bathroom space, the lack of clothing hooks, aircraft noise, and the communication difficulties with some of our staff.Your suggestion is very valuable, and we will certainly take it into consideration for future improvements. We also understand your expectations regarding service and breakfast quality, and your feedback will be shared with our team to help us improve our guest experience.Thank you once again for your stay and for your honest review. We hope to have the opportunity to welcome you again and provide you with a better experience in the future.The Craft Nimman Hotel