Lanna Palace 2004

Lanna Palace 2004 Reviews

Lanna Palace 2004

184 Changklan Rd, Tambon, Chang Khlan, Chiang Mai Province 50100, ThailandView hotel details
Lanna Palace 2004
Lanna Palace 2004Lanna Palace 2004Lanna Palace 2004
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Guest Reviews of Lanna Palace 2004

7.8/10
Good
33 reviews
Verified reviews
Location7.2
Amenities7.6
Service8.6
Cleanliness7.8
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All reviews(33)
Positive reviews(27)
Reviews with photos/video(3)
Awesome stay(5)
Great value for money(5)
Great location(5)
Negative reviews(4)
Guest User
Deluxe Double Room
Stayed in Jun 2026
Couple
5 reviews
8.5/10
Very good
Posted on Jul 29, 2026
Arrived late but the staff were excellent, spoke politely and gave good recommendations. Plenty of parking. Staff even helped me with my luggage to the car. I forgot to tip them, but I'll make sure to do it next time I visit!
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Abbyfiji
Deluxe Twin Room
Stayed in Aug 2026
Solo traveller
6 reviews
10/10
Outstanding
Posted on Sep 7, 2026
I love it. Spacious and peaceful… staff were helpful
Guest User
Deluxe Twin Room
Stayed in Aug 2026
Couple
6 reviews
8.0/10
Very good
Posted on Sep 9, 2026
Was a nice hotel but location was different
Guest User
Superior Twin Room
Stayed in Jun 2024
Couple
1 reviews
10/10
Outstanding
Posted on Jul 30, 2024
The food was delicious and the accommodation was excellent, but the only drawback was the bathroom didn't have a bidet spray. Other than that, it's a perfect 100! ❤️👜
Original textTranslated by Google
Response from Property: Dear Customer and partner Respected customers I would like to thank the customers for trusting in the hotel's services and will try to improve the service and rooms, including payment lines, trying to have every room. Thank you and hope that customers will come back to use our services again in the future.Thank youMr.Jedsada WongkomFront Office Manager
CNX
Superior Twin Room
Stayed in Jun 2024
Business traveller
131 reviews
6.5/10
Posted on Jul 3, 2024
Friendly staff, neat breakfast. The only downside is the room condition.
Original textTranslated by Google
Response from Property: Dear Customer and partner respected customers I would like to thank the customers for trusting in the hotel's services and will try to improve the services and the rooms and equipment in the rooms. Thank you and hope that customers will come back to use our services again in the future. Thank you Mr.jedsada Wongkom Front Office Manager
Guest User
Superior Twin Room
Stayed in Jun 2024
Travelling with friends
1 reviews
8.5/10
Very good
Posted on Jul 12, 2024
Lovely atmosphere. Good value for money. Beautiful staff.
Response from Property: Dear Customer and partnerrespected customers I would like to thank the customers for trusting in the hotel's services and will try to improve the services and the rooms and equipment in the rooms. Thank you and hope that customers will come back to use our services again in the future.Thank youMr.jedsada WongkomFront Office Manager
Guest User
Standard Twin Room
Stayed in Apr 2024
Solo traveller
17 reviews
6.5/10
Posted on May 14, 2024
The facilities and carpets are old, and there's a slight musty smell.
Original textTranslated by Google
Response from Property: Dear respected customersFrom Lanna Palace Hotel, Chiang Mai, we would like to thank our customers for trusting in the hotel's services. The hotel will try to improve service and room quality regarding cleanliness. The equipment in the room is even better. So that customers will be impressed and come back to use the service again.Hotel management department
Guest User
Standard Twin Room
Stayed in Dec 2023
Family
2 reviews
4.0/10
Posted on Feb 1, 2024
the shower doesn't have hot water. the rooms are old but clean, staff are friendly but inefficient.
Kim21
Superior Double Room
Stayed in Dec 2023
Business traveller
6 reviews
6.5/10
Posted on Jan 22, 2024
My first and last time Old hotel with unprofessional front desk Staffs I book Double room for my only me. But they provide Twin , surely they asked me do I accept for twin? I said yes, because I’ve waiting nearly 1 hour with only 2 guests were checking in.
Guest User
Superior Double Room
Stayed in Nov 2023
Couple
18 reviews
4.5/10
Posted on Jan 1, 2024
I get to check in 8:30pm in this hotel which is suppose to check in after 2pm based on the hotel policy, I have to wait 4 hours in lounge. The room is dirty, the whole hotel is pretty run down and no hot water. Still rubbish in bins from previous guests. Worst hotel experience ever and no apology from anyone. We observed the same issues for other guests on same day and following day do this must be the norm. Would never stay here again even if free.
Guest User
Standard Twin Room
Stayed in Nov 2023
Family
31 reviews
3.0/10
Posted on Dec 31, 2023
Absolutely the worst hotel experience ever. Arrived at 4.30pm to find both rooms not ready. We’re assured they would be ready soon. Waited 3.5 hours to get get for first room (8pm). To find the room dirty( rubbish in bins from previous tenant, dirty floor, dirty stained doors and curtains). No hot water for shower. No apology from staff for late room and filthy room. I would never stay here again even if offered room for free.
Guest User
Standard Twin Room
Stayed in Apr 2024
Business traveller
7 reviews
8.0/10
Very good
Posted on May 31, 2024
The room was clean and close to amenities/the city center.
Original textTranslated by Google
Response from Property: Dear respected customersFrom Lanna Palace Hotel, Chiang Mai, we would like to thank our customers for trusting in the hotel's services. The hotel will try to improve service and room quality regarding cleanliness. The equipment in the room is even better. So that customers will be impressed and come back to use the service again.Hotel management department
Guest User
Superior Twin Room
Stayed in Oct 2023
Travelling with friends
61 reviews
10/10
Outstanding
Posted on Dec 17, 2023
Was a nice stay there and would like to go again there love the view
weCanFly
Standard Double Room
Stayed in Sep 2023
Business traveller
19 reviews
6.0/10
Posted on Oct 23, 2023
Not too bad โรงแรกกลับมาให้บริการใหม่ บางอย่างยังไม่เข้าที่เข้าทาง
Boluomakelvhuiqing
Deluxe Twin Room
Stayed in Nov 2023
Solo traveller
14 reviews
7.5/10
Posted on Jan 6, 2024
The room is spacious and comfortable.
Original textTranslated by Google