B2 Resort Boutique & Budget Hotel

I’ve noticed this hotel offering discounted promotions quite often, but I hesitated to book after reading some of the older reviews on Google Maps. However, a friend of mine recently stayed here and told me that if you get a room in the new building, it’s actually very nice and not like what those old reviews described. So, I decided to give it a try myself. Upon arrival, I was pleasantly surprised. The parking area was clean and spacious. Before reaching the lobby, you’ll see the hotel’s café, which at first looks like a separate space, but it’s actually connected to the lobby with a confusing separate entrance. The entrance and lobby area were tidy and welcoming. The hallways, elevators, and stairs were all well-maintained. My room was clean, spacious, and comfortable. The bathroom was spotless, and the balcony was surprisingly large. Overall, the stay felt relaxing and restful. I genuinely slept well here. However, I have to deduct one star for a few things that could definitely be improved. 1. Deposit Policy During check-in, guests are required to leave a 500 THB deposit. That’s quite standard in Chiang Mai, so I don’t mind that part. But guests must keep the physical receipt to get the deposit back. If you lose it, you won’t be refunded. Honestly, this feels unnecessary. Why not just record the deposit in the system? It would be much more convenient for everyone. 2. Wi-Fi Access The Wi-Fi process was really inconvenient. To get the password, guests have to add the hotel’s official LINE account, send their phone number, and then wait for a reply from staff through chat. Nobody replied to my message, and even after I finished taking a shower, still no response. I had to go down to the lobby to ask in person. I don’t understand why they make it so complicated. Just post the password somewhere visible. What if international guests don’t have LINE? Every hotel offers free Wi-Fi nowadays without making it a hassle. 3. Swimming Pool Hours When I asked the staff what time the pool opens in the morning, I was told that it depends on when cleaning is finished. That’s not a proper answer. Guests should know the exact opening hours, especially since the pool is one of the amenities highlighted in the booking description. I’ve written all this in detail because, overall, I do like this hotel. It has a lot of potential. I understand it’s a budget-friendly place, and I don’t expect perfection, but with a few small improvements, it could easily become one of the best-value stays in Chiang Mai. For travelers who care about cleanliness, comfort, and affordability, B2 Resort Boutique & Budget Hotel is still a solid choice. Just be sure to request a room in the new building.

Room standard good, staff very nice. The room is clean. I can recommend this hotel for a short stay.

Good location and Quiet and they also come with the swimming pool

Everything prefect

The Hotel located a bit far away from downtown and I stayed at the hotel for 3 nights and 4 days. My first impression for this hotel was bad. They are not welcoming to guests and most of staff can not speak English. The next thing is they attached the hotel lobby and cafe. At first I couldn’t find where I have to check-in because there is no direction to the lobby. They wrote a tiny letter on the window and it’s a bit awkward. The lady at the reception is no smiling to guests and I saw she doesn’t even pay attention to the guests who check out. Because she have to do pair work the receptionist and barista. The room space is wide but the facilities are old. The old refrigerator has to plug on all the time and if you don’t a lot of ice are melting on the floor. In addition, the toilet is not clean and too old. The water heater doesn’t work well and the hot water always come out first. The TERRIBLE thing is the air-conditioner, when you open the air-con after some minutes the water are dropping from the pipe line. l have informed to the reception to fix the air-con and they said the technician team will come fix later. However, nobody come to do the service before the check-out day. It was pretty annoying. The breakfast is a cup of coffee and one panner roll for each person. The coffee taste is really bad and I chose to drink Milk.The room view seem like tranquility and natural beauty. In reality, the hotel is located beside the highway so, the car and motor bike are noisy. There is no bellboy and after you check-in you have to go find your room by yourself with your luggage. The housekeeping are blocked the bed sheets and their cleaning elements at the stair case. I couldn’t consider how to exit if emergency happened. Otherwise, the elevator is too old and it’s shaking sometimes. I understand that it budget hotel, however it has too much inconvenience in there. Overall, I want to rate the hotel 1.5 star and I felt the room fee is not worth. This is my honestly review based on my 4 days and 3 nights experiences. Thus, l would recommend to choose something better.

Good luck