Hinoki Hotel - Onsen Chiang Mai Reviews

Name: Hinoki Hotel - Onsen Chiang Mai
Address: 308 Tambon Chang Phueak, Mueang Chiang Mai District, Chang Wat, Chang Phueak, Chiang Mai Province, 50300, Thailand, 308 Tambon Chang Phueak, Mueang Chiang Mai District, Chang Wat, Overseas, Thailand
Rating: 8.9

Hinoki Hotel - Onsen Chiang Mai

308 Tambon Chang Phueak, Mueang Chiang Mai District, Chang Wat, Chang Phueak, Chiang Mai Province, 50300, ThailandView Hotel Details

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Rooms and Guests

Guest Reviews of Hinoki Hotel - Onsen Chiang Mai

8.9/10

Very Good

85 review

Verified reviews

Location8.3

Amenities8.9

Service9.2

Cleanliness9.3

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All reviews(85)

Positive reviews(83)

Reviews with photos/video(32)

Awesome stay(38)

Awesome rooms(31)

Clean and tidy(30)

Delicious breakfast(19)

Large rooms(11)

Awesome amenities(11)

Many amenities(7)

Quiet & comfortable(7)

Negative reviews(2)

john

Superior King Room

Stayed in Mar 2025

Couples

41 review

9.5/10

Amazing

Posted on Apr 6, 2025

Japanese style hotel with superb onsen and pool. The bento was great too!

Response from Property: Thank you so much for your fantastic review! We are delighted that you had such a great experience at Hinoki Hotel. It’s wonderful to know that our facilities and services contributed to a memorable stay. We truly appreciate your kind words and look forward to welcoming you back soon.

Guest User

Superior King Room

Stayed in Dec 2024

Couples

13 review

9.5/10

Amazing

Posted on Jan 22, 2025

A bit far in the dark road but make good sleep without traffic sound at all . Bento set B/F also good

Anonymous User

Premium Deluxe Room

Stayed in Dec 2024

Couples

1 review

9.5/10

Amazing

Posted on Jan 9, 2025

Not too far from the city. Nice japanese breakfast options. Good location if you want to feel the cold weather of Chiang mai. Cute local cat was in car park 😻

Kannika Yao

Japanese Style Junior Suite

Stayed in Nov 2024

Travel with friends

2 review

9.0/10

Great

Posted on Feb 19, 2025

I really love the room. Especially onsen. Great stay, will be back again

Response from Property: Thank you so much for your kind review! We are thrilled to hear that you had a fantastic experience at Hinoki Hotel. Your feedback means a lot to us, and we are so happy that you enjoyed your time here. We look forward to hosting you again on your next visit to Chiang Mai!

Ninnate R

Superior King Room

Stayed in Oct 2024

Solo travellers

4 review

8.0/10

Very Good

Posted on Nov 3, 2024

Convenient for people who have car. Decorate in Japanese feel, onsen experience. Delicious breakfast.

Guest User

Deluxe Room

Stayed in Nov 2024

Travel with friends

7 review

8.5/10

Very Good

Posted on Jan 7, 2025

good breakfast provide, nice bed and pillow, parking area.

Johan

Stayed in Nov 2024

Solo travellers

14 review

8.0/10

Very Good

Posted on Dec 14, 2024

nice quite location, Fast check in, clean room, good overall

ebon

Japanese Style Junior Suite

Stayed in Dec 2024

Family

1 review

9.0/10

Great

Posted on Jan 20, 2025

Very happy

Wenli

Japanese Style Junior Suite

Stayed in Oct 2024

Travel with friends

1 review

8.5/10

Very Good

Posted on Nov 23, 2024

Clean and there’s onsen if you want a dip. Can rent a bike to cycle around. Definitely value for money. Not walking distance to tourist spot so need to call for car which is convenient still

Guest User

Deluxe Room

Stayed in Oct 2024

Solo travellers

14 review

4.5/10

Posted on Jan 21, 2025

Hotel located in remote area u need to have car Breakfast is lousey. Not worth to eat. Room is simple but not expected much. Onsen is filthy. Lack of proper cleaning.

Response from Property: Thank you for your feedback. We apologize for the aspects of your stay that did not meet your expectations. We take all guest concerns seriously and are currently working on improvements in the areas you've highlighted. We hope to have the opportunity to welcome you back and provide a better experience next time.

Stefanie Christine Santoso

Premium Deluxe Room

Stayed in Feb 2024

Couples

7 review

10.0/10

Outstanding

Posted on Mar 11, 2024

The location is around 20minutes from Chiang Mai Bus Station. They have gym, sauna and onsen. They provide breakfast for meal it will be a la carte and some food and drinks will be buffett. The staff were helpful, they can help you to book shuttle or motorbike.