No. 20, Longtou, Fanlu Township, Chiayi County, Taiwan, 621, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Hotel Indigo Alishan, an IHG Hotel
9.3/10
Great
73 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.1
Service9.2
Cleanliness9.7
Filter by:
Sort by:
All reviews(73)
Positive reviews(70)
Reviews with photos/video(32)
Friendly staff(25)
Awesome rooms(22)
Awesome amenities(15)
Clean and tidy(13)
Loved the view(11)
Well designed(5)
Great location(5)
Negative reviews(3)
jasxxxx
1 King Standard
Stayed in Feb 2025
Solo travellers
9 review
8.5/10
Very Good
Posted on Apr 1, 2025
good view, good service and clean
Response from Property: Thank you for your kind feedback!We’re delighted that you enjoyed the view, service, and cleanliness.Looking forward to welcoming you back to Hotel Indigo Alishan soon.a veo veo yu!Hotel Indigo Alishan
Tan
1 King Premium Sofa Bed
Stayed in Jul 2024
Family
12 review
9.0/10
Great
Posted on Oct 24, 2024
Only 5 stars hotel in the mountain , new and nice decor , breakfast variety is good, hotel should consider to have shuttle bus to take guests to and from station
Response from Property: Thank you for your wonderful review! We're thrilled to hear that you enjoyed our new decor and the variety of breakfast options. Your suggestion about providing a shuttle bus to and from the station is greatly appreciated, and we will definitely take it into consideration. We look forward to welcoming you back for another great stay!
Cheung Ching Ping
2 Twin Standard
Stayed in Mar 2024
Couples
24 review
8.5/10
Very Good
Posted on Apr 22, 2024
The hotel is marvelous and the food though a bit expensive is worth the price tag. Location is a bit inconvenient for public transport travellers
Response from Property: Thank you for sharing your experience. We are delighted that you had a pleasant holiday with us. We are committed to providing a comfortable accommodation and top-notch delicious food. Feel free to join our hotel's handmade soap making or morning yoga classes next time, it will surely create wonderful memories for you. Looking forward to seeing you again soon!
Guest User
1 King Standard
Stayed in Aug 2023
Couples
8 review
9.5/10
Amazing
Posted on Sep 20, 2023
Hotel was nice, cosy and very comfortable. The room and the bed was huge and amenities were spot on. The only downside is the location of the hotel which is quite far from the Alishan Recreation Area. Guests can however book the shuttle bus service from the hotel website for transfers between hotel and Alishan/Fenqihu. A photo of the bus is attached for future guests’ reference.
6/7
Response from Property: Thank you so much for such great comments. We hope to have the pleasure of welcoming you back soon for another memorable stay.
Guest User
2 Twin Standard Separate Bath And Walk In Shower
Stayed in Apr 2025
Family
6 review
10.0/10
Outstanding
Posted on May 6, 2025
Awesome service
Response from Property: Thank you! We're so happy to hear you enjoyed the service. Hope to welcome you back again soon!a veo veo yu! 🌄
Explorer2023
1 King Standard
Stayed in Nov 2024
Couples
96 review
9.5/10
Amazing
Posted on Dec 9, 2024
The room was decent
Response from Property: Thank you for your feedback! We’re glad you found the room satisfactory and hope to welcome you back for an even better experience next time!
Punwarin
Standard Room Random Bed Type
Stayed in Jun 2023
Family
16 review
9.0/10
Great
Posted on Aug 1, 2023
Rooftop swimming pool
Response from Property: Thank you for sharing your positive feedback! We are delighted to hear that you enjoyed your stay with us, including the room perks, facilities, and dinner. We can't wait to welcome you back for another wonderful experience soon!
Guest User
2 Twin Standard Accessible room
Stayed in Mar 2025
Couples
4 review
8.0/10
Very Good
Posted on Apr 8, 2025
It is good
Response from Property: Thank you for your feedback!We’re glad you had a good experience and look forward to welcoming you back again.a veo veo yu!Hotel Indigo Alishan
Anni0601
1 King Standard Separate Bath And Walk In Shower
Stayed in Apr 2025
Couples
9 review
10.0/10
Outstanding
Posted on May 4, 2025
A very new hotel, said to be the highest star hotel in Taiwan. You can enjoy the sunrise, sunset and sea of clouds of Alishan in the hotel. It is recommended to book a room with two meals, because there are not many restaurants around. Although the hotel's dining charges are expensive, they are of a certain level. There are not many things, but they are all delicious. The ingredients and dishes are of good quality. If you go to Alishan, I recommend staying in this hotel
Original TextTranslated by Google
6/15
Response from Property: Thank you for your thoughtful review and recommendation! We're glad you enjoyed the sunrise, sunset, and sea of clouds from the hotel, as well as the quality of our cuisine. We also appreciate your suggestion about booking a room with meals—it's a helpful tip for future guests.We look forward to welcoming you back to Alishan!a veo veo yu! 🌄
yamabikomax
2 Twin Standard
Stayed in Dec 2024
Family
6 review
10.0/10
Outstanding
Posted on Jan 8, 2025
The service staff is friendly and courteous, the room is clean and beautiful, and it is suitable for family travel
The overall decoration of the hotel applies the natural concept of Alishan, and is quite stylish with various lighting fixtures.
Original TextTranslated by Google
Response from Property: 感謝您的分享!我們很高興得知您滿意服務人員的親切有禮,以及房間的整潔與美感。能為您的家庭旅遊提供舒適的環境是我們的榮幸,期待未來有機會再次為您帶來愉快的住宿體驗!🌟
Anonymous User
1 King Standard Separate Bath And Walk In Shower
Stayed in Nov 2024
Couples
3 review
10.0/10
Outstanding
Posted on Dec 4, 2024
The health services are very good. The most important thing is that seeing the sunrise makes me feel better. I watched the sunrise and then went to have a delicious breakfast. After eating and drinking well, I went back to the room to sleep. I can only say that I will come to Alishan next time. Will definitely come again.
Original TextTranslated by Google
6/7
Response from Property: 感謝您的分享!很高興您對我們的衛生與服務感到滿意,並且能夠欣賞到美麗的日出,讓整個旅程更加愉快。日出後享用早餐、放鬆休息的完美行程正是我們希望帶給每位客人的體驗。期待您下次再來阿里山時,與我們再次相見!
Guest User
2 Twin Standard
Stayed in Apr 2025
Couples
25 review
10.0/10
Outstanding
Posted on May 9, 2025
The hotel is new, the hall is newly renovated, the facilities are complete, and there are rich breakfast and dinner options. There was a minor issue with the air conditioning system in my room, and the waiter quickly understood it and followed up with the engineer immediately, and then helped to change the room and upgrade it for free.
The waiter was very polite
Original TextTranslated by Google
PING
2 Twin Standard
Stayed in Sep 2024
Family
4 review
10.0/10
Outstanding
Posted on Oct 29, 2024
Located on Alishan Mountain, the hotel is super beautiful, and the rooms are decorated in a very stylish and colorful way. Whether watching the sunset or sunrise, it is super beautiful and photogenic.
Original TextTranslated by Google
Response from Property: 感謝您留下的好評!我們非常高興您喜歡我們酒店的獨特風格和裝潢。能夠在阿里山享受美麗的晚霞和日出,確實是一次難忘的體驗!期待您再次光臨,與我們一起創造更多美好的回憶!祝您一切順心!
Guest User
2 Twin Standard
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on May 4, 2025
Very attentive, good environment, delicious food, convenient to go anywhere
There are many attractions and delicious restaurants nearby. The most beautiful scenery is the open-air hot spring bath and the infinity pool while watching the sunset and the mountain view.
Original TextTranslated by Google
Response from Property: Thank you for your lovely review! We're glad you enjoyed the food, service, and beautiful sunset views from the jacuzzi and infinity pool. Hope to see you again soon!a veo veo yu! 🌄
Anonymous User
2 Twin Standard
Stayed in Jan 2025
Family
14 review
10.0/10
Outstanding
Posted on Feb 19, 2025
The room is not very big but has a nice balcony and is very comfortable. The hotel is relatively small overall but the location is very good. You can get on and off at the entrance by taking the Taiwan Express. The hotel service is very good and the room is clean.
Original TextTranslated by Google
Response from Property: 感謝您的分享與肯定!😊 很高興您喜歡房間的陽台與舒適的環境,也感謝您對我們服務與整潔度的認可。期待您的再次光臨,與我們一同探索阿里山的美好!