Purchases Restaurant & Accommodation

Staff friendly engaging& food good standard But we were out in the room at the far end think courtyard dining area. It was not a great room all tables in a row. It felt like we were the naughty children at a wedding. If and I probably will I will certainly not be seated in that room again. Needs a rethink, is it an overspill….No dining room not full,also we were not told we would be seated in the school dining room.

Staff are all very nice and professional. Bar was lovely and the breakfast was perfect Room very small - bedding amazing - bathroom v good and shampoo etc supplied. Lovely white towels Unfortunately we had a woman outside in the high street at 2am screaming and shouting. Not a good nights sleep Parking is close by but very expensive to park overnight. Prob wouldn’t return but the dinner looked nice and wished we had eaten there as Côte wasn’t very good for dinner

Valentines dinner set price menu £75 a head, no welcome drinks no rose for the lady no hart shaped chocolate, no music, nothing to say it’s Valentine’s Day, paid in full a month ago and when settling bill they add 12.5 % service charge, so someone has decided I had a great evening and I wish to increase my bill, this has to stop. The food was lovely the service not great. Shame, used to be my place to go for special occasions.

Had the 3 course theatre menu. smoked salmon and prawns starter was good, as was the pork main course Moderate portions but very good Very busy Staff efficient and professional Would definitely go there again

One night stay. 10 minute walk from station. Pleasant high street location. Good value premium stay in character house. Staff were super helpful. Restaurant with rooms, don’t walk in expecting full service hotel, but it’s great.

I have been to purchases a few times and food has been amazing each time, this time was no different. Service looked busy however it took 45 mins for starters to arrive and another 45 on top for mains, being in the industry myself this is poor on the kitchens part to have checks on for that long and the lack of communication given to us by FOH for any delay is always a frustration when hungry. Desserts were sent out while the fondant had been left behind, most likely one hadn’t gone to plan and had to be fired again given the extra 10/15 mins it took after the other desserts came out. This would’ve have been settled if what occurred had been communicated to us. This shall not deter me from coming again, however I was disappointed with how disjointed the service was and we expected better from a restaurant we hold in high expectation.