Hotels Near Casa Terraza in Chihuahua

We visited the city for a Martial Arts tournament and this place was across the street from it, we were not disappointed by our choice, these are suites with full kitchen, free WiFi and breakfast. We didn’t get a chance to use the indoor pool and spa but we did see it in full use by guest. At check in they had a little mistake by giving us a room already occupied but corrected before we unloaded the car. The staff at the restaurant were very courteous and professional. They did there best to feed an army of martial arts getting ready to compete. The next day most of them slept in and enjoyed our breakfast without being rushed for time. They went the extra mile to feed my hungry teenager, she got there 10 minutes before they ended breakfast but they kept feeding her. We didn’t leave till about 11am. The staff is very friendly and we enjoyed our stay, if you want to visit the downtown area you are about a mile away walking distance. We will be staying there again next year when we attend next years tournament.

If you’re rolling through Chihuahua to the USA, may I suggest this pet friendly hotel right off the main highway. This old City Express got a nice facelift and renovation. Super clean and comfortable rooms with hardwood floors, soft sheets and good quality pillows. A full breakfast per person is included in your stay and is available at 6am. The pet fee is $500 pesos (approx $25 usd). Special thanks to Jesus, the manager at the time of our check in, who was helpful with some dinner suggestions and border crossing routes.

Nos sentimos en casa, la habitación que nos asignaron muy espaciosa (309), el servicio de AyB muy bueno y variado, el room service y mantenimiento (lo ocupamos por una barra fundida) muy eficientes, las instalaciones y limpieza del hotel impecables, los chicos de recepción súper atentos y es que el hotel estaba con ocupación al 100%, Gracias por su hospitalidad

The room is clean and bright. It is a garden-style hotel with a swimming pool and a gym. However, the gym equipment is relatively small. If it is close to the swimming pool, it may be noisy. Overall, the check-in experience is quite good, and the front desk service is also relatively friendly.

Very good, OK.

You don't need to go to any other hotel in chihuahua, Which is all right, very very clean but the most important thing is that Carlos Vazquez, the manager will receive you as no one will receive you so well in a hotel. It is a friendly and professional guy that can solve everything you ask. It is a very nice and functional hotel. Besides excellent location. When you come, you will realize.

Wonderful staff, clean, very modern rooms, great showers with good water pressure (which is always a must for me), comfortable and not hard mattresses which I seem to normally come across in Mexico, so I was surprised to see softer mattresses here. This hotel is in a wonderful spot in chihuahua, lots to do around and walk to. Breakfast buffet was great, and staff is very friendly. My trip was very quick so didn’t spend more than one night but would definitely stay there again.

The Good - Quiet, great room A/C. The No Good - Things are broken all over the place, A/C does not work in general areas, and the hotel smells like burnt lard every morning during breakfast. EXPENSIVE (Over $130 per night) and they give you OLD RAGS USED AS TOWELS. These towels have been in service for years, they are rough, and they are literally falling apart (see photos). They must not have enough towels because they would not leave a single hand towel. My wife requested a hair towel (smaller than a full-body towel) and they would not provide it so, I had to find a service cart and still them from their supply. The floor towel was not any better and the last one we got had a hole next to the Sheraton logo. There was another serious safety incident where my wife was using a bathroom mirror with a light in the bathroom and when she tried to adjust it, the mirror sparked because it had a short within the electrical box. The electrician showed up and explained that the GFI (ground fault interrupt) only worked with plugged-in appliances and not with any secondary loads meaning that the mirror electrical power was never interrupted even after this unit was clearly under short circuit conditions. LAST BUT NOT LEAST. I booked through Sheraton and got a quote for $386. When I get there the attendant converted the $386 to Mexican Pesos using a high rate of exchange and then charged me in Pesos $425 (10% more). They know what they are doing and this is a cheap petty theft technique. SHAME !