Hotels Near Family Monument in Chihuahua

We visited the city for a Martial Arts tournament and this place was across the street from it, we were not disappointed by our choice, these are suites with full kitchen, free WiFi and breakfast. We didn’t get a chance to use the indoor pool and spa but we did see it in full use by guest. At check in they had a little mistake by giving us a room already occupied but corrected before we unloaded the car. The staff at the restaurant were very courteous and professional. They did there best to feed an army of martial arts getting ready to compete. The next day most of them slept in and enjoyed our breakfast without being rushed for time. They went the extra mile to feed my hungry teenager, she got there 10 minutes before they ended breakfast but they kept feeding her. We didn’t leave till about 11am. The staff is very friendly and we enjoyed our stay, if you want to visit the downtown area you are about a mile away walking distance. We will be staying there again next year when we attend next years tournament.

I arrived late at night in Chihuahua by Chihuahua Highland Railway and was scheduled to go to the United States by plane at 6 o'clock the next morning, so I chose ”cheap and clean hotel”, but I think it was the correct answer in that sense. If you are planning to go sightseeing in Chihuahua, I think there is another option. There is a restaurant on the 1st floor (open 24 hours a day), where I ate chicken fahetta and cola. There is a convenience store (OXXO) at a distance that can be said to be on the same site, which is very convenient. The room was simple and clean, although there was no Mexican atmosphere at all.

The Good - Quiet, great room A/C. The No Good - Things are broken all over the place, A/C does not work in general areas, and the hotel smells like burnt lard every morning during breakfast. EXPENSIVE (Over $130 per night) and they give you OLD RAGS USED AS TOWELS. These towels have been in service for years, they are rough, and they are literally falling apart (see photos). They must not have enough towels because they would not leave a single hand towel. My wife requested a hair towel (smaller than a full-body towel) and they would not provide it so, I had to find a service cart and still them from their supply. The floor towel was not any better and the last one we got had a hole next to the Sheraton logo. There was another serious safety incident where my wife was using a bathroom mirror with a light in the bathroom and when she tried to adjust it, the mirror sparked because it had a short within the electrical box. The electrician showed up and explained that the GFI (ground fault interrupt) only worked with plugged-in appliances and not with any secondary loads meaning that the mirror electrical power was never interrupted even after this unit was clearly under short circuit conditions. LAST BUT NOT LEAST. I booked through Sheraton and got a quote for $386. When I get there the attendant converted the $386 to Mexican Pesos using a high rate of exchange and then charged me in Pesos $425 (10% more). They know what they are doing and this is a cheap petty theft technique. SHAME !

The room is clean and bright. It is a garden-style hotel with a swimming pool and a gym. However, the gym equipment is relatively small. If it is close to the swimming pool, it may be noisy. Overall, the check-in experience is quite good, and the front desk service is also relatively friendly.

Very good, OK.

The room was great. They have 24-hour security guard and a gated walled parking lot. THEY DO NOT CLOSE THE GATE!!! Our bikes were stolen and they were chained to our truck. We thought we had nothing to worry about with the nice wall and gate. It would be nice if they used IT. Both of our Trek DS3 were cut off our truck. Near by sports bar has terrible food.