Candeo Hotels Chino ★★★

"It was just fine"

Tateshina Shinyu Onsen ★★★★

"Incredible service! Kaiseki, room, surroundings, onsen - everything is top notch! Walk around and see wild deer, a waterfall and a museum of a Japanese director. Bought gifts in the souvenir shop, had a great time and relaxed. The staff is very cool!"

Tateshina Grand Hotel Takinoyu ★★★★

"We checked in on January 28th for three nights and booked three rooms, two of which included breakfast. However, the hotel front desk only left an elderly waiter who did not speak English after 9pm, which caused great inconvenience in communication. The most unsatisfactory thing was that on the morning of check-out, the front desk insisted that none of our rooms included breakfast and asked for an additional 15,000 yen breakfast fee. In desperation, we asked a driver who had lived in Japan for 20 years to come and communicate in Japanese, but the attitude of the front desk was very bad, and he directly said, "You just don't have breakfast, pay up quickly, don't make trouble." Such an attitude, even when facing a driver who has lived in Japan for a long time and speaks fluent Japanese, does not take objective facts into consideration. In the end, we negotiated for an hour to clarify the misunderstanding, and the hotel returned the extra money to us. This experience is really disappointing, especially when traveling during the New Year. It is really bad and disgusting to encounter such a service attitude. It is worth mentioning that the hotel facilities, hot springs and rooms themselves are very good, but the service attitude of the front desk is really disappointing. Another typical example is that one night I forgot to bring my room card, and went to the front desk to request a replacement, saying that I would return it after finding the original card. But the elderly waiter at the front desk refused to give me the room card and insisted on going upstairs with us in person and returning it to us after we found the card in the room. He even acted impatient and said that he was busy and asked us not to disturb him. Overall, the hardware conditions of this hotel are good, but the service quality of the front desk is extremely poor. If you pay more attention to the service experience, it is recommended to consider it carefully."

Hotel Wakamizu ★★

"It’s alright! Few restaurants nearby, hotel is good for a stopover!"

Tateshina Ai ★★★

"The waiters are very friendly and will try their best to help you solve your problems. The food portions are a little too large, but the hot springs are still very good, parking is also very convenient, and the scenery is beautiful when it snows!"

Sundance Resort Tateshina ★★★

"Overall price performance is good but just too far"

Hütte Jil Shirakabako ★★

"The accommodation was incredibly basic; there was no toilet or bathroom in the room, which was inconvenient. You needed to bring your own towels and toothbrushes. It was clean, and many motorcyclists used it as a rest stop. There was a large kitchen where you could cook, but you couldn't find anywhere to buy ingredients, so it was still inconvenient for tourists."

SANU 2nd Home Tateshina 1st ★★★★

"It was very good! Since it is in nature, I felt better because there were deer on the way and the scenery was beautiful. Even after checking in on the site, it was easy to enter the password immediately! The room is as shown in the photo. I hope I can use it again ＾＾"

Daitouen ★★★