MERCURE CHONGQING JIEFANGBEI HONGYA CAVE

MERCURE CHONGQING JIEFANGBEI HONGYA CAVE Reviews

MERCURE CHONGQING JIEFANGBEI HONGYA CAVE

No.128 Minzu Road, Yuzhong District, Chongqing, ChinaView Hotel Details
MERCURE CHONGQING JIEFANGBEI HONGYA CAVE
MERCURE CHONGQING JIEFANGBEI HONGYA CAVEMERCURE CHONGQING JIEFANGBEI HONGYA CAVEMERCURE CHONGQING JIEFANGBEI HONGYA CAVE
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MERCURE CHONGQING JIEFANGBEI HONGYA CAVE Guest Reviews

4.8/5
Excellent
1965 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1965)
Positive reviews(1939)
Reviews with photos/video(383)
Convenient location(315)
Friendly front desk staff(177)
Easy to get around(176)
Delicious breakfast(148)
Would stay again(67)
Close to metro(66)
Perfect for business trips(42)
Has rooms for families(13)
Negative reviews(26)
Guest User
Deluxe 2-bed Room
Stayed in Dec 2024
Travel with friends
28 review
4.0/5
Very Good
Posted on Feb 7, 2025
The hotel is located at nice location. The staff couldn’t speak English and we need to communicate using phone. 
Response from Property: Dear guests, hello. Thank you Mercure Hotel. In the past few years of operation, we have always treated every guest with the best service. We have complete facilities and equipment and rich service experience, and therefore have been recognized by many guests. You can put forward any requirements during your stay in the store. We attach great importance to your opinions and suggestions. I hope you can continue to pay attention to us. We will impress you with the most sincere service and become your only choice. We look forward to your visit again.
Napassorn
Superior Queen Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Hotel is clean. Non smoking room. The staff provided good service and were friendly. Near public train station.
Response from Property: Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!
s2rx
Standard Queen Room
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Strategically located smack centre of a few attractions in the area. Lots of food around and the service is impeccable. I have always enjoyed my stays at Mecure properties in China, and this is no different. Highly recommended.
Response from Property: Hello dear guests! Thank you for your recognition and support to Xiaomei, Xiaomei has always insisted on looking at the problem from the perspective of customers and treating every guest as relatives and friends, Xiaomei is really happy to bring you an unforgettable and pleasant memory, Xiaomei will also work harder to improve herself, looking forward to giving you a more different perfect experience when you meet you next time~
Li Ping Toh
Family Bath Enjoyment Suite (Cartoon Theme + Smart Companion + Tub + King Koil Mattress + Minibar)
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 16, 2024
We had a shock when we checked into our previous hotel, xiaoxiaoqin, which was nowhere like the photos we saw in trip.com. We checked out and moved into mercure which was nearby. Mercure saved my family trip, really. For one thing, it is clean! Good housekeeping aside, location is also fantastic, walkable to both hongyadong and liberation square. Especially good too, was this small local shop (on the left when u exit the hotel) where we found really good local food. And, late one night, we discovered that food tents were set up at midnight and we had a really good bbq supper. Memorable experience. Mercure met all our needs and more, really salvaged our chongqing stay
Response from Property: Thank you for choosing Mercure among the many hotels, the so-called discerning heroes, and hope that Mercure can become the brightest star in your heart. We will also work harder, constantly improve ourselves, and bring you more surprises and touches!
Guest User
Family-friendly Family Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Very convenient location with close proximity to places of interest. Room is clean and spacious with good provision of in-room amenities. Hotel also has self service laundry, very useful for travellers. Would definately return if we come back Chongqing!
Response from Property: Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!
Christine
Standard Queen Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Location was perfect, walking distance to a few attractions. Room was very clean, bed comfortable, and comes with an automatic toilet bowl. Breakfast spread was great with fixed and variable options throughout the 3 days we were there. Staff were friendly and helpful, appreciate that there was complimentary laundry services with detergent included. You could even leave a note on the washer with ur room number and the staff will help you sort it out! How brilliant! The only downside is the hotel doesn’t have an exact pickup point which makes getting a car difficult especially with luggage.
Response from Property: Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Family
4 review
4.5/5
Great
Posted on Nov 9, 2024
Strategically located near the main attractions (Hong ya dong, Jie Fang bei etc.). Hotel staff are friendly and helpful. Facilities included washing machine, dryer, gyms are available in this hotel. Sound proof of the room can be improved.
Response from Property: Thank you for choosing Mercure among so many hotels. As the saying goes, a wise eye recognizes a hero. I hope Mercure can become the most dazzling star in your heart. We will also work harder and constantly improve ourselves to bring you more surprises and touches!
Weng Weng Samuel
Superior Queen Room
Stayed in Oct 2024
Travel with friends
9 review
4.0/5
Very Good
Posted on Nov 7, 2024
Too many smokers in the hotel even though listed as non smoking rooms.
Response from Property: Hello, dear guestsXiaomei deeply apologizes for your bad experience in this stay. The store will do a good job in employee training in the follow-up work to improve customer accommodation satisfaction with high-quality service. Looking forward to your next visit and wish you a happy life~~~
JC1
Superior 2-bed Room
Stayed in Feb 2025
Travel with friends
2 review
3.7/5
Posted on Mar 15, 2025
Lobby is small and looks more like a 3 stars than 4 stars. There are 5 steps to get up to the lobby from street level. No one helps to bring luggage up or down. Very disappointing. Nowhere for car/ taxi to stop too. Room is alright. Bathroom/ toilet design is lousy. There is no privacy. As there is no ‘extra’ door outside of the shower cubicle. One has to bring clothes into the shower cubicle to change. But there aren’t enough hangers to hang clothes and cubicle is small, so the shower will wet your clothes! Free tea and coffee at lobby is nice.
Response from Property: 尊敬的客人:您好!感您入住美居酒店並給予我們點評,不管您在此期間遇到的任何讓您不滿意的問題,我們都深表歉意。非常抱歉給您帶來不好的入住體驗,我們一定儘快提升我們的品質改善我們的不足,有您的批評與指正,我們才能做得更好,期待您的再次光臨!
Sok fun pang
Charming Family Room (Tatami + Smart Home System + Minibar)
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 12, 2025
Very satisfying with the service of this hotel especially the hotel front desk guy, he explained patiently to our enquirers and remembered our itinerary which is amazing. Chamber maid too even washed and dried our sock while we were outside sight seeing.
Response from Property: 常感您的5分好評,也是對我們最大的鼓舞,希望您下次旅行我們美居會是您出行首選的酒店,期待再次為您服務,祝您生活愉快。
Guest User
Honorable Twin Room (View Of Liberation Monument + Smart Home System + Minibar)
Stayed in Jan 2025
Travel with friends
1 review
4.7/5
Amazing
Posted on Feb 27, 2025
The hotel has a good locaton. Staffs are friendly and very helpful even I do not speak Chinese.
Response from Property: 感謝您的滿意與點贊,體驗不錯的話記得要多多支持我們哦!期待您的下次入住!
TheamS Lim
Charming Family Room (Tatami + Smart Home System + Minibar)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The location is superb. Close to subway and many good food eateries around the corner. Family room is clean, modern and spacious. Will definitely come back to stay if visit Chongqing again.
Response from Property: Thank you for your thoughtful comments. We always believe that we can do it well. In pursuit of the ultimate service, we are willing to share the joy of growth with you on the road. It brings you more surprises and emotions. Welcome to come home often~
Samie 陈思绵
Family Bath Enjoyment Suite (Cartoon Theme + Smart Companion + Tub + King Koil Mattress + Minibar)
Stayed in Nov 2024
Family
4 review
4.7/5
Amazing
Posted on Dec 29, 2024
We were very warmly welcomed to the hotel amd greatly appreciated the early check in. The location is great and within walking distance to hongya and jiefangbei. My only gripe was the 'non-smoking' room/ floor we were on. People were puffing away at the lift lobby on L5, right adjacent to family rooms! I know smoking is a big thing in China.. just wish hotels can be more firmed about enforcing a non smoking floor or room. Else, everything about this hotel is great and we stayed 4 nights.
Response from Property: Dear guests, thank you for choosing Mercure Chongqing Liberation Monument Center! We are very happy to hear your affirmation of our hotel facilities and staff, we are very happy to get your affirmation, we are the greatest honor, we have been committed to providing every guest with a comfortable living environment and meticulous, thoughtful service, we are also paying close attention to the problems you mentioned, because the layout of each room is different, if you have any questions about the room can be raised with the front desk, we will meet your needs according to the actual situation, sincerely look forward to your visit again, I wish you a happy life ~~~
Richie5
Standard Queen Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Good location and excellent price. Located in the heart or near the best attraction. Buffet breakfast is nice and price reasonable too. Hotel staffs service is good and friendly. Will likely booked again if go to Hong Ya cave again.
Response from Property: We hope that in addition to the value of the hardware and software to improve your stay experience, but also through every small detail to make you feel the warmth of home Yo ~ feel your five points of praise, looking forward to meeting you again ~
Christine
Charming Family Room (Tatami + Smart Home System + Minibar)
Stayed in May 2024
Family
6 review
4.5/5
Great
Posted on Jun 18, 2024
Very good location, family suit only got one bathroom, not very convenient for big family of 5, others are good.
Response from Property: Hello dear guests! Thank you for your recognition and praise of Xiaomei, the hotel address is in the downtown area, the transportation and shopping are very convenient, but also in order to better provide guests with convenience, Xiaomei adheres to the original French elegance and romance and softens the local characteristics, but also to give every guest a more cordial, more comfortable and homely feeling, Xiaomei regards each guest as his own family and looks forward to meeting you again as soon as possible~